I would definitely buy another boat from Freeport Boat Outlet. You can trust Dodo to deliver what…read morehe says he is delivering and to do what he says he will do. I bought an 11 year old 17' Four Winns Horizon from Dodo Brockman, late August 2011. I'm new to boats so I followed my gut in regards to trusting him. He assured me that the engine was primo and the boat was in great condition. He offered a sea trial but I passed on it and opted to just pick up the boat because I was almost out of Summer and wanted to get it into the water. He assured me that the engine was tip top shape and that he would fix the trim indicator when the part came in. He also offered to do the Fall winterization. I couldn't be happier! I managed to get it into the water 4 times before it got too cold and discovered that Dodo is a man of his word, the boat is awesome, it's like new (amazing for an 11 year old boat) and he came through as he said he would on the trim. It runs very nicely and it is in like new condition - as he said it was. He obviously spent some time and money waxing it and assuring the engine and the boat are in top condition. He winterized it in October and did the trim work he promised. I'm very happy with the boat and with Freeport Boat Outlet. Good people. Dodo does what he says he will do. You can trust these guys.

My experience from a few years ago :…read more I was told Nadeau's had just changed ownership it appears things went gone downhill fast. Worst consumer experience I've ever had. It's a very long story.. the short version. Another marine mechanic shop had a problem with my tohatsu. While ordering the parts from Nadeaus we were told the repair is under warranty, so bring it in. So we brought the lower unit to Nadeaus a week later after they called and told us they had received the ordered parts. Each time I called I was told they would get to it "tomorrow.. or the day after", 22 days later and over 12 phone conversation (specifying I was told this was warranty work on each phone call) they completed the work in about an hour. I know this because I'll called at 1:00 pm and they said they hadn't even looked at the unit since it was dropped off. They called back a little after 2:00 the same day and said it was done and they informed me I owed them almost $300 for the repair. They never called to tell me they didn't think it was warranty work. They just did the work planning on charging without any authorization. The woman at the service desk tried to tell me the parts took a long time to get.. which wasn't he case, since the parts were there (so was she) when the unit was dropped 22 days earlier. Then she told me the only reason I was upset was because " you have to pay". I explained as calmly, with no yelling and certainly no profanity, why I was not happy with what had transpired (or didn't) over the past 22 days. She proceeded to tell me I was "F-ing insulting her" proceeded to use language most salty dogs would use in a place of business and hung up and wouldn't answer my call the rest of the day. No one would pick up the phone. I left messages.. no return call. I think my regular local shop got stuck with the bill, unless Nadeaus honored their word and warrantied the repair after all of that. I've never written a bad review of any product or service in the past. But I've never experienced service this poor. I had high hopes for the shop, nice building, staff was nice enough the day I dropped the unit off. * After posting a a bad review, the owners response said I had arrived at the shop swearing and demanding outlandish same day service when I dropped the unit off. Several other out right untruths as well. ** to the owners response. My local marina that had the problem with the linkage in my lower unit told Nadeaus how it happened and they were told by Nadeaus this was a common problem and Nadeau's could take care of it under warranty. They said it would be a quick fix.. maybe a couple of days or a week after the parts arrived. Which all sounded fine to me. Every boat yard is extremely busy in May and June and I would never expect same day service. I've been a boat owner for 20 + years and have never had an experience like this. There are a half dozen marinas within 5 miles of my home. I know the owners or mechanics at all of them. I was trying to help my local shop out by lightening their load and letting Nadueas do the work under warranty since they were so insistent on bringing it up to them. Clearly the person who made these promises at Nadeaus wasn't authorized to do so. But if you have staff talking to customers and other shops and making promises you've got to stick with them or be upfront about it. If I had known on day 1 or 2 or even day 7, 10 or 20... that we were "misinformed" about the warranty, the original shop would have made the repair. Contrary to the owners response, I had a very pleasant experience they Day I dropped the unit off at Nadeaus. I was extremely patient for the entire 22 days they had my unit, patient to a fault apparently. The staff told me after the surprise bill that the person that told us they would warranty the repair "no longer owns or works at the shop". I have never used a cuss word with any business in my entire life and didn't start with Nadeaus. Swearing at a staff member would never get anyone anything any faster, not to mention it would ruin my day if I let myself stoop to that level.

I was totally blindsided by this company! And needless to say, I have been more than disappointed…read morewith this establishment. Not only did they undertake work without letting me know, but they did work over $8,000 that I never knew about and didn't need, but they also had no written authorization, no communication until boat delivery day from winter storage when they called stuttering to let me know. Yes, we are going to court. BEWARE!!!

Gave me a price estimate of $150-$200. The boat sat in their yard for about four weeks battery…read moreended up being dead obviously because it was cold then charged me for an hour and a half of labor which ended up being almost $300 well he charged the battery would not recommend service here

Ronald was wonderful to deal with. You can tell he actually cares about the customer. I would…read morerecommend this place to anyone.

I have been waiting since April 9, 2021 for my new pontoon boat to be delivered. It is paid for in…read morefull. Delays, excuses and lies are all I have received so far. I have been more than patient but NOW I WILL BE PURSUING LEGAL ACTION because I have no choice.

The guy that runs this outfit is sorry example of a retail vendor, if not a person in general, and…read moreI would avoid doing business here. I drove a half hour to buy a part from him. Drove home and it was the wrong one. Drove back again (1 hour round trip) to get the what was supposed to be the right one. All he could do was laugh about the fact that he gave me the wrong part, and never apologized. I brought the second part home and it also did not fit. I called him to tell him and that I would be returning this part, and told me he would not give my money back and just store credit. Unreal. This guy does not belong in the retail industry. Avoid him.

These guys are the best. Very knowledgeable !!!!!!!! Timing and communications are excellent. I…read morehighly recommend them for boat repair.

i recently rented a boat from them. Michelle was very helpful in arranging the rental, dropoff and…read morepickup. tim was the technician that dropped and picked up the boat. he was extremely knowledgeable, professional, helpful and patient. the boat was used but had been in top condition. i would have made them an offer if i was looking to buy.

Friendly, helpful staff. Not the boat I needed though. I would come back for help with another boatread more

we've purchased our second boat through Tim, he's been awesome to work with. He took the time to…read moreshow me as well as refresh my husband on how to maneuver this specific type of boat and was very pleasan and friendly. he was right on top of getting back to us with any questions and getting a back up battery for the speaker system was so quick! we were expecting a month and it was done the same week. we've had nothing but great experiences with Richardson's and with Tim. we'd recommend this marina to anyone!

I had a great experience with YBY. I contacted them in early spring looking to repower my old…read moreMaritime Skiff 1890. Jon worked with my budget and got me into a new Yamaha. The install was quick and got me into the water before Memorial Day. I've had the boat out upwards of 15 times and she's running flawlessly - powerful and quiet. I 100% recommend Yarmouth Boat Yard

Wow! What a Great crew they have at Yarmouth Boat Yard! Always proactive in taking great care of…read moretheir customers and marina.

Long Lake Marine is one if the best marinas in the area. The President & Owner Jim Davenport is one…read moreof the nicest guys you will ever meet!!! Highly recommend!!

Have been renting boats from them in the summer for a few years now - prices are readable, boats…read moreare in good shape and they are pleasant / good people to work with - I would recommend them if u are looking to rent or buy a boat in the area

Had a problem with my plow called was told to bring it in and they would take a look at it they did…read morea and the tech found the problem and another tech went and found the part I needed fixed the problem at a reason able rate very friendly and knowledgeable

I was directed to the Winslow branch after a bad experience with another of the branches. They did…read morenot disappoint me and the service was excellent. I would highly recommend contacting them for any of their products!