I see one rating that was not so good but my experience has been positive. They are a small repair facility with a decent store. I found them helpful, knowledgeable, and friendly. They will search out old parts if they them and new not readily available. They will help find and order what you need if not in the store. The store is fairly well stocked. We have two rv's, and this is our first stop for parts when we need. Years ago I had some work done there, and though more expensive than I thought, it was done right with no issues ever. Can't ask for more than that. I recently sent a traveler over there for some parts and although they were not able to provide them.they took lots of time to search and find a solution. He found them very friendly and helpful. read more