We took a 1960 Old Town runabout to Brightside for renovation and installation of an Elco electric…read moremotor with lithium batteries. Although the boat looked great after the restoration, it took far longer than it should have and we had numerous issues with the boat and the owner. We gave the owner $20,000 up front that was to be used for an Electric motor and lithium batteries however he used this money for other projects and then lied to us about why he didn't have the batteries. We waited for more than a year after the restoration work was done for the purchase and installation of the batteries. At first he said ELCO didn't have the parts due to the pandemic but then he admitted he lied and said he used the money for restoration work on another boat. He told us he could not purchase the batteries until he sold something. When Brightside did deliver the boat, it had never been sea tested, the steering cable was too long, the boat leaked, the lithium batteries malfunctioned, and the motor was installed so that it coulld gouge the transom if it was off center when raising the motor. It took Brightside over a year to fix the leak and they mucked about with the batteries for over a year but never fixed the problem. We eventually gave up on them, took the boat to a different shop and purchased brand new batteries. The work was done in less than 2 months. We paid Brightside about twice what the estimate was, but that can happen as you take a boat apart. Besides lying to us, the owner Shawn frequently shouted and hung up on us when we called him for updates. On the positive side, the boat looks good, the paint and varnish and renovation work appears to be OK. And the wiring for the lithium batteries and motor were done well. Some of the staff has changed since we took the boat there, so perhaps things have improved, but don't pay them the last installation until you have tested the boat. No matter if they tell you they can't make payroll without it. You need leverage.

Brightside Marine -- a poorly managed business with serious cash flow problems. They over promise,…read moreunder deliver, behave abusively and held our boat hostage until we arrived with a Sheriff and $2,200 in cash. This sad story started last summer. We brought our 17' fishing boat to Shawn Grant, owner of Brightside. He was knowledgeable and immediately diagnosed the problem. The transom was rotten. They could store and winterize the boat, and have it fixed by mid June 2022. Red flag #1: November 2021 we receive a call asking us to prepay for the storage/winterization, or they can't meet payroll. $1,189 paid by credit card. Red flag #2: After my husband telephoned several times, Shawn said, "Stop calling and bothering the help. Don't call us! We'll call you!" And then he blocked his calls. Red flag #3: Mid June 2022, the boat hasn't been started yet. They call with a new quote of $6,000 and request a 50% deposit. $3,000 paid by credit card. Red flag #4: Four days before we arrive, text comes in asking for another $2,000. They've "burned" thru the deposit and need more funds. The end's in site, so we again pay by credit card. Arrive in Maine 7/2. Boat not ready until 7/13!! In the meantime, no loaner boat available. Last straw, Shawn calls yelling about our interaction with the staff on why the boat wasn't ready on time. In a loud, threatening voice he said he was closing our account and would no longer accept a credit card. Show up with $2,200 in $100 bills. Pay in cash or NO boat! That's when we called the Sheriff, who thankfully went with us to get the boat. Turns out, this wasn't their first call about Shawn and Brightside Marine. And I suspect, it won't be their last.

Would like to thank Paul the owner after getting gas for my snowmobile I asked if he did repairs he…read moreasked whats wrong he came out to the gas pump lifted the hood and fixed my sled in 2 minutes I got all my gas at his location the rest of the week while we were snowmobiling in Rangely. John and Marilyn Fitzgerald from New Jersey

The store is great good sandwiches for breakfast and lunch and good friendly people work there…read more Last minute we tried to rent a boat and nothing was available but received a call a few hours later they made something available

It's the end of the season and time to winterize my 1998 Godfrey Sanpan. I know it's the busiest…read moretime of the year but Service Manager Tim kept his promise to have my boat ready in a certain timeframe. He called me and kept me informed and encouraged me to call him if I have a problem. My boat is going on 28 years old and it's still a beauty. Thank you, Hamlin Marine and Tim Dutton for taking such good care of us over the years. Hamlin Marine sell the top two boats in the industry with Godfrey and Bennington. My dad used to say "quality is remembered long after price is forgotten". That couldn't be more true with these Hamlin boats.

Answer the phone when a customer calls about service.!! I would never use this dealer unless they…read morechange their phone policy. The sales department is the only number that is responsive. They only seem to want to sell boats !!

Bought a new pontoon boat from Clarke Marine. Had some minor issues with it and wasn't happy with…read moresome of the communication that has been going back and forth. Brent in the service department provided me with exceptional service and put the effort in with me to ensure that the kinks were worked out and that everything that was discussed to fix was looked after. I appreciated his transparency with everything. I recommend asking for Brent next time you are in the service department.

Parts department is horrible. Drive for an hour after talking to the tech, made sure all materials…read morewere there. Got there, no filters. Don't waste your time

Gateway marina was awesome, super easy to work with, and great communication. We rented a pontoon…read morefor a couple of days and were also able to use some dock space overnight which was really convenient as we were not staying directly on the lake. It was perfect to see the beautiful sunset over the lake.

Great experience with 1-day Pontoon boat rental. We had limited boating experience and Jerry was…read morevery helpful. He gave us a quick boat operation tutorial and we were on our way. Lake is beautiful and Jerry suggested the Naples public docks and lakeside lunch. Whole family had a really memorable day. Would do this all again in heartbeat!

Friendly, helpful staff. Not the boat I needed though. I would come back for help with another boatread more

we've purchased our second boat through Tim, he's been awesome to work with. He took the time to…read moreshow me as well as refresh my husband on how to maneuver this specific type of boat and was very pleasan and friendly. he was right on top of getting back to us with any questions and getting a back up battery for the speaker system was so quick! we were expecting a month and it was done the same week. we've had nothing but great experiences with Richardson's and with Tim. we'd recommend this marina to anyone!

Great stay this past week. Dockmast Ian was helpful and super friendly. Nice, smaller marina…read morefocused mostly on smaller boats. But they do have a long side tie that will accommodate even the largest of yachts. Nice 5-10 minute walk into Boothbay. I would stay here again.

Excellent marina run by a well respected Maine boat builder/repairer, with a multi generation…read morefamily in the marine business.

This marina is wonderful. The facilities are clean and neat, staff super friendly, professional and…read moreknowledgeable. And bonus: the Royal River Grill, East Coast Yachts Sales and handy little ship and boat chandlery are right next door. Getting there is part of the fun: the Royal River winds its way from Casco Bay to Yarmouth. Expect to see many heron and other sea and marsh birds, rowers, fishermen.

Great family run Marina many 10 year customers I will be here as…read morelong as I am boating. Mechanic is great honest ! , prices are good. Waiting list for slips as expected no storage. Docks could be wider. place has everything you need for boating.

From the owner: Nestled behind the Dingley Islands at the northern end of Sebago Lake, you will find Kettle Cove…read moreMarina. We are a family owned and operated business that has been of service to boaters for over 50 years. We Offer Boat Rentals, Slips, Mechanical Services, Winter Storage and More. Hours 9:00am - 5:00pm Daily Come Enjoy Your Summer with Us. Benefits of Renting a Slip at Kettle Cove Marina: Excellent Investment that saves you Time and Energy Every Week No More Trailering or Public Ramps Kettle Cove Naturally Protects Our 150 Slips From Severe Weather. Docks Can Accommodate Boats Up to 30' Long. * Accessible Shore Power * Indoor Bathrooms * Private Showers * Pump out Services * Porta-Potti Station * High-Speed Internet * Fresh Water at The Gas Dock Rates: * Full Season $1650 (Ice out - Mid October) * Shore Power $150 per Season Seasonal and Transient Slips Available. Discount Rates are Available. Please Call for More Information.

Visited in July 2014 - What a well run, facility! beautiful location, the staff is amazing and…read moreaccommodating - mechanics and riggers really helped us out of a bind and went many extra miles to do so - all with a smile on their face. The facilities are clean and convenient. If you want to know what it's like to visit a top notch marina..... stay here.

From the owner: Discover a heavenly escape in quintessential Maine at Safe Harbor Great Island. Ideally situated in…read morewell-protected Orrs cove, removed from the ocean swells and busy traffic of nearby cities. Offering unmatched customer service, top-of-the-line maintenance and pristine facilities, it's no surprise that this boatyard draws visitors from coast to coast.