Fire Restoration Services…read more I had a small kitchen fire and wanted to procure fire restoration services to take care of any soot and smoke damage. Any visible damage was mostly contained within kitchen area. I looked up local companies on Yelp and decided to get a free quote from Independent Restoration Services. They came out the next day to check out the place, provided a quote within a few hours, and were then able to start the next day after obtaining work authorization. I placed my trust in them based on their reviews across Yelp, Google, and FB. At first I was a bet skeptical due to only one person making it out on the first day, which was due to a combination of scheduling issues , others being called onto different sites/projects, and overall just being a small team. But in the end they still finished on schedule as initially estimated, despite having less manpower than I had expected. They were thorough with the restoration - my place was just as clean as before, and in some places even cleaner. They kept me assured throughout the whole process and answered any questions and concerns I had. There was a misunderstanding on my end where I thought they would also clean the air ducts, but since that is not something they provide, they offered to go 50/50 on subcontracting a duct cleaner. And at the end, they agreed the initial quoted estimated cost seemed a bit too high, so they were willing to adjust the final bill downwards. Overall they provided quality cleaning and restoration services, were flexible to work with, and did not seem like they were out to get my money. I hope I'll never need them again, but I can recommend them for anyone who needs fire restoration services. Thank you Charlie, Miguel, Brandon, Billy, Batt/Edgar, and Christoph.

I requested service for an insurance claim after water damage in the kitchen. IRS connected me to a…read morecontractor named Bobby and I have to say I'm sorely disappointed in the quality of work that was performed. The flooring was poorly done and we had to make them come back multiple times to fix issues. They installed the bathroom sink back in crooked and didn't paint the wall afterwards, because the sink wasn't in the same spot. Save yourself the headache and go with a different company

Late last night, I discovered a leak nightmare under my kitchen sink. Rigo arrived promptly after…read moreI made the initial call. He provided an excellent experience. I am very cautious with who enters my home but Rigo was very easygoing, professional, knowledgeable, and knew what he was doing. He took the time to thoroughly assess the situation, explain the entire restoration process, and clearly walk me through what to expect over the next few days. What stood out the most was his outstanding communication. He answered all of my questions with patience and made sure I felt informed and comfortable every step of the way. He also handled the insurance process while he was here, making what could have been a stressful situation so much easier. Digo's professionalism, attention to detail, and customer service are truly top-notch and greatly appreciated. I highly recommend him to anyone in need of restoration services! Rigo is truly an asset to WFM Restoration and I look forward to seeing my project completed smoothly.

Excellent experience with WFM Restoration! From the first phone call to the completion of the job,…read morethe entire process was smooth and professional. Rigo was responsive, honest, and took the time to explain everything throughout the restoration process after our kitchen leak. It's never fun dealing with water damage, but they made the experience as stress-free as possible. I wouldn't hesitate to use them again or recommend them to family and friends.

Quick Response was awesome! The Best!…read more We had a flood due to a water line that broke in our garage. We called Quick yRespose on a Sunday morning after seeing the huge water mess. Jason offered to bring blowers out to our house at no charge for we could start the drying process on a Sunday morning. The beginning of a bad problem that turned out better than anyone could hope for. QR. has state of the art equipment to, X-ray the walls, ceiling fans, dehumidifiers. To prevent further water damage. QR found water damage in areas that I never thought was possible. We have zero fears of mold from unfound water damage. Q.R. Employees are very professional from their office staff, to the craftsmanship employees that came out to get this mess cleaned up. They are polite, and knowledgeable in what they are doing. After QR was done with all the drywall, paint, and cleanup, you would never known that there was a major catastrophe. QR is very honest, caring, and professional. I highly recommend Quick Response, I'm sure no job would be too big or small. They even worked with me on our insurance deductible. Our garage looks better now than it ever before! Thank you for your great workmanship.

Initially time restraints with scheduling on both parties end delayed repairs. Once my floors were…read moretore up they forgot to call an schedule the flooring install so when I contacted them there was a week delay because the receptionist FORGOT, her words. I could tell Cronin the scheduling issues they wasn't the most professional. Flooring went in perfect. The ceiling repairs was a different story. Nothing was covered or draped when the final repairs were done and I've had a bacterial sinus infection for over a month now. I contacted the office regarding the dust that left and they told both myself and my rental company they would send someone the next week and that the owner was contacted regarding the quality of service so they would be sending someone to inspect. Never heard from them again. I paid my own cleaning crew to clean up the dust left all over my home. Not a trustworthy company that cares about they clients wellbeing.

Mark was so amazing. He was quick to fix our problem in our home and went above and beyond…read morethroughout the process! There was an additional leak that popped up after he began drying out our first one, and he did not hesitate to come back right away to work on the second location. He helped us with the insurance process and gave us a lot of helpful information to navigate that. I highly recommend him for all your restoration needs!! Thank you Mark!

Our bottom floor flooded and I really need help fast. I called Mark, telling him I wasn't sure my…read moreinsurance would cover it. He assured me it would and had me call the insurance company to make sure. He then walked me through the entire insurance coverage. He showed me the damage to the subfloor and informed the insurance company what my problem was. I would HIGHLY recommend this company.

Water damage professionals arrived Within an hour after the…read moreplumber cleared The clog to assess the water damage. He was punctual , professional,and very polite. He Took the time to inspect the affected areas thoroughly and explained the situation in a way that was easy to understand.as a tenant, I appreciated how respectful and considerate he was throughout the visit. I would definitely recommend his services for any restoration needs.

We had water damage in the kitchen and our insurance company hired Water Damage Professionals. We…read moreare extremely happy with them and how everything turned out. They communicated and worked fast with us. They are very hardworking people. Thank you so much!

Theses guys are a heaven sent. I had a property that had a major water leak from the upstairs…read morebathroom which left major water damage and mold. Spencer and his team quickly mitigated the issue, handled my difficult tenant with grace, helped me with the insurance (since I had no idea what I was doing), and did the work properly. Insurance was all taken care of and they made the home safe. They had great communication the whole time and explained everything in detail so I could be in the loop. Thank you for providing peace during this difficult time!

Wow! These guys really came thru in one of my worst days. I came home after a long day at work to…read morefind my house flooded on 2 floors. Never having experienced this before, I was A LITTLE freaked out *twitch* and panicked! Lol. I called my property manager who created a work ticket with 911 Restoration. As they clicked send, I was getting a phone call. I was so stressed out it didnt occur to me that might be them. I ignored the call. They called back again and again until I answered! When I told them what was happening they said "We will be there in 30mins." And sure enough, the cavalry arrived in full force 30mins later. From that moment until 6 days later every single day at 830am the wonderful men at 911 Restoration showed up on time, happy to help, worked quickly and always kept me in the loop on what was next. I have to say these guys really made me feel so much more comfortable about an ugly situation. I'm sorry to have met them under the circumstances, and hope I never see them again for that reason! Lol but they really were amazing. Thanks guys!

Julio and JNJ did an amazing job and were able to accommodate my flood emergency on short notice…read more The team was super professional, were amazing to work with, kept the space clean, and were responsive for any questions I might have had. They work quickly and efficiently, and the whole remediation job was completed in about 5 days. JNJ is a relatively new company, but I can confidently recommend their work to anybody who might have suffered a flood as I did. Give Julio a call, you won't be disappointed!

Julio and his crew are top notch the best Excellent service…read moreand extremely clean Very professional They did an excellent cleanup Of my bathroom Thank you again Julio Jessica Perez

Thanks Jorge for coming out to my house a couple of months ago. I wanted to rewrite my review and…read moretell you how satisfied I was with what you guys did with my house! I got a letter from the insurance company saying that they overpaid Ars. I gave Jorge a call. And he looked into it quickly. It appears that the insurance company actually did overpay. George sent me a copy of the return check and was mailed out in 24 hours! I've never worked with somebody that was so reputable. I highly recommend these guys if you have waterdamage. Jorge is the most honest guy I've ever met.

I normally don't write reviews as well, but my experience with ARS (American Restoration Services)…read morein Las Vegas was serious enough that I believe homeowners should know what happened to me and seems others have had same experience from prior posts. I was referred by ARS by a plumber (used by my homewarranty company). ARS represented that they would manage the process from end to end with my insurance company on Remediation work on my property and that I would be responsible only for the amount ultimately agreed upon with insurance. That representation was a major reason I hired them. ARS handled the remediation work and referred me to a reconstruction company they had worked with previously. My insurance company issued two separate checks--one for remediation and one specifically for reconstruction. ARS initially billed me nearly twice the total amount of those checks and tried to strong arm me that "it was part of the contract". When I questioned the bill, Fred, the ARS representative, acknowledged it was a billing error and said it would be corrected, while also mentioning that similar situations had occurred before and was an oversight on billing department. ARS did not clearly explain to me that the second insurance check was specifically for reconstruction. Trusting ARS to handle the process properly, I paid both checks to ARS in good faith, believing the reconstruction funds would be passed along to the reconstruction company THEY referred me to and THEY had worked with on previous projects. Once I discovered the issue, I repeatedly contacted Fred and ARS billing and requested that the reconstruction funds either be paid to the reconstruction company or returned to me so I can pay. My insurance company provided written documentation confirming that the second check was for RECONSTRUCTION--not remediation. Despite providing that documentation and numerous efforts of reaching out, ARS has not returned the funds and does not respond to my calls, emails or texts. Fred subsequently provided what I found to be conflicting and confusing explanations to cover up this mistake regarding the original contract amount and its use as a starting point for negotiation with the insurance company. I was specifically reassured and told by Fred that my obligation would be LIMITED to ONLY my deductible, and I relied on that representation when I hired ARS. I am pursuing this dispute through the Nevada State Contractors Board, Nevada Attorney General, BBB, IICRC revoke or remove ARS certification and other appropriate channels to seek clarification and resolution regarding the disputed funds. MY ADVICE TO HOMEOWNERS Based on my experience, I would not recommend ARS for remediation work due to their deceptive trade practices. This review describes my personal experience and is based on documentation I received from my insurance company..

LFP Restoration has been great to work with! Our kitchen sink pipe burst in early May and they have…read moremade a difficult situation easier to get through. While the whole process did take over 1 month, this team made it bearable. Communication has been transparent, the repair companies they have sent to our house for repairs have been extremely knowledgeable and have done a stellar job. Additional kudos to Miguel, Luis, Jasmine, Abigail and Pia .... THANK YOU for the professionalism as well as empathy and flexibility. (I hope I didn't miss anyone ) I would give them stars to the infinity if I could. I also recommend their services to anyone dealing with flooding, fire, mold, or any situation that requires mitigation as well as restoration.

If zero stars were available I would pick it. We had a burst pipe from upstairs bathroom that…read moreleaked to the downstairs bathroom, which was just remodeled. The drywall was improperly done where you can see cracks and the crease as well as the texture didn't match the rest of the ceiling. So after Juan came back to fix it they sent the painters. Painted areas that didn't need painting, left paint blobs and used the wrong paint (semi gloss on ceiling, not flat). Now the ceiling is flaking and when we called to tell them they said they would call back and it's been 2 days with no return call.

Excellent service! The tech called and was able to come out earlier than scheduled, found the issue…read moreand resolved it efficiently! Brandon was very quick, professional, and made everything easy for me to understand. Highly recommend Lee's Plumbing and Thanks again to Brandon!

Diego was genuine, friendly, experienced, and helpful. Best tech I've interacted with from any…read morecompany. Will request him in the future!