Prescott Flooring was so easy to work with, and did a wonderful job installing flooring in our…read moreentire home, we will definitely use them again in the future.

Decent service at first, but months after installation of glue-down vinyl flooring, we noted gaps…read morebetween some of the planks large enough to stand a silver dollar on edge. Upon inquiry to the seller/installer, rather than offering a potential remedy (which IS available) the GM assumed a defensive posture and claimed that this was normal contraction. He based this contention on a picture and knowing that this was a seasonal home, although we maintain a temperature of 52 degrees when the home is unoccupied. Research indicates that such gapping is well beyond industry standards. The floor also shows many bumps and surface irregularities, indicating inadequate floor preparation. They offered to come to have a look, but it was obvious from his response that nothing was going to be done to remedy the issues. Not wanting to perpetuate his argumentative and somewhat condescending tone, I chose to address the issue on my own. I also contacted the manufacturer, Karndean Design Flooring, but received no response. I would not recommend Prescott Flooring Brokers in Prescott Arizona!

We called for a quote on carpeting a small office. They were on it within just a few days! Not…read moreonly did they come out right away but they got the carpet in and installed quickly and it's beautiful. They've also tiled a shower in our small bathroom and it's so gorgeous. They couldn't have been more helpful and professional throughout each job and we will use for all of our tile and floor needs.

From the owner: Your Floors Taken to the Next Level…read more Specialists in Modern FlooringCutting Edge Flooring specializes in Vinyl Plank Flooring, Tile, Premium Hardwood Engineered, Laminate as well as luxurious carpeting.Our retail location is situated in the Prescott Gateway Mall across from the backside of Bed, Bath and Beyond. We are your Prescott flooring store! We serve Prescott, Prescott Valley and Chino Valley. We are glad to come to you and give you a free quote on your next project.So either stop in or give us a call and we will help you take your floors, showers, and backsplashes to the next level.

Four years out and my grout continues to crumble. Those "nice thin white caulk lines" I was…read morepromised per the contract were not continued behind furniture, My Turkish hand knotted rug was bend and stomped on by dirty worker boots and my sun god kachina vanished and never reappeared. When I tried to get Wesley to come back to fix some loose tiles that were coming up due to improper thinset mix after two years, I was told it was beyond the warrantee. A neighbor had to come help me when Wesley told me I was no longer covered. I have remodeled several houses in my life and this was the sloppiest, most carefess, workmanship ever. Don't know what happened to the Katsina but son's friend was added to the crew without my knowledge. Very disappointed to this day that I chose this company. If you use them, they need constant supervision to not be sloppy and to complete the job per their contract.

What a great company. Fair price and great professional job. They carpeted 3 rooms in 5 hours.read more

Biggest selection of wood, tile and carpeting imaginable. Ashley, who handles the showroom, was…read morefriendly, patient and extremely helpful. The installation of both wood and tile floors was absolutely perfect! You will not go wrong with A&R!

If you're searching for a flooring company, this is by far the best company in the whole of N. AZ,…read moreand certainly the Verde Valley. There is no reason to simply "stumble upon" this business; as we did. They are known, forget about it! And anyone who is anyone in the Valley construction community will verify this fact. But we had an excuse, we are from another state. We purchased a second home in Cottonwood and needed to initiate a search for contractors. We didn't know anyone in the area, and were very much in the dark as to the reputations of the many contractors and related businesses in the Valley. So we did simply stumble upon their showroom location. The proprietors Cruz and Candice Esparza are nothing short of awesome! It is no wonder their services are in such high demand. They service many building contractors from our local housing developments, to individuals seeking to make home improvements. During our interactions they always exhibited an elevated degree of professionalism, courtesy, respect, and customer service. They went out of their way to accommodate our needs relative to style, and pricing. From showroom discussions, to the installation, everything went as planned. In fact, both Cruz and Candice exerted 110% effort to accommodate and assist us. We can honestly say they exerted more effort than one would anticipate from any business. Both Cruz and Candice rally appreciate the local community. So they have a stake in its reputation. They care about the services they provide to everyone who seeks the use of their business. Finding gems like Cruz and Candice at A&R Flooring was wonderful. So do yourself a favor. Stop searching, and go directly to A&R Flooring for all of your flooring needs. We wish we could keep A&R Flooring a secret as we would like them to be available for our needs. But they do need to be shared with the rest of the community. The entire Valley and N. AZ will be better served with A&R Flooring expanding its business influence. Thank you Cruz and Candice!

Avoid this company. Terrible customer service. Carpet buckled no repairs. Not reliable, no…read morefollow-up, refuse to discuss issues such as further work. No discounts, top prices. Poor communication skills.

We bought a Shaw carpet 5 years ago that was suppose to be stain resistant and last year it got…read morestained in about 8 places. I tried to remove the stain with the normal carpet cleaners but it only got worst. I talked to Vince at Five Brothers and he gave me a product from Shaw "Carpet Stain & Soil Remover R2X". It worked beautifully! Now the carpet is as pretty as we bought it. Thanks, Vince

Moved in to my new house thinking I could live with the existing carpet in the bedrooms.... Nah!…read more Went and picked out some tile and carpet to replace it. Everyone from sales to office/booking/payment to measuring to installation were SUPER friendly. David installed the tile and Mikey did the carpet and those guys worked hard to get things perfect! Friendly and unobtrusive as possible. Would recommend them for your flooring needs!!

We (daughter, wife and me) set out to select new studio flooring for her expanding business…read more Supporting local business was paramount. Met with Dan to discuss options, and a rolled vinyl flooring was the best one, and highly recommended. Totally Floored personnel prepped and installed the flooring and baseboard. The floor looked horrible from the time is was laid, in fact we went to the store within 30 minutes of the completed install. We were told we needed to wait 30 days for the floor to settle. Repairs were conducted the next day but over that 30 day time frame the floor got worse, bad enough for Dan to come out, see the finished product and tell us, this was the wrong floor option. One solution was to start over, but her business was not in a position to close down for several days to repair. A reasonable solution to replace some of the flooring with carpet squares was reached and seemed relatively easy. Installation of a small area was met with real challenges brought on by an unprofessional installer who should have NEVER been sent to make repairs to the originally flawed flooring installation. Six hours later, the flooring was installed, but not after several pieces being ripped out and reinstalled. During that process the installer walked in adhesive then walked on our new floor, getting adhesive everywhere. Dan has pretty much washed his hands of any additional services unless a trip hazard occurs. We still believe in supporting local small businesses, Made in the USA, when available, and recommending services to others, but in this case, we cannot and will not recommend Totally Floored, Prescott Valley to anyone. As a side note: this experience was riddled with so many issues that the old adage of "don't beat a dead horse" comes to mind.

Very good pricing excellent service! Very good follow…read morethrough, ordering materials was fast and install went very well.

Great carpet selection and smooth install. They competed and bid on 3 different carpet samples…read more selected while in the store. They provided the carpet I chose as the label from the roll was provided by the installers at installation time. The whole process met or exceeded my expectations. I recommend Reva's.

This company and all the employees are by far the BEST humans and business in this area!!!…read moreWe had worked with two other floor companies one in Prescott the other in the Valley and walked away being very disappointed with the lack professionalism, employee sincerity and work performance. As expected, we were a little hesitant when walking through the doors to Miele Floors, yet to our surprise it was a breath of fresh air :-) We were greeted by Janel who was so kind and pleasant to work with. She took the time to listen to our frustrations, desires and educating us with the right floor for our needs. The owner Jason was another breath of fresh air~ We met him in our home when he came to do the measurements and had such a wonderful time talking and getting to know one another he entered our home as a stranger and left as a friend. The two guys who installed our floors where just as wonderful, kind and easy to talk with. Not only were we impressed with the installer's professionalism yet, their quality of work was also PHENOMIAL!!! We highly recommend Miele Floors to everyone we talk to that is looking for this service as we know you will not be disappointed and you will find yourself having a few wonderful new friends ;-)

We absolutely love our new floor. The installers were professional and meticulous regarding their…read morework and cleanliness. The price was great compared to other quotes that we received. The job was completed quickly and all of our appliances were returned in a timely manner. When the workers left the area was clean and the new floor is beautiful! I highly recommend Miele Floors for any job big or small.

Great store to get everything in one spot we are talking from flooring showers tile granite quartz…read morecountertops

From start to finish - amazing!! Professional, fun and they worked around our busy business!! Thank…read moreYOU!

I 100% recommend Flagstaff Flooring for all of your needs! Let me say Tiffany is the absolute BEST…read morethere! Seriously she is so incredible at helping you find the flooring that will be best suited for any living situation. We have a manufactured home and the best flooring was chosen to accommodate slight shifting of the home. Her boss is really amazing too. These folks are in the business for us locals,, not the big corporations. They care about customers, and treat us like family. They make sure that you have enough flooring to cover the job and then have a few extra to have on hand. I feel the price is very fair. My quality for my entire home was a slightly cheaper than Home Depot waterproof flooring. And the flooring from Flagstaff Wholesale Flooring is much better quality and thicker. I am very happy. My home is still not fully done, so for now the photo below shows how nice the flooring looks. The color can be darker in darker lighting and with natural bright lighting it looks lighter. Quite frankly I LOVE the color. I highly recommend Flagstaff Wholesale Flooring!

I have recently had to redo some of my bedroom carpeting & entire kitchen due to a water leak. I…read moreused Flagstaff Wholesale Flooring for all of the carpets, and bathroom & kitchen tile. Tiffany was indispensable as she was super accommodating in helping me to find what I was looking for. I asked if she could get me a sample of a particular color/style of tile (which came in 2 additional styles unbeknownst to me). She had the foresight to order a sample of all 3 styles which I was very impressed by & grateful for. FWF goes out of its way to help; I did not feel at all like a burden b/c I'm not a contractor (which I have distinctly felt at other home improvement locations). Thanks FWF!!