We visited Prescott Flooring Brokers looking for accent tile for our master bathroom. We had a…read moresample of the tile that wanted from a prior home remodel but had been discontinued in 2025, so we knew what we were looking for. We were assisted by Brooke. Although we could not find what we wanted on the showroom floor, Brooke took our contact information and did some research online as was able to find a very close match to our desired tile. She ordered us a sample which arrived a few days later. We are very happy with the service provided and grateful to Brooke for finding what we were looking for.

Decent service at first, but months after installation of glue-down vinyl flooring through much of…read moreour home, we noted gaps between some of the planks large enough to stand a silver dollar on edge. Upon inquiry to the seller/installer, rather than offering a potential remedy, the GM assumed a defensive posture and claimed that this was normal contraction. He sent lots of data to support his contention, information that was never disclosed upon our initial visit!? The floor also shows many bumps and surface irregularities, indicating inadequate floor preparation. I joke that LVP in our instance stands for Lumpy Vinyl Planks... They offered to come to have a look, but it was obvious from his response that nothing was going to be done to remedy the issues. We decided to wait until warm weather returned, in the hope that the shrinkage would reverse and the gaps would close... They did not; in fact, they have gotten worse over the course of a very warm summer and have now spread throughout the entire installation! Since the company's original contention of normal shrinkage due to cool temps had proved to be inaccurate, I contacted the company again to inquire if there was anything that could be done while the product was still under their two-year warranty... They never responded! Since it appeared that I was probably on-my-own in addressing the issue, I contacted them again to ask if they could recommend a filler for the gaps, thinking that this might be the only route to deal with the unsightly issue. Again, No Response!?

We called for a quote on carpeting a small office. They were on it within just a few days! Not…read moreonly did they come out right away but they got the carpet in and installed quickly and it's beautiful. They've also tiled a shower in our small bathroom and it's so gorgeous. They couldn't have been more helpful and professional throughout each job and we will use for all of our tile and floor needs.

I contacted the owner, Benjamin, and had him visit one of my businesses to provide a flooring…read morequote. After the visit, I was completely ignored for over a month and had to follow up just to get an answer. When I finally heard back, I was told that he simply didn't feel the project was a job he wanted to take on. While I respect a contractor's right to decline a project, what I don't respect is the complete lack of communication. Had I been informed in a timely manner, I could have moved on and pursued other options instead of wasting valuable time waiting for a response. When I asked why he had not contacted me sooner, the explanation was simply that he was "busy." Good customer service starts with communication and professionalism. Unfortunately, this experience gave the impression that my time was less valuable than his. If this is how potential customers are treated before a contract is even signed, it naturally raises concerns about how projects are managed after work begins. Based on my experience, I cannot recommend this company.

I have used Desert Hardwood Flooring twice for wood floor repairs and replacements. Both times they…read moredid excellent work and were a delight to work with. I highly recommend them.

We had another excellent experience with Sylvan who installed an absolutely beautiful, maple…read morehardwood floor "pathway" to allow us an easy walking surface in our upper level, so as we age, we will still be able to ambulate well in our home. It took a bit of doing as the wood we originally had him install in our grand room was no longer available, and had to come up with a way to look as though it was meant to have a slightly different look for part of the flooring and worked out very well.

I highly recommend Tony and his team for any type of tile work you are planning. A minor…read morerefrigerator leak lead to the replacement of tile flooring throughout my entire home. His crew - Aaron, Mark, Ryan, Ryan and Morgan brought expert knowledge and skill to every aspect of my flooring replacement. Everyone on his team was friendly, professional, and a pleasure to have in my home, and scheduling was always convenient. An unexpected bonus was Tony's design acumen. I'm very happy with the collaborative effort during planning and with the results - his initial estimate was impressively close to the final cost! I already plan to work with Tony on additional home upgrades next year. I'm concerned with writing such a great review that he'll have too many inquiries and not have time to fit me in!

They charged me extra, they did not do what they were supposed to do. And I had to hire somebody…read moreelse to finish the project. Also had unreliable people working at my home. They also lied in their response, true garbage!

Absolutely wonderful job on replacing the flooring in my home. They moved all my furniture,…read morereplaced all the rotted backer board and really did an amazing job on my house! I could not be happier... 100% recommend Dave and his crew!!!

Four years out and my grout continues to crumble. Those "nice thin white caulk lines" I was…read morepromised per the contract were not continued behind furniture, My Turkish hand knotted rug was bend and stomped on by dirty worker boots and my sun god kachina vanished and never reappeared. When I tried to get Wesley to come back to fix some loose tiles that were coming up due to improper thinset mix after two years, I was told it was beyond the warrantee. A neighbor had to come help me when Wesley told me I was no longer covered. I have remodeled several houses in my life and this was the sloppiest, most carefess, workmanship ever. Don't know what happened to the Katsina but son's friend was added to the crew without my knowledge. Very disappointed to this day that I chose this company. If you use them, they need constant supervision to not be sloppy and to complete the job per their contract.

Joey Hale with Hales Concrete and Epoxy Coatings did an outstanding job on my garage floor. He was…read moreresponsive from my very first inquiry, gave me a fair and competitive quote, and showed up on time every day as promised. Before starting, Joey explained the preparation and installation process in detail so I knew exactly what to expect. He was easy to work with, friendly, and clearly takes pride in his work. A nice bonus was learning that he had already completed several garage floors in my neighborhood. In fact, while he was working at my home, several neighbors stopped by just to chat with Joey because they had worked with him before and enjoyed having him around. That says a lot about the kind of person he is and the reputation he's earned. The finished garage floor exceeded my expectations. If you're looking for a dependable contractor who delivers excellent results at a competitive price, I highly recommend Joey Hale and Hales Concrete and Epoxy Coatings.

Absolutely the best! Joey did a fabulous job on my garage!…read moreCan't say enough good things about him.

I had an outstanding experience with Creekside Flooring! Paul, the owner, was incredibly…read moreknowledgeable, patient, and helpful throughout the entire process. Their showroom has just about every flooring option you can imagine, and Paul took the time to explain the differences between each product, what works best in a traditional home versus a manufactured home, and which materials are best for wet areas versus dry areas. He never made me feel rushed and made sure I understood all of my options before making a decision. Once I selected the flooring, Paul kept me informed every step of the way. He communicated when the order was placed, provided updates on when the materials would arrive, and completed the installation within the timeframe he promised. It's refreshing to work with someone who does exactly what they say they're going to do. If you're looking for honest advice, exceptional customer service, quality workmanship, and great communication, I highly recommend Creekside Flooring.

Paul is hands down the most reliable professional I've spoken to in Prescott. Family owned,…read morepersonal, honest, and fair pricing. A Co. I am happy to be doing business. Selection at shop, awesome. Hardwood, laminate, and LVP, you WILL find what you want. Huge selection. Pricing is fair, competitive, and will use Creekside for all of my home needs. TY Paul (and crews)

I actually had another company do some flooring for me in my Prevost motorhome and they did a sub…read morepar job. So I called and spoke with Warren at Boss Flooring to see if there was anything they could do to fix the the mistakes of another company. Warren came to my home and checked it out my bus. He scheduled Conor to come out to my home and within a couple hours all the imperfections where fixed perfectly. I also am having him do some upgrades and fixes in my home as well. Warren at Boss Flooring Solutions offers very efficient service, high quality workmanship at very fare pricing. A very sincere thank you to Warren and his team.

Here are the basics; a great price; a great install; terrific advice; no pressure; will return for…read morefuture floor work; would recommend to anyone I know. Here is the rest: this is a business run by people who have done the work, haven't forgotten where they come from; and are straight up in their disclosures and estimates. We are very pleased with how our home looks after the installation. It is a pleasure to write this review since they actually earned it with their professionalism and commitment to value and integrity. Do yourself a favor and support good men (Warren and Joseph) who want to do what is right for each customer.

The staff are super helpful here. They helped us find tile to use as a backsplash that worked…read moreperfectly for our space. They provided a list of recommended contractors for installation that proved to be very helpful

The employees at this Arizona Tile are super helpful and friendly. They take time to help and give…read moreyou suggestions. I would definitely recommend this showroom if you have a project.

Our daughter had Miele's install carpet in her new home and was very pleased. When we needed to…read morereplace our carpet I took her advice and used them. We were very glad we did. The installers Freddie and German were wonderful, very professional and fast. We had a lot of heavy furniture to move and they did a great job. The price for the carpet was good and we'd already had a quote from another store in Prescott that was higher.

This company and all the employees are by far the BEST humans and business in this area!!!…read moreWe had worked with two other floor companies one in Prescott the other in the Valley and walked away being very disappointed with the lack professionalism, employee sincerity and work performance. As expected, we were a little hesitant when walking through the doors to Miele Floors, yet to our surprise it was a breath of fresh air :-) We were greeted by Janel who was so kind and pleasant to work with. She took the time to listen to our frustrations, desires and educating us with the right floor for our needs. The owner Jason was another breath of fresh air~ We met him in our home when he came to do the measurements and had such a wonderful time talking and getting to know one another he entered our home as a stranger and left as a friend. The two guys who installed our floors where just as wonderful, kind and easy to talk with. Not only were we impressed with the installer's professionalism yet, their quality of work was also PHENOMIAL!!! We highly recommend Miele Floors to everyone we talk to that is looking for this service as we know you will not be disappointed and you will find yourself having a few wonderful new friends ;-)