Amazing service. Chris Osborne (Tech) was able to explain issue with pictures. Efficient repair…read more Recommend highly.

*UPDATE* Received a call back from Evelyn who spoke with the…read moreoffice employee and management. She offered me a solution to make up for the bad experience and said they will be talking to the tech tomorrow as well. Thank goodness for Evelyn's caring enough to not let me go away with such an awful experience. ORIGINAL REVIEW Do not work with this company unless you want to be treated like trash by its employees. I made an appointment for the morning of the 16th. The week before my appointment, I received a call asking to reschedule to the afternoon at 230 due to the weather. This was fine, though I told the person rescheduling that the work had to be done by 430 so I could head to an apt. I was told that was no problem because they would be done by then. Appointment day comes, and I get a text message at 230 saying he was on the way. By 3PM with no one here yet, I call the office and speak to Samantha who put me on hold and then told me he was at my house already. I then went to the window after waiting another 10 minutes, to find this massive van parked ON MY LAWN and him sitting in it playing on his cell phone. Walk up to the van and knock on the window. Nicely tell him he was a little late and that I hoped that we could still have things done in time for me to leave at 430, He told me he wasn't late, that his window was to arrive anytime between 230 - 430. I told him that was not what was agreed on when rescheduling and he repeated his window of 230 - 430. So I then nicely told him he was parked also on my lawn. Without word, he simply started the engine, gunned it out of my driveway and screeched down the street. Within minutes I get a call from Samantha, who seemed to have a pretty nasty attitude now, telling me "I have canceled your appointment because you accused the tech of being late then slammed the door on him". I was not even able to correct her story because she kept talking over me, as though she had some false impression she was putting me in my place. So I asked to speak with the manager (Evelyn) who appeared to be shocked and told me this was not how they worked. She said she would speak to them and that was it. So basically, waited weeks for my appointment, which was rescheduled, then wasted an entire day waiting for some disrespectful chump with no regard for people's property to hang out with his monstrous truck parked on my lawn, only to be followed by a call from a severely mistaken little girl with a nasty attitude. Seriously, take your business elsewhere.

We have used Bishops several times. Preston is always on time and professional. I trust him to do…read morehis job without adding on a bunch of BS work. When we finally have to replace our HVAV I will go to him first.

The team came out and fixed ducts with broken straps and patched some issues with unprotected holes…read morethrough fire walls. The team was easy to work with and cleaned up properly after themselves. No complaints. The price was appropriate for the work that was needed. I never felt the quite was too high: no game playing.

The furnace in my condo was out. PG&E came out to take a look, and they told me that the surface…read moreigniter had gone out due to age. I asked for recommendations on the Rancho Cordova page on Facebook, and was recommended to call and speak to Leo. Leo was friendly and helpful And when I explained the situation, he said, yes, he could definitely help. Even though we are in a cold snap, he said he would come out at the end of his workday. I am a disabled veteran, so it was very nice that he would take a little bit of extra time to help me out. He and his assistant showed up at about 5:30 in the afternoon, and went to work. It took them less than a half an hour, and they were done. I had heat again. *YAAAYYY!!!* with no heat, I had been staying in a hotel the last couple of nights, it was nice to get back home. The price to get all of this done was very reasonable. You can't go wrong with this company. Thank you so very much for your help.

This guy saved my Bacon several times, last one was on a AC that decided to quit during triple…read moredigit heat in Galt Ca, Leonard came out and fixed it. This is not the first time I have used him. .

I do not recommend using Jake with CrystalHeating. We purchased a $17K unit from Jake Sep24. When…read morewe started using the AC this summer we noticed a leak in the ceiling. Jake came out and determined that his tech installed a part incorrectly, causing the leak and damaging the ceiling. He told us that he would fix the problem and have the ceiling repaired. He did come out and repair the unit on july 27 but as of this review (9/27), the ceiling has not been repaired. I Finally had a local guy come out and provide a quote but no response from Jake along with no response from any of my messages. I have zero problem with the install error but not fixing the ceiling as promised and ignoring my messages is not appropriate.

Had an AC issue in our new home and Jake came to our rescue. Excellent communication and…read moreknowledgeable. Thorough, careful and efficient work. Very friendly and seemed very experienced. Great rates. Will absolutely use again when needed and will recommend to all.

Absolutely great honest immediate service…read more Im clueless about anything beyond jump starting or push starting old jeeps (use 2nd gear in a jeep). Trey from Grizzley replaced a thermostat and tested and serviced a roof mounted heater, solving the non working issue. My previous handyman,-now​ in a wheelchair-approved the work quality and the pricing. It's difficult in these "charge as much as you can then add 20% more to cover the tariffs still being imposed" mindsets to find honest pricing much less honest and careful workmen. I highly recommend.

I did not have a good experience using this company for a check up on my air conditioning unit …read more I opted for the $150 maintenance check up but the technician did not even check the unit in the attic where the drain pan is located. My air conditioner was found to be very low on coolant and I was told I had a leak . The technician did not have the dye kit to check the leak and I was told they would have to come back to do that .I called the office to see if they could come out the next day to add the dye and I was told it would not be added charges .The technician said he could put coolant in and I was not told ahead that it was very expensive $350 for the first pound .So when he gave me the bill to sign for $300 I thought it was for that day service and coolant .( that would be to add the dye the next day )Then he gave me a bill for almost $850 which almost $700 was the coolant . I was completely shocked.I canceled going forward with them . I had another local company come out turns out there's no way you would put dye in to identify leak .He went right to the attic and saw that the drain pan is leaking and all of that will have to be replaced. When this new technician put the gages on he saw that there is something in the lines it's not condensing now after this company added the coolant . I called this company owner and ask for a call back to let him know what I have now discovered and he did not return my call . I am now moving forward with getting a new system with another local company. I would like a apology from this company for unprofessional service and not being transparent.

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Seems I never have a heating or A/C issue until the weather gets extreme. I feel confident…read morerecommending this business, the excellent service doesn't stop at installation but follows through the years! Rachel and her crew are great- they are knowledgeable and arrive to my home prepared to fix the problem! The service contract is an excellent value, you save money when parts are needed. On top of the money saved, your unit is throughly checked & can prepare you for future issues. Thanks again Rachel Chavez and your crew at Chavez Heating and air.

AMAZING!!!!!!! I…read morewill never use anyone else ever! The technicians arrived pretty early. He asked what the problem was, and after I explained it, he knew right away what to do. He grabbed the part out of his vehicle, did some testing, and confirmed that he was right. The 2 techs proceeded to clean and fix my 26 year old unit. Never once did they try to up sell me with a new unit or tell me it can't be fixed like other companies. It all took about an hour, and they were done. The price was reasonable, and the techs were extremely friendly. This is my company for life. If you don't use them, you're missing out!!!!