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    J & J Services

    4.0 (8 reviews)
    Open Open 24 hours

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    Services - J & J Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    2 years ago

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    Giddens Brothers Plumbing Heating & Air - Call Giddens today for all A/C related issues!

    Giddens Brothers Plumbing Heating & Air

    (52 reviews)

    Amazing service. Chris Osborne (Tech) was able to explain issue with pictures. Efficient repair…read more Recommend highly.

    *UPDATE* Received a call back from Evelyn who spoke with the…read moreoffice employee and management. She offered me a solution to make up for the bad experience and said they will be talking to the tech tomorrow as well. Thank goodness for Evelyn's caring enough to not let me go away with such an awful experience. ORIGINAL REVIEW Do not work with this company unless you want to be treated like trash by its employees. I made an appointment for the morning of the 16th. The week before my appointment, I received a call asking to reschedule to the afternoon at 230 due to the weather. This was fine, though I told the person rescheduling that the work had to be done by 430 so I could head to an apt. I was told that was no problem because they would be done by then. Appointment day comes, and I get a text message at 230 saying he was on the way. By 3PM with no one here yet, I call the office and speak to Samantha who put me on hold and then told me he was at my house already. I then went to the window after waiting another 10 minutes, to find this massive van parked ON MY LAWN and him sitting in it playing on his cell phone. Walk up to the van and knock on the window. Nicely tell him he was a little late and that I hoped that we could still have things done in time for me to leave at 430, He told me he wasn't late, that his window was to arrive anytime between 230 - 430. I told him that was not what was agreed on when rescheduling and he repeated his window of 230 - 430. So I then nicely told him he was parked also on my lawn. Without word, he simply started the engine, gunned it out of my driveway and screeched down the street. Within minutes I get a call from Samantha, who seemed to have a pretty nasty attitude now, telling me "I have canceled your appointment because you accused the tech of being late then slammed the door on him". I was not even able to correct her story because she kept talking over me, as though she had some false impression she was putting me in my place. So I asked to speak with the manager (Evelyn) who appeared to be shocked and told me this was not how they worked. She said she would speak to them and that was it. So basically, waited weeks for my appointment, which was rescheduled, then wasted an entire day waiting for some disrespectful chump with no regard for people's property to hang out with his monstrous truck parked on my lawn, only to be followed by a call from a severely mistaken little girl with a nasty attitude. Seriously, take your business elsewhere.

    Elk Grove Plumbing, Drain, Heating & Air

    Elk Grove Plumbing, Drain, Heating & Air

    (427 reviews)

    Elk Grove Plumbing can't be beat! They are the friendliest company we have ever dealt with . . …read more from the phone call asking for a plumber to help you with your problem to the plumber doing the work! They are prompt sending you a plumber, by the way ours was James Littleton who is very patient, kind and knowledgeable . . . plus he leaves the area he was working in spotless! Their prices are reasonable too. Give them a try - you won't be sorry! Sharleen and Richard Leal Lodi, CA

    Elk Grove Plumbing, Drain, Heating & Air came in to provide a quote. The person that came was…read morefriendly and took a quick look and provided info on what kind of system would be good for our house. Their initial estimate was for a smaller system so I requested that they provide an estimate for a larger system. The staff was great and provided an estimate for the larger system which I appreciated. On the day of setup, they two employees provided information on the system and were timely and quick in set-up. I appreciated how friendly they were and they provided information on the system. During set-up they notified their might be a power issue related to the system but after discussion with the owner, they determined that the system would be adequately powered. Overall it was a great experience and I believe the system the set-up was a great value. Looking to get lower bills in the summer when the heat cranks up! Only issue that I did not notice till later is that they actually had changed out to from a stealth to a trident but they had upped the version. Initially I was surprised by this but since it was a larger system and it was still able to be powered I did not have any issues.

    J & J Services - hvac - Updated May 2026

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