Tenant let me know A/C unit replacement may be needed. As always, I relied on Giddens Brothers to…read moreinvestigate and provide some direction regarding what should be done. That was on February 18th. On February 26th, installation was complete with a very reasonable price tag. We (tenant and landlord) are very happy. No fuss, just efficiency, courteous staff and a pleasant business transaction. Thank you Bill and Courtney. Suzann Foster

We've used Gidden for plumbing needs for a few years and always had positive experiences until…read morerecently. They reset toilets after a floor remodel and did not use the appropriate flange and wax wing causing thousands in water damage to our home due to the toilet leaking into our 1st floor ceiling. They would not take any responsibility, so we fought with them for over a month just to get our money refunded for the reset ($500). I do NOT recommend using this company due to their lack of integrity and carelessness for their customers.

Called Bishop's today after trying about 5 other HVAC company's because our AC stopped cooling on…read morethe hottest day of the year. He's the only one that was willing to fit us in today. Preston arrived and quickly diagnosed the issue. At least within 5-10 minutes. Capacitor had gone bad. Didn't take him very long to get it replaced. He is very knowledgeable and patient.. I asked all about how we could better maintain our unit because I know very little about HVAC maintenance and he took the time to explain how to properly clean the unit to help maintain it. I'm very grateful Preston decided to come out and help us especially with his day as packed as it was. I will be using Bishop's in the future for all my AC needs.

Reached out on Yelp and after seeing a recommendation on Facebook and decided to ultimately go with…read moreBishop's. They were very responsive. There was some miscommunication after rescheduling though and they still showed up on the original date, but it worked out since we happened to be home. Other than that, the service was smooth and we liked how transparent he was. He gave us an alternative option to fix our AC while staying within our budget, which was extremely helpful so we are so grateful for that! Will definitely be keeping their card handy for any future fixes but hopefully won't be any for a while!

Leonard came out to replace an evaporator coil for us. He was recommended by another general…read morecontractor we have used and trust (who had started his own contracting career in HVAC) and unlike everyone else who had provided a quote, Leonard did not try to upsell us on extra upgrades we did not need or try to say we needed to replace the whole system. We just needed that part replaced. His pricing was fair and within industry standard. It's been two years and is running just fine.

The furnace in my condo was out. PG&E came out to take a look, and they told me that the surface…read moreigniter had gone out due to age. I asked for recommendations on the Rancho Cordova page on Facebook, and was recommended to call and speak to Leo. Leo was friendly and helpful And when I explained the situation, he said, yes, he could definitely help. Even though we are in a cold snap, he said he would come out at the end of his workday. I am a disabled veteran, so it was very nice that he would take a little bit of extra time to help me out. He and his assistant showed up at about 5:30 in the afternoon, and went to work. It took them less than a half an hour, and they were done. I had heat again. *YAAAYYY!!!* with no heat, I had been staying in a hotel the last couple of nights, it was nice to get back home. The price to get all of this done was very reasonable. You can't go wrong with this company. Thank you so very much for your help.

I do not recommend using Jake with CrystalHeating. We purchased a $17K unit from Jake Sep24. When…read morewe started using the AC this summer we noticed a leak in the ceiling. Jake came out and determined that his tech installed a part incorrectly, causing the leak and damaging the ceiling. He told us that he would fix the problem and have the ceiling repaired. He did come out and repair the unit on july 27 but as of this review (9/27), the ceiling has not been repaired. I Finally had a local guy come out and provide a quote but no response from Jake along with no response from any of my messages. I have zero problem with the install error but not fixing the ceiling as promised and ignoring my messages is not appropriate.

Had an AC issue in our new home and Jake came to our rescue. Excellent communication and…read moreknowledgeable. Thorough, careful and efficient work. Very friendly and seemed very experienced. Great rates. Will absolutely use again when needed and will recommend to all.

We had a terrible experience with a competing company where we couldn't trust their diagnosis based…read moreoff of our knowledge and previous experience fixing our ac. So we contacted Grizzly after that company told us we needed to replace our compressor for $7000+ (and recommended we just replace the whole unit if we had to do that). Grizzly was able to come out same day during the heat wave. Joseph (our Grizzly service guy) called me on his way, came and asked a couple questions and told us what the two possible issues were based off the info he had. He got right to work on the unit on our roof. Joseph said it seemed like the capacitor which is what we had assumed was the issue as well, and went to get the part from the shop. He came back with the part and had our ac blowing cold air again shortly after. Joseph even talked to us about our washable filter being too thick and possibly causing our machine to work too hard and gave us info on purchasing a better washable filter option. Overall, Joseph did his job fantastically. He walked us through the process and was professional and extremely friendly. Working with Grizzly was actually about $90 cheaper than if we would have replaced the same part with the other company. Luckily for us, a terrible experience with one company made us reach out to Grizzly and we ended up with the best value and experience fixing our ac on a hot day. Would highly recommend this company and plan on continuing with Grizzly for future services. But biggest shout out to Joseph!!

We have a heatwave this week and I know they're busy, but they were able to send someone straight…read moreaway. Shout out to their salesman Steve for making the arrangements, Trey for being quick, courteous, and competent, and to Dana for getting me on the books even earlier than originally agreed. I also really appreciate that before the appointment, they texted the name and pic of who to expect. Little details like that go a long way for me. I think the price was very reasonable to replace my capacitor and service the unit, especially since they got here on a Monday morning at 9:30 am during a muggy heatwave. I would have paid anything. Thanks!

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Seems I never have a heating or A/C issue until the weather gets extreme. I feel confident…read morerecommending this business, the excellent service doesn't stop at installation but follows through the years! Rachel and her crew are great- they are knowledgeable and arrive to my home prepared to fix the problem! The service contract is an excellent value, you save money when parts are needed. On top of the money saved, your unit is throughly checked & can prepare you for future issues. Thanks again Rachel Chavez and your crew at Chavez Heating and air.

AMAZING!!!!!!! I…read morewill never use anyone else ever! The technicians arrived pretty early. He asked what the problem was, and after I explained it, he knew right away what to do. He grabbed the part out of his vehicle, did some testing, and confirmed that he was right. The 2 techs proceeded to clean and fix my 26 year old unit. Never once did they try to up sell me with a new unit or tell me it can't be fixed like other companies. It all took about an hour, and they were done. The price was reasonable, and the techs were extremely friendly. This is my company for life. If you don't use them, you're missing out!!!!