Joseph P. did a great job on my broken blower and other work. He was very thorough, professional…read moreand resolved the issues. I have my air conditioning back! ellen

BEWARE OF THIS COMPANY. We hired them for parts they stated were ALL under warranty. They charged…read moreus separately for labor. Told us that to order the parts we would have to prepay $2.5k that would be refunded once they submitted them under the warranty. They then refunded a measly $600 and ceased all communication when we followed up 100x about the remainder of the balance. We are disputing the charges and they're now completely lying to our credit card company about everything they told us. They refused to put anything in writing because this is clearly their scheme. Do not do business with this company. We are now having to file in small claims and BBB.

Heater was not working in the AM, call to Dean's and Daniel was at the house by 130, same day…read moreservice! Daniel provided excellent communication and information regarding the problem. He was very polite and answered all my questions. Nicole was also extremely helpful and paying the bill through Venmo was so easy. Highly recommend, will definitely use when my old cantankerous furnace finally goes. Thank you all for high quality service, not something easy to find these days!!

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!

Long lane is the vendor that my home warranty company (AHS) assigned for three separate appliance…read morerelated issues. 1st encounter: removed old range hood unit. installed new range hood unit. 2nd encounter: removed old washer (stacked unit) and installed new washer. Honestly, I have no complaints about Long Lane for both encounters. If anything, I truly appreciate all of their help and professionalism. Denise - I spoke with her numerous times, mainly for scheduling purposes and she was always so sweet, thorough and always tried to be so accommodating (contingent technician availability, which is expected). I've had to schedule numerous times for a technician to come out (and they did) but not due to any errors from Long Lane but due to the incompetent folks I've had to deal with from AHS pertaining to my range hood unit. Bill (team lead/crew lead?) - He is amazing and so professional. He was the first tech to ever come out to my home from Long Lane. When I opened the door to let him inside, he immediately put on shoe covers before entering (without me even asking, which I truly appreciated). He had to come out to my home several times (again all due to AHS - they didn't include a motor for my new unit and just sent me the she'll, and other issues) and when he came out to install the new unit with another tech (2 man job) they both worked so hard (6+ hours) to make sure that the new unit was installed properly (GE monogram). The even tried to clean up the debri, took the old unit, and took all the trash too. Bill was so great, I even put in a new service request for (fridge, washer, oven) and asked AHS to see if they could assign Long Lane as the vendor again. Luckily, while Bill was here installing the new range hood, he also dealt with the new service request as well, which led to needing a new washer. Last week, the new washer was delivered. I contacted AHS requesting a vendor to install the new washer, haul away the old washer. I think within a few hours of getting a text from AHS that a vendor was assigned (and before I even saw the text), Denise had already called to set up the installation appointment. We initially set up an appointment for this Monday but then another gentleman called me over the weekend to reschedule to Wednesday due to the blizzard that was coming Sun-Mon. However, Denise called me I think yesterday to see if I would like a tech to come out even earlier but in speaking with her, we were unable to push it up because this was also a 2 man job as the 400 lb washer was delivered to the first floor and would need to be carried to the 2nd floor (also very kind and thoughtful of her to do this). Today, John and Bill came out to install the new washer. They carried this new washer to the 2nd floor, uninstalled my stacked dryer, removed the old washer, installed the new washer, and stacked my old dryer back on top of the new washer. I found out again...that AHS of course did not provide the correct information and told me that a certain stacking unit would be compatible with my old dryer + new washer, and it wasn't. However, John was very clear with explaining the issue, what he could and couldn't do and what he could try (with our consent of course) if we wanted to proceed. End result, John and Bill found a viable workaround and I am a happy customer. Washer has been installed and working as expected. Shoutout to John as well for his kindness and professionalism. Thanks Long Lane, but special thanks to Denise, Bill, other tech who came out for the range hood unit installation (sorry forgot your name) and John!

Although our previous service experiences with Long Lane were ok, over the past 4 years, they have…read moreprogressively declined. We were forced to purchase a Kitchen-Aid dishwasher from them over the pandemic (other brands were not available), and the dishwasher was clearly a lemon. They didn't install it properly, which they refused to acknowledge, however if it was installed properly, the top rack would not continuously slide in and out of place, the rubber gasket would not pop out continuously, and the dishwasher would not be moldy despite us rinsing the dishes before we put them in and cleaning the filters weekly. I don't think they ever installed it correctly. We have had them out to fix this dishwasher 3 times; each time to have a variety of vaguely condescending technicians explain to us that we weren't cleaning the appliance properly (I beg to differ), that it was our fault the gasket popped out and charge us over $200 a time. Their phone operators are also fairly rude - they act shocked that we need a better time window than 8 to 5 or that both of us work outside the home, so we need a more precise time to be available. We have since purchased a new Bosch dishwasher from a different company, and we will not be using Long Lane again.

Terrible service !!! The owner Steve Pepe is very personable only when he's selling the HVAC units…read moreafterward (within a couple of months) when he's needed to repair the equipment due to the faulty installation work he becomes angry, doesn't show up or return calls. If you dare to use this man make sure you deal with another company that knows what they're doing for any repairs to the equipment. I wouldn't use this man for any HVAC work, his work ethics are awful. A man is only as good as his word, his word is absolutely no good when he says he'll be there and never shows up.

From the owner: In business since 2003, CCP Services LLC is a professional quality HVAC contractor specializing in…read morecommercial air conditioning, heating, light residential, light industrial, duct work, installation and repair. A large part of our success has been due to a reputation of professionalism, and honesty and skill in this field. For more information, call us today.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

We are relatively new to using Dormann's Heating & Cooling. We switched to them after using another…read morecompany for many years that suddenly was treating us like strangers. We now use both Dormann's HVAC and Plumbing service, we feel good about using local family owned businesses. So far all our experiences with Dormann's Heating & Cooling. All work has been done professionally and well. They set us up with a Mitsubishi split system heating/cooling system for an un-airconditioned upstairs bedroom. They also fixed something the previous company should never have left be the way it was. We are very happy with our switch!

Mr. Dormann and his staff provided amazing service from the moment I contacted them for a…read moreconsultation and estimate. Mr. Dormann arrived and took time to evaluate my home to assure that I would have a system that matched my needs perfectly. From the moment I made a decision to purchase the team was prompt and professional. They were efficient and took care to assure my home was protected and clean. Now months later they have already come to inspect and service my system after I called them with a question. I am completely satisfied with the performance and quality of the HVAC system and feel confident that the Dormann team backs up their work and products. I highly recommend this company.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

We had Ray come out again this year to service our old oil furnace heating system and once again…read moredid a great job. Was well worth the money. Fair and reasonable and did nice work.

From the owner: Weather you need a new system or just minor repairs or annual service. Ray’s AC service is company…read moreto call