Been a customer of John's for many years. Extremely reliable and his pricing is always fair…read more Late last night my elderly mother had an issue with her A.C., John contacted me to let me know that he received a call from her and a technician would be there by 10 am today! Technician arrived at 10 am and took care of the issue. Mom's house is nice and cool thanks to the dependability of J&J Mechanical!!

J&J is everything you're looking for when you need HVAC work done. Excellent, friendly and thorough…read morecommunication from the scheduler, Nicole. Our technician Eugene and the other young man he worked with on our job were on time, knowledgeable, polite, and respectful of our home. They even didn't mind my three crazy dogs. Furthermore, the owners Jen and John are a class act. They sent a delicious dessert sampler from Devour Desserts in Mantua as a thank you. We are bowled over by our entire experience with J&J and will be sticking with them for any HVAC needs in the future!

I am glad I went with Airflow! They were very responsive. I reached out to them at night, and they…read moreresponded immediately. That includes responses I saw when I awoke the next day. Additionally, the work was excellent and done right the first time. Anthony was the person who did the job. It was self-evident that he was thoughtful in his problem-solving and clear in his explanations. He was up-front and transparent with the work that he would need to do and the costs. In my case, I had planned to get a second opinion; however, I felt comfortable going with Airflow based on my interactions with Anthony and the Airflow team, and on their professionalism. This experience is one of those situations where, if someone I know, even a colleague at work, has an HVAC issue, I would feel comfortable recommending Airflow. They are fast, communicative, and clearly competent at what they do. I love it when I get to write positive reviews like this one, and they earned it.

I must say my experience with Airflow was great! From the first correspondence from Katie who made…read moresure to have someone come out to my home in good amount of time to fix my heater. She was very professional and kind. The HVAC technicians Anthony & another gentleman came to my home was quick, very professional and explained what went wrong and the problem with heater was fixed! I would not hesitate to use them again! Very good service and they value what they do!! Thanks again Airflow!!

Jim is diligent, exceptional work, always best work, thorough, with our heating and AC services…read moreinstalled new Trane system, so well done, thank you, Jim! Like a surgeon!

Joseph P. did a great job on my broken blower and other work. He was very thorough, professional…read moreand resolved the issues. I have my air conditioning back! ellen

BEWARE OF THIS COMPANY. We hired them for parts they stated were ALL under warranty. They charged…read moreus separately for labor. Told us that to order the parts we would have to prepay $2.5k that would be refunded once they submitted them under the warranty. They then refunded a measly $600 and ceased all communication when we followed up 100x about the remainder of the balance. We are disputing the charges and they're now completely lying to our credit card company about everything they told us. They refused to put anything in writing because this is clearly their scheme. Do not do business with this company. We are now having to file in small claims and BBB.

Had a crash of my old furnace and a Comfort Care maintenance contract with H&H. Brian had Basil at…read moremy place on a same day basis. Both are terrific. Decided to replace the unit which is going on 14 years and is prone to glitches. had a next morning assessment from Jerry Dale who was extraordinarily helpful and professional. Great company with super techs and staff all around. Highest appreciation

As an architect who designs advanced tech facilities, I'm well aware of how complex HVAC systems…read morecan get, especially those systems with newer tech. My own home system had issues that persisted for two long years and found H&H Heating & Air Conditioning for help. From the start, I was impressed by H&H's professional knowledge and experience. They are a preferred TRANE contractor, so I had high expectations. They systematically worked through every possible cause of the problem. Thanks to their thorough troubleshooting, I now have a fully functional system. Steve, in particular, stood out for his attention to detail and commitment to great customer service. He and his team were prompt, efficient, and made me feel confident in their ability to fix the root cause of the issue. If you want a reliable HVAC partner, I highly recommend H&H Heating & Air Conditioning.

Long lane is the vendor that my home warranty company (AHS) assigned for three separate appliance…read morerelated issues. 1st encounter: removed old range hood unit. installed new range hood unit. 2nd encounter: removed old washer (stacked unit) and installed new washer. Honestly, I have no complaints about Long Lane for both encounters. If anything, I truly appreciate all of their help and professionalism. Denise - I spoke with her numerous times, mainly for scheduling purposes and she was always so sweet, thorough and always tried to be so accommodating (contingent technician availability, which is expected). I've had to schedule numerous times for a technician to come out (and they did) but not due to any errors from Long Lane but due to the incompetent folks I've had to deal with from AHS pertaining to my range hood unit. Bill (team lead/crew lead?) - He is amazing and so professional. He was the first tech to ever come out to my home from Long Lane. When I opened the door to let him inside, he immediately put on shoe covers before entering (without me even asking, which I truly appreciated). He had to come out to my home several times (again all due to AHS - they didn't include a motor for my new unit and just sent me the she'll, and other issues) and when he came out to install the new unit with another tech (2 man job) they both worked so hard (6+ hours) to make sure that the new unit was installed properly (GE monogram). The even tried to clean up the debri, took the old unit, and took all the trash too. Bill was so great, I even put in a new service request for (fridge, washer, oven) and asked AHS to see if they could assign Long Lane as the vendor again. Luckily, while Bill was here installing the new range hood, he also dealt with the new service request as well, which led to needing a new washer. Last week, the new washer was delivered. I contacted AHS requesting a vendor to install the new washer, haul away the old washer. I think within a few hours of getting a text from AHS that a vendor was assigned (and before I even saw the text), Denise had already called to set up the installation appointment. We initially set up an appointment for this Monday but then another gentleman called me over the weekend to reschedule to Wednesday due to the blizzard that was coming Sun-Mon. However, Denise called me I think yesterday to see if I would like a tech to come out even earlier but in speaking with her, we were unable to push it up because this was also a 2 man job as the 400 lb washer was delivered to the first floor and would need to be carried to the 2nd floor (also very kind and thoughtful of her to do this). Today, John and Bill came out to install the new washer. They carried this new washer to the 2nd floor, uninstalled my stacked dryer, removed the old washer, installed the new washer, and stacked my old dryer back on top of the new washer. I found out again...that AHS of course did not provide the correct information and told me that a certain stacking unit would be compatible with my old dryer + new washer, and it wasn't. However, John was very clear with explaining the issue, what he could and couldn't do and what he could try (with our consent of course) if we wanted to proceed. End result, John and Bill found a viable workaround and I am a happy customer. Washer has been installed and working as expected. Shoutout to John as well for his kindness and professionalism. Thanks Long Lane, but special thanks to Denise, Bill, other tech who came out for the range hood unit installation (sorry forgot your name) and John!

Although our previous service experiences with Long Lane were ok, over the past 4 years, they have…read moreprogressively declined. We were forced to purchase a Kitchen-Aid dishwasher from them over the pandemic (other brands were not available), and the dishwasher was clearly a lemon. They didn't install it properly, which they refused to acknowledge, however if it was installed properly, the top rack would not continuously slide in and out of place, the rubber gasket would not pop out continuously, and the dishwasher would not be moldy despite us rinsing the dishes before we put them in and cleaning the filters weekly. I don't think they ever installed it correctly. We have had them out to fix this dishwasher 3 times; each time to have a variety of vaguely condescending technicians explain to us that we weren't cleaning the appliance properly (I beg to differ), that it was our fault the gasket popped out and charge us over $200 a time. Their phone operators are also fairly rude - they act shocked that we need a better time window than 8 to 5 or that both of us work outside the home, so we need a more precise time to be available. We have since purchased a new Bosch dishwasher from a different company, and we will not be using Long Lane again.

Home HVAC came to my home today to perform pre-winter service on my forced hot air propane heater…read moreand my Lennox heat pump. The technician (Zack) did an outstanding job in checking each individual piece of my HVAC system. He was both extremely thorough and courteous. He made a few recommendations on items I could take to make my system both longer-lasting and efficient. Thus adding value and longevity to my system without adding any additional cost. I would highly recommend this business without qualification.

They are very professional and did a great job fixing my furnace. The service I received was A++read more

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

3 pounds of refrigerant was added yesterday by this LAZY company who then charged me without…read moreoffering any explanation. It was like they didn't even TRY to find the leak.

Heater was not working in the AM, call to Dean's and Daniel was at the house by 130, same day…read moreservice! Daniel provided excellent communication and information regarding the problem. He was very polite and answered all my questions. Nicole was also extremely helpful and paying the bill through Venmo was so easy. Highly recommend, will definitely use when my old cantankerous furnace finally goes. Thank you all for high quality service, not something easy to find these days!!

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!