Long lane is the vendor that my home warranty company (AHS) assigned for three separate appliance…read morerelated issues. 1st encounter: removed old range hood unit. installed new range hood unit. 2nd encounter: removed old washer (stacked unit) and installed new washer. Honestly, I have no complaints about Long Lane for both encounters. If anything, I truly appreciate all of their help and professionalism. Denise - I spoke with her numerous times, mainly for scheduling purposes and she was always so sweet, thorough and always tried to be so accommodating (contingent technician availability, which is expected). I've had to schedule numerous times for a technician to come out (and they did) but not due to any errors from Long Lane but due to the incompetent folks I've had to deal with from AHS pertaining to my range hood unit. Bill (team lead/crew lead?) - He is amazing and so professional. He was the first tech to ever come out to my home from Long Lane. When I opened the door to let him inside, he immediately put on shoe covers before entering (without me even asking, which I truly appreciated). He had to come out to my home several times (again all due to AHS - they didn't include a motor for my new unit and just sent me the she'll, and other issues) and when he came out to install the new unit with another tech (2 man job) they both worked so hard (6+ hours) to make sure that the new unit was installed properly (GE monogram). The even tried to clean up the debri, took the old unit, and took all the trash too. Bill was so great, I even put in a new service request for (fridge, washer, oven) and asked AHS to see if they could assign Long Lane as the vendor again. Luckily, while Bill was here installing the new range hood, he also dealt with the new service request as well, which led to needing a new washer. Last week, the new washer was delivered. I contacted AHS requesting a vendor to install the new washer, haul away the old washer. I think within a few hours of getting a text from AHS that a vendor was assigned (and before I even saw the text), Denise had already called to set up the installation appointment. We initially set up an appointment for this Monday but then another gentleman called me over the weekend to reschedule to Wednesday due to the blizzard that was coming Sun-Mon. However, Denise called me I think yesterday to see if I would like a tech to come out even earlier but in speaking with her, we were unable to push it up because this was also a 2 man job as the 400 lb washer was delivered to the first floor and would need to be carried to the 2nd floor (also very kind and thoughtful of her to do this). Today, John and Bill came out to install the new washer. They carried this new washer to the 2nd floor, uninstalled my stacked dryer, removed the old washer, installed the new washer, and stacked my old dryer back on top of the new washer. I found out again...that AHS of course did not provide the correct information and told me that a certain stacking unit would be compatible with my old dryer + new washer, and it wasn't. However, John was very clear with explaining the issue, what he could and couldn't do and what he could try (with our consent of course) if we wanted to proceed. End result, John and Bill found a viable workaround and I am a happy customer. Washer has been installed and working as expected. Shoutout to John as well for his kindness and professionalism. Thanks Long Lane, but special thanks to Denise, Bill, other tech who came out for the range hood unit installation (sorry forgot your name) and John!

Long Lane is the BEST! Whenever you need their help, they don't make you wait to days. The are…read morealways available. Bill, the owner, is extremely helpful with your needs. I highly recommend them. Wendy

Been a customer of John's for many years. Extremely reliable and his pricing is always fair…read more Late last night my elderly mother had an issue with her A.C., John contacted me to let me know that he received a call from her and a technician would be there by 10 am today! Technician arrived at 10 am and took care of the issue. Mom's house is nice and cool thanks to the dependability of J&J Mechanical!!

J&J is everything you're looking for when you need HVAC work done. Excellent, friendly and thorough…read morecommunication from the scheduler, Nicole. Our technician Eugene and the other young man he worked with on our job were on time, knowledgeable, polite, and respectful of our home. They even didn't mind my three crazy dogs. Furthermore, the owners Jen and John are a class act. They sent a delicious dessert sampler from Devour Desserts in Mantua as a thank you. We are bowled over by our entire experience with J&J and will be sticking with them for any HVAC needs in the future!

Our air conditioner stopped overnight in a Friday right before a very bad heat wave. Airflow…read moreresponded super quick and we're at my house within a couple hours of contacting me. They fixed our problem super quick by jumping the condenser but told us that that it was a temporary fix and they didn't know how long it would last. I asked for a quote for a completely new condenser unit. After some research their price seemed very fair. They responded quickly and were out installing by Monday or Tuesday. Installation, including moving the condenser further away from the house's gas line took less than a day. They even came back later to change out the thermostat to a more modern one. We were trying to get a smart thermostat but we didn't have the C wire which the thermostat needs for constant power. They tried more than one solution and were there for hours. Unfortunately they couldn't make it work. But I was happy with the effort and it showed they cared about the service they were providing.

I am glad I went with Airflow! They were very responsive. I reached out to them at night, and they…read moreresponded immediately. That includes responses I saw when I awoke the next day. Additionally, the work was excellent and done right the first time. Anthony was the person who did the job. It was self-evident that he was thoughtful in his problem-solving and clear in his explanations. He was up-front and transparent with the work that he would need to do and the costs. In my case, I had planned to get a second opinion; however, I felt comfortable going with Airflow based on my interactions with Anthony and the Airflow team, and on their professionalism. This experience is one of those situations where, if someone I know, even a colleague at work, has an HVAC issue, I would feel comfortable recommending Airflow. They are fast, communicative, and clearly competent at what they do. I love it when I get to write positive reviews like this one, and they earned it.

Great service, but negotiate first,…read more Quoted $10k for a new 2.5 ton Lennox central air AC unit for my house, $18k with a boiler. We said we wanted to get another quote, and the technician immediately dropped the price to $7,000. I appreciated the price reduction but it would have been nice to be quoted fairly from the start. They did the install in one day and everything is working so far, and it included a 5 year labor warranty so I will say happy customer. Just negotiate

Harris plumbing and air conditioning was terrible.they sent a technician to come out and service my…read moreunit.The technician stated the system is old he would try to repair it.when he was done he asked if I want a complete clean up for $1800 or do I want the service to get it up and running $550. He put in his notes I would be needing a new system.he gave me a quote..21k.he did get the system running.two weeks later the system shuts down.they said they would send another technician out..I waited all day nobody showed up.the following day another technician came out read the last technician notes. The new guy said he would try to fix it. He was unable to fix it ..he told me it was dead.I needed a new system.again they quoted me 21k.it seemed the technician didn't have a clue. I called another A/C guy who was highly recommended.he went into the attic and fixed the mess that Harris caused...my system is up and running good thing I got a second opinion.saved me 21k.Harris was informed about the situation and they have not resolved the issue.

Daniel arrived after only two hours from our initial call for service. He was efficient and gave us…read moreoptions on what we can do to fix the issue. He is coming back in two days to put more Freon into the system. I recommend Deans Service for their efficient, competent and friendly service.

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!

Jim is diligent, exceptional work, always best work, thorough, with our heating and AC services…read moreinstalled new Trane system, so well done, thank you, Jim! Like a surgeon!

Terrible service !!! The owner Steve Pepe is very personable only when he's selling the HVAC units…read moreafterward (within a couple of months) when he's needed to repair the equipment due to the faulty installation work he becomes angry, doesn't show up or return calls. If you dare to use this man make sure you deal with another company that knows what they're doing for any repairs to the equipment. I wouldn't use this man for any HVAC work, his work ethics are awful. A man is only as good as his word, his word is absolutely no good when he says he'll be there and never shows up.

From the owner: In business since 2003, CCP Services LLC is a professional quality HVAC contractor specializing in…read morecommercial air conditioning, heating, light residential, light industrial, duct work, installation and repair. A large part of our success has been due to a reputation of professionalism, and honesty and skill in this field. For more information, call us today.

We are relatively new to using Dormann's Heating & Cooling. We switched to them after using another…read morecompany for many years that suddenly was treating us like strangers. We now use both Dormann's HVAC and Plumbing service, we feel good about using local family owned businesses. So far all our experiences with Dormann's Heating & Cooling. All work has been done professionally and well. They set us up with a Mitsubishi split system heating/cooling system for an un-airconditioned upstairs bedroom. They also fixed something the previous company should never have left be the way it was. We are very happy with our switch!

Mr. Dormann and his staff provided amazing service from the moment I contacted them for a…read moreconsultation and estimate. Mr. Dormann arrived and took time to evaluate my home to assure that I would have a system that matched my needs perfectly. From the moment I made a decision to purchase the team was prompt and professional. They were efficient and took care to assure my home was protected and clean. Now months later they have already come to inspect and service my system after I called them with a question. I am completely satisfied with the performance and quality of the HVAC system and feel confident that the Dormann team backs up their work and products. I highly recommend this company.

Manny and his team were very responsive and worked quickly and effectively to fix my broken pipe…read moreissue. They fixed and replaced the pipe that had caused my basement to flood. Trust worthy and reliable contractors are often difficult to find. So I truly appreciate Manny and his team. They also didn't price gauge me. I will definitely be using DrainPro Solutions for all of my plumbing needs moving forward.

Excellent service from start to finish! My water heater failed the night before I called. I…read morecontacted Drainpro first thing the next morning and spoke with Manny. Even though he had a full schedule, he offered to come by after 5:00 PM and asked me to send photos of the issue. Shortly after, he called back and said he was nearby and wanted to stop by to assess the problem in person before his next job. He quickly evaluated the situation, sent a quote shortly after, and returned exactly at 5:00 PM as promised. Manny and his partner were professional, efficient, and very respectful of my home. The installation was clean, organized, and done with great attention to detail. What really stood out was that Manny followed up the next day to make sure everything was working properly. Outstanding professionalism and customer service. I highly recommend Drainpro Solutions!