I am beyond furious with Julian and J&G Tile and Baths after hiring them for a simple shower remodel--it's been a complete disaster! They ignored the contract entirely, skipping vital steps like setting the shower pan in mortar, leaving me with a crooked, flimsy base that flexes under my feet (see photo). Julian canceled on me FIVE TIMES in two weeks which caused me to cancel and reschedule incoming sheetrock and painting contractors. The shower head? Installed at a ridiculous 5 feet--like that's remotely usable. They even had the nerve to lie about shimming the base properly. Now I'm stuck paying another contractor to rip out their garbage work and start from scratch. Thousands of dollars added to the project and weeks lost in time. This company is a total sham--unreliable, incompetent, and a waste of money. The picture speaks for itself, just look at the huge gap under the shower pan that Julian thought was acceptable. Stay far away!
Update: Had to have a contractor remove the shower installed by J & G Tile and found a complete lack of skill, knowledge and integrity. The following was noted on demolition:
1. Shower pan was not shimmed, set in mortar to level and sealed around the edges.
2. Plumbers putty was not used to seal the drain into the shower pan.
3. Shower head was not secured to the wall and moved around freely.
4. Silicon sealant was not applied under the wall when setting the walls.
5. Use of proper adhesive was not used to secure walls.
This is the most upsetting as there was literally six small drops of caulking and a splash of silicon on the back. When the wall was removed it was pulled away by just using hand leverage. Someone could have been injured or killed had the wall come lose with it weighing several hundred pounds. read more