I ordered 12 pounds of large shrimp (cleaned and deveined) for Thanksgiving to make gumbo. I prepared the gumbo with everything but the shrimp. After the broth had simmered for a couple of hours, I dropped the shrimp in and they curled and turned pinkish as they normally do. The shrimp were put in the broth directly from my refrigerator. They had been picked up from J & B's about 3 hours earlier and had gone into my refrigerator when i got home. After 15 minutes of simmering, I took out one to taste. It was mushy, almost a "powdery" mush. I have never experienced that in 40 years of making gumbo and other shrimp dishes. I tried a couple more, the texture was the same, just gross! There is no way I would eat that gumbo and would never serve it to anyone else. I called the shop to talk with someone to see what the problem could be. The man who answered the phone (not the owner) was nice and said he would talk with the owner to see what could be wrong and would call me back. I had the feeling he had dealt with this before. He did call me back and told me the owner said I had undercooked the shrimp! I told him that was not possible. He said the owner said to bring the shrimp in. I had someone help me strain the gumbo and we extracted every shrimp from it (all 12 pounds) and put them in a bowl. I took the bowl of shrimp to J & B's. They seemed surprised that i went to the trouble of bringing them back. The owner looked at them and told me that I had undercooked them. You can see in previous reviews that he had used that excuse before. He was argumentative and pointed to a sign that said no refunds could be given on cooked food. I told him the man I had talked with on the phone told me that he, the owner, said to bring them in. I had no idea they were bad until they cooked! I think they didn't expect me to bring them in. I didn't ask for a refund and the owner never offered a refund or replacement. I did not want to argue with him so I asked him to just throw the shrimp away and give me my container back. I have researched the issue to see what causes mushy shrimp and eveything I read supports improper handling of the shrimp as the cause, NOT UNDERCOOKING! A prior review points that out as well. I have bought seafood from this shop for several years and this was my first bad experience and will be my last! I lost close to $100 on the shrimp and almost that much on the other ingredients in the gumbo. read more