They were able to get me scheduled quickly after seeing my question online. Kind service with clear…read moreexplanation of what the issues were and what was immediate and what could wait. I appreciated the honesty and it is evident that customer service is valued. I will come back to this shop.

I can't say enough good things about JDs. This is the type of place I wish we had in our home town…read more We can enjoy our weekend after he helped us when no one else could. Please consider him your first choice when you need a repair because you will be 100% satisfied.

This is the place you should choose. Was passing through on vacation and had a needed repair…read morecompleted. Top value for the price and very experienced mechanics that know their trade inside and out. Thank you gentlemen! You got me on my way in a time of great need.

I went once for an inspection, which was quick and the second time to get my window motor replaced…read more Such a friendly staff, and the service was done very quickly. Jimmy is so personable and professional.

I think they provide a great service at great prices, they are friendly laid back people who get…read morethe job done quickly and efficientl, and if they can't they'll let you know.

I took my car here after it was making a noise. They replaced my pulleys and serpentine belt. The…read morecar was still making the noise and a couple days later it wouldnt start. It ended up the alternator was bad. We took it back to this shop and had it replaced. Went to pick it up and my car wouldn't start. We had to jump it off In the parking lot. I then replaced the battery. Not even 6 month later my alternator went out on my way to vacation. I was 5 hours away and had to stop and replace it. I called Marks when I got home and was told it was under warranty but they had to have the original one back. I explained to her I had to give it to the part store so avoid a fee. she told me without the original alternator they would not warranty it out, or refund me the cost of the new alternator. Do not waste your time with this business. They will not stand behind their work or the parts they replace. You want a good mechanic go see Chris at Blue Ridge Tire and Break at 336-846-8473.

Always able to get us in and get the work done in a timely manner. And at a reasonable price.read more

these people are a piece of shit I advise you not to park anywhere in Boone nc that don't say free…read moreparking in or public parking was not even in the restaurant three minutes the guy pulled up and just took my car charge me outrageous prices just to drop it just to drop . to the girl that was working inside saloon that said that's her company you're a piece of shit too

Dropped in with a low tire. They worked me in immediately and the wait was minimal. Will use them…read moreagain

First of all I "told them" every way my transmission had misbehaved in the last 90dys, thinking I…read morewas helping them to identify my problem. The owner was friendly as we spoke, and said they had a diagnostic check that cost $150.00 that should show what was wrong ! Having worried over this for many weeks, and because he made this diagnostic check sound "so impressive," I came back the next day to have the test done. The guy who test drove my car with a laptop hooked to my data port was gone maybe 15 mins, parked my car "around back" and it sat without anybody touching it, while he worked on a truck inside the open garage door. When the owner returned from a doctor's app, ( I had asked where he was so I could inquire about nobody doing anything to my car for 30 mins or so ) I went up & spoke with him, saying I was unhappy with the $150 charge as so little had been done ( 15min test drive with a laptop attached ) but he was unsympathetic, saying the laptop program cost $15,000 & the othr Mgr. said their labor rate was $100 an hour. I was unimpressed as the fellow who did the 15min test drive put on his printout the very symptoms I'd told them were occurring before the test was done. Their diagnosis was that "I needed a NEW TRANSMISSION" costing over $6000.00 ??? when my Autozone report I showed them said I had two failing solenoids.

RUN AS FAST AS YOU CAN from this establishment. Out of the year and half I owned my 76 f350 they…read morehad it for almost 14 months. Was told it was originally going to take a few months which dragged out to over a year. Finally got the truck back and first trip I make it breaks down and has to go back to their shop as its "supposedly under a 1 year warranty". They then had the truck for months to make some simple changes and fix the issue. Get the truck again to make one trip and here its sat dead in my driveway for over a month waiting for them to fix the truck. Wont pick up the phone, wont text back, cant get an answer and so my only solution at this time is to file a claim in small claims court and proceed that way as they can force action to be taken. Completely unprofessional, cannot manage a schedule or project to completion, lack of response etc. speaks volumes as to their lack of care or concern. RUNNNNNNNNNNNNNNNNNNNNNNN I spent almost 10K on labor and parts to have a non-working vehicle through this establishment.SCAM

From the owner: We are a family owned automotive repair shop. read more

I called Mators Towing Service after getting a U-Haul stuck on a gravel road. The lady that took my…read moreinitial call was very pleasant and helpful. After briefly explaining my situation I then sent a few pictures to her. Within 20 minutes two wreckers were on site and evaluating the situation. The guys were top notch pro's! It was raining and muddy yet they worked very hard at getting the U-Haul free from the bind it was in. The level of experience Mator showed could only have come with years of on the job work. I highly recommend Mators Towing to anyone that ever gets there vehicle stuck or in a bind.

We called at 10:00 am on Sunday. Wanda took our call and was wonderfully helpful and talked through…read moreseveral ideas. She wound up driving out to us herself with a tire to replace our flat. When it didn't work, she took more time to drive my husband to her shop to get another tire to fit our car. Not only did she take time out of her day, she took way more time than expected to try to help us out of a tough situation. Wanda stayed with us until her tow truck arrived and then stayed until we were able to get an Uber back home. Above and beyond doesn't explain this service adequately. Anyone who will take hours of their day to make sure you are taken care of deserves so much more than just 5 stars. Thank you so much for taking the time to be a blessing in our time of need. Highly recommend these folks!