Took 5 minutes to be seated, silver ware was filthy, and the server was so mean and nasty. The server who brought the tartar sauce had herpes and said there was no tartar sauce (there was). Avoid at all costs, never again!!!! read more

The service was terrible. Making a woman vacate her table 10 minutes after she had arrived and sat because two other people came is disrespectful. Server then threw out her drink and told her she would no longer be serving her when the lady said that she didn't want to get up from her table. Will never go here again, managers and servers don't care about patrons or service. read more

Great service , the bartenders were very nice. The drinks were good. The whole ambiance was great. read more

J. Alexander's - Deviled eggs were so tasty - New American Near Me - West Bloomfield, Michigan

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My friends surprised me for my birthday. Service was great. Food fabulous. But unfortunately I couldn't enjoy any of it because it was sweltering as their air conditioning did not work at all. All I can focus on from my experience is that a lot of money was spent to be hot, uncomfortable and sweaty. To add insult to injury, we were informed that they have been out air for a couple of days. Management should be ashamed for not advising prior to seating and for the length of time they have been without air read more

Way too noisy! Cannot have any type of conversation. Hard to hear the server. No dress code- people come in dressed in their finest pajamas and well worn sweat suits. My medium steak was cooked all the way through. Not very busy and it's not hard to guess why. Taking this one off the list. read more

Food is always very good. This restaurant has been a favorite of our family for over 20 years. For the first time we were displeased with the service. Our waitress had friends in the booth across from our table and she kept going to her friends and sitting down. I had to ask another server to take our order as we had been waiting for over 10 minutes. It was ridiculous. A manager should have spotted this and addressed it. Very disappointed. read more

I never have any complaints with this restaurant. Great service and even better-- great food! Don't feel like waiting for table or skipped making a reservation? The bar is open seating and I was highly satisfied with how attentive the servers were. Appetizers came out super fast and the bartenders were not stingy on the drinks! Caesar salad--9/10 Calamari--8/10 Spinach queso --10/10 Salmon--10/10 (my FAVORITE) read more

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My second visit to this restaurant with my colleagues. Love the atmosphere and every bite of my order of rotisserie chicken was delicious . Also loved the carrot cake read more

J. Alexander's - Rotisserie chicken - New American Near Me - West Bloomfield, Michigan

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This place always leaves your tummy full and happy. The salmon is delicious as well as the sauce that comes with it. The mac & cheese is some of the best I have ever had, I would eat an entire batch of it if I could. The lemon drop martini was super refreshing and came with 2 drinks for the price of 1. read more

J. Alexander's - Grilled Salmon*, Not Your Ordinary Mac & Cheese - New American Near Me - West Bloomfield, Michigan

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Service was great. The hostess got us seated quicker than she originally thought. The waitress was kind and welcoming. The food was very very average. I got the chicken sandwich which had such a strong char / grilled flavor to it... it's all you could taste. Almost like eating charcoals if that makes sense. The Mac n chz was very bland. Overall not a fan and will not be back. read more

J. Alexander's - Mac n chz - New American Near Me - West Bloomfield, Michigan

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I had to send my steak back because it wasn't medium, they cooked it well done. Plus my macaroni and cheese was burnt so I sent that back as well. Once they cooked me and new steak, the steak was ok but the mac n cheese was still burnt. At this point, I asked the server for another macaroni & cheese to go. Which that Mac n cheese was a little better than the previous two. I should have brought this up to a manager, but didn't since I was dining with a large party. Hopefully the next time I go, the food will be better. The service was great though, I think her name was Mia. The West Bloomfield location. read more

J. Alexander's - Steak Maui and macaroni & cheese - New American Near Me - West Bloomfield, Michigan

Apparently "a pleasant dining experience, is NOT on the menu at J. Alexanders." I visited the location in West Bloomfield Michigan (an affluent area) with my 89-year-old grandmother for my birthday. Two booths down, there was a family with a crying 12-18-month-old. As a parent, I completely understand childhood, but allowing a baby to continue to cry while other people are trying to enjoy their dinner is deplorable. I gave it some time to allow the family to calm their child down, but they just ignored her crying. It was a start-and-stop the whole time. When I brought it up with one of the servers walking by, her response was, "wha'chya want me do about it." If the server felt that comfortable talking to a guest like that, clearly the manager allows this type of behavior and won't do anything either. Maybe if the restaurant had a dress code policy that didn't serve people wearing sweatshorts, sandals, and baseball caps, this could have been avoided. As for my actual dinner, I'm STILL waiting for my calamari appetizer. The main dishes were delivered and the server came by twice to check up on us and did not even realize that we never got our calamari. In the end when the check arrived (it wasn't on the bill), I pointed it out to her, and the server was shocked. If she was so certain that she put the order in, she should have seen that we never got the order. Clearly, J. Alexanders doesn't care about a pleasant dining experience. I assumed J. Alexanders tried to brand themselves as an upscale restaurant, being in West Bloomfield of all places, but that failed miserably! The only difference between J. Alexanders and all the other "nice" restaurants in the ghetto is that the ones in Detroit charge a cover and have automatic gratuity because they know they won't provide good service and no one tips either. This was the ultimate Boughetto experience! read more

J. Alexander's - New American Near Me - West Bloomfield, Michigan

I absolutely love Jay Alexander's in order a lot of food from them, but when you order through the Yelp app, they charge much higher prices than they do if you go directly to the store or on their app read more

Ambiance and service leave a lot to be desired, but the smoked salmon dip (w/ tortilla chips) is my favorite. I come here every time I'm in town to get it. read more

Been going to J's for over a decade now. Extremely consistently good food, with extremely consistently good service. Everything on the menu is a good choice. They surprisingly have some of the best crispy chicken I've ever had, definitely something to try. It's also always clean, classy, and tastefully decorated. They are the only restaurant that doesn't blaire loud pop songs too, they keep it classical, which is perfect for the atmosphere. If you haven't tried J's, you've got to. It will always remain an essential restaurant in my Michigan restaurant list. read more

racist restaurant tried to make a black women give up her seat for two white men. she. she refused she was refused service, forced to pay for drinks they poured down the drain, and kicked out. read more

This particular J Alexander location is my favorite to dine into. My husband decided to surprise me with a carry out for a early birthday dinner in. The was the worst meal I ever received. The prime rib was terrible, the baked potato was hard as a rock and broccoli wasn't even steamed. I tried to think that maybe they didn't steam the broccoli since it was a carry out but that still made no sense to me. I typically don't do carry outs from restaurants for this very reason. The service seems to always be less than perfect. I didn't want to complain to my husband because he was trying to do a nice gesture. However this food made me want to never return. read more

J. Alexander's - Prime rib, baked potato and broccolini. - New American Near Me - West Bloomfield, Michigan

The burger had too much mayo on it and the fries were so small skinny and the food took to long From Nathanial B read more

I have dined it this facility many times over the years. I must say that the dining experience has consistently declined. The server seemed overworked, not exactly happy to be there. She did her best to be pleasant, but it was very obvious. She preferred to be elsewhere. The staff does not smile. My best friend and I had an experience that was average, but the price definitely was not. We could and should have dined elsewhere for a comparable price and received a better overall experience. read more

Sunday I decided that I missed the Steak Maui so I treated myself out to dinner. I always get a Alex salad.. it's so good . No complaints My steak Maui left entirely too much to desire. This was my second time at this location and yeah I'm not sure why but my steak wasn't cooked medium as requested. It was bland. Worst J experience read more

This chain as a whole isn't one of my favorites. It's like a fancier American chain to be honest. I used to think it was fancy until I ate here way too many times and had far too many average meals here. The food is always average to me. I will say it's family friendly and tends to be well like by kids at least. I have been several times with a friend and his kids. They think this place is good, so at least it's kid approved. read more

They have the BEST lemon drops, that's the only drink I get when I go there. For food, I always get the salmon, broccoli, and mash. It was delicious! And they have the best chicken tenders EVER! J Alexanders has definitely become one of my hangout spots! read more

J. Alexander's - New American Near Me - West Bloomfield, Michigan

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Had not been here since 2011, this was my daughters treat so why not enjoy an old time favorite...it appears the Mac n cheese may have changed a little but still pretty good, the chicken was indeed crispy, tbh it wasn't the dish I was expecting, I ate a few bites and boxed the rest. My daughter enjoyed her chicken sandwich which she stated was very flavorful and filling. read more

J. Alexander's - Not Your Ordinary Mac & Cheese Chicken Sandwich - New American Near Me - West Bloomfield, Michigan

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The food was absolutely awesome and the presentation was great. First time there.and I hope to return soon... read more

J. Alexander's - Carolina's crab cakes - New American Near Me - West Bloomfield, Michigan

I gave this one star because the food is good, if you actually get it. My husband ordered carry out and the server went back to get his food, twice! She was supposed to get his soup and she never did! This is by far the worst of their restaurants! (14 Mile Road and Orchard Lake Road in West Bloomfield). I will not return here. read more

Service was ok Service was ok Restaurant very very loud Not planning on revisiting again. read more

The prime rib was delicious. The service from Aundreya was outstanding! She is going to go places! read more

J. Alexander's - Prime rib & shoestring fries - New American Near Me - West Bloomfield, Michigan

Seated and have to give up table is horrible. This is not what most restaurants agree with.

I always enjoy coming here when I'm in Detroit. It's great American comfort food. The last time I came here back in 2019 I was eating meat and got a turkey burger and the key lime pie and it was slamming!! So recently in June and July I was in town and came back and it's still on point! I'm a vegetarian now and I always give veggie burgers a chance. The waiter told me it was made from beets and other veggies but you didn't taste it. He was right! It was a win!! It had the chargrilled taste a real burger had and it was super delicious!! I also got the carrot cake which was okay and the Mac n cheese I'd say was not all that great. It's not the southern Mac n cheese that your momma or grandma would make but it's all in what you like. Overall this place is definitely a great place to eat! read more

J. Alexander's - Veggie Burger with fries - New American Near Me - West Bloomfield, Michigan

Bryan was our server. He was professional and kept our used dishes picked up (so many restaurants don't do that). He was most attentive. He is an asset to the restaurant. Our dinner was amazing and Bryan made it so. I had the salmon, my favorite and aaron had the cajun trout. It was the best!! We will be back soon! read more

My boyfriend and I just had our late lunch at this location and we had a very pleasant experience. Our server, Mila, was very friendly, attentive and great overall. The food was pretty good too. Thank you Mila, for your great service read more

I'm a frequent J's customer and love it! It's a perfect place with the kids, a date, or with a group of friends. The staff has always been friendly. My usual order is the grilled chicken salad, chips and spinach con queso, calamari, and the pasta soup. My kids love the Chicken fingers and fries! We've tried everything on the menu and it's consistently great. If you're in the mood for a dirty martini, they give you an extra shot on the side read more

J. Alexander's - Grilled Chicken Salad - New American Near Me - West Bloomfield, Michigan

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Thinking about this review since Feb 6th, nearly a week thinking about if I wanted to give J. Alexanders a 2 or 3. I finally settled on 2 and these are the reasons. I ordered a $34.00 ribeye that had so many pockets of fat, I was able to stockpile the fat on the side of my plate. It was almost half of one side of the steak. The steak was so much work just to chew it, I finally just gave up. I really, really wanted to finish it. One, it was my birthday, two I was with my husband that embarrasses quite easily. He didn't want me to complain and actually he had the filet and was happy. This is one reason I contemplated the 2 or 3, but that was not my experience, it was his. I asked the waiter for a recommendation, the smashed potato's or the baked potato. The waiter told me the crowd favorite was the smashed, apparently I don't fit in the with the crowd. They were smashed alright, but where was the depth? They were literally smashed potatoes. On the other hand, my husbands baked potato was good, but it was his and not mine. The service: when we first sat down and I mean before our bums hit the seat this waiter popped up and said "would you like to order "some appetizer", I don't recall what it was, but he didn't bother to explain or say anything before asking. It was just weird. Were we supposed to come in knowing that we wanted this appetizer? Like I said, when I said "um no" and very uncomfortable, he didn't catch I had no idea what he was talking about. Okay, so the rest of the service was sub-par, no bread, no real attention, just casual looks. I did ask for bread after being there for 20 minutes and they brought out some very unappealing medium texture cold bread. I guess I have a problem with an expensive restaraunt having such poor steak, poor bread, and poorly trained servers. This is not to say that I have never had a good meal here. There is a shrimp entree that I remember was quite tasty, and the ambiance, the bar and the location is all very nice. If you want to know, I did not get an adjustment for my steak. However, the waiter did ask if there was something else he could get me, like dessert, but I was just ready to leave. It was my birthday and this was my meal. Anyway, I clearly ate half of it, and I did confess that I tried, but I just could not get thru it. The waiter offered the best apology he could, it was a little condescending coming from someone half my age, but he said that ribeyes are typically fattier. This is true, but does that mean that it should be rubbery and chewy? Is there not a cooking technique that may be missing? I hear that it has more connective tissue and if you don't cook it at high enough temperatures, the result can be what I experienced. J. Alexander's I think you should step up and serve very good cuts of meat or reduce the price. Maybe that is fine for a $12.00 steak...no thanks, but it is not fair to charge those prices and offer this type of service or food. read more

Every aspect was absolutely wonderful. I had the mr jack chicken platter with fries and mac, I somehow ate the entire thing and I enjoyed every bite. read more

Sydney was the best waitress i could ever have she's so consistent and fast. Made sure our food was perfect. And had amazing customer service. read more

Food was very good. Didn't even get a picture of the entrees... However, they were out of a LOT of things, we still had to wait even though we had a reservation, & the service wasn't the best. Overall, I'd come back, but I definitely think it's a little overhyped read more

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Good menu selections and open, comfortable atmosphere in a convenient location. The Brasserie Steak and Fries were excellent. We got great service from "Lexington". read more

Food and drinks are always solid. I am a fan of the Alex Salad and Pear martini. The 248 is pretty tasty as well. I am torn on this place because of their history of treating minorities bad in the past. I had a very bad experience about 3 years ago. I don't go anywhere near as frequent anymore. However, I know that if judging on food and drinks alone then it is a solid choice. You can NOT go wrong on the martinis, steak maui, and cheeseburger. Enjoy! read more

J. Alexander's - Today's specials. Club going up on a Tuesday! - New American Near Me - West Bloomfield, Michigan

Ive never had a bad dish or experience at this location. The only thing that I do hate is having to wait to eat food. I strongly suggest reservations when they are available. On to the food! Prime rib, Awesome!!! Ribeye splendid!!! Roasted half chicken seasoned to perfection. Burgers are top shelf! If you're feeling like a kid the chicken tenders are great. I've also had several fish dishes that leave you wanting more. You really can't miss here, for dessert you absolutely MUST try the carrot cake! I promise you will not be disappointed. Returned to a old favorite for a night out with the family. They all went for burgers but I chose the prime rib!!! The burgers are good don't get me wrong, but the prime rib is AWESOME!!!!!' LoL!!!! read more

J. Alexander's - Slow Roasted Prime Rib - New American Near Me - West Bloomfield, Michigan

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Eh, this was my first time at J Alexander's and I think it'll be my last. It's a Sunday afternoon, I get it but SHEESH. My wait time to be seated wasn't bad at all and the hostess is great. We were sat down and a waitress explains this isn't her section but she's helping and would get our drinks. Unfortunately the only anejo is Avion, and they were missing a lot of juice so a lot of the other drinks couldn't be made. Drinks okay boom, I've never been anywhere where I actually finished the drink before I saw my waitress. She finally comes to the table and takes our order. I notice the table next to me gets there food, but i has been waiting a good while before my order was taken so I can't even imagine how long they were waiting to begin with. We stop the waitress to order more drinks. Hilarious because she then ask do we want to put our order in because we've been sitting so long with nothing. I look at her confused and before I can even say we already ordered, the calamari comes out. We've seen other tables get tired of waiting and leave. Baby it was HELL from there. The calamari was good and crunchy the sauce was salty as hell though. We waiting a bit more and have to ask about the food. It comes out and it's not cooked the way I requested at all. We wanted medium with a charred crust/charred outside. It was damn near rare and that marinade is disgusting. The other steak tasted better but it wasn't cooked right either- rare and no crust. Requested the broccoli to be double steamed so it would be soft and baby when I tell you it was hard as a Vlasic Pickle... Sent it back and the next steak that came out was said to be a ribeye but sure as shit looked like a New York strip. By that time i had to ask for the waitress because babygirl just didn't have It together. I think it was her 2nd week? Anywho, they had no more unmarinated steak so I ate nothing but calamari and was highly pissed being as though I didn't eat all day. The only compensation i was offered was free dessert. Nothing off the final bill, yeah Issa no for me. The ppl were nice though read more

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