My reservation was at 5pm under Ron Moseley, when I walked in the two hostesses were so nice and they were just smiling. I was like wow so the one young lady walked me to my table and I said to her wow nice smiles and she said you have a nice smile too, and I said thank you, so I'm thinking I hope my waitress is nice but what do you know as soon as the waitress came to the table she had a frown so I told her I'm still waiting on my guest that I would like two glasses of water and I want a pomegranate lemon drop with a half of sugar rim, so She said you want the other half with salt and I said oh no you don't put salt on a lemon drop so she twisted her lip and frowned and I said dang are you mad at something? She said no I'm just tired. I said this is not gonna be a good day and what do you know her Service was dry as the burned chips that came with my queso dip spinach dip my question was why would you serve the chips if you knew they were burnt so I just wanted to say your hostesses are great but that waitress I can't even think of her name was terrible, but yet smiled near the end because she knew she wanted the tip. read more

I'm usually pretty good with JA, however, after the burger and fries we ordered, I was looking forward to digging into the "Very Best" chocolate cake. Uggggh, there was zero cake---all icing / fudge so much so that it resembled frozen pmud. Perhaps it was supposed to be a fudge dessert, in any case, it was the "Very Worst" CAKE! read more

J. Alexander's - VERY BEST CHOCOLATE CAKE - New American Near Me - West Bloomfield, Michigan

Amazing experience in this place and very good food, the service was perfect and really nice the food was delicious and satisfying, very big portions and good quality. I really recommend this place for family dinner, the ambience is peaceful and warm read more

J. Alexander's - ROTISSERIE CHICKEN - New American Near Me - West Bloomfield, Michigan

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Steaks were amazing. Service was excellent. What more could we ask for ? It's a nice restaurant with a wood fired grill. Location is great too. read more

J. Alexander's - FILET MIGNON WITH BEARNAISE & Loaded Baked Potato - New American Near Me - West Bloomfield, Michigan

We go to J's frequently, but last night they were really off their game. Food was mostly cold. Soup, which was sent back; mashed potatoes, sent back; French dip, did not send back-just wanted to get out of there. Staff was not really friendly, just going through the motions. read more

Nataly our server was awesome we felt really welcomed! The artichokes were great so were the calamari and the cheese burger everything we ordered was so tasty read more

So sad. Server could not have been more disinterested in serving. Food was ok. Carrot cake was good. Server was able to mumble that out as one of the dessert choices so I ordered it. Restaurant was basically empty. Furnishings looking run down. I expect it to close soon. read more

This J. Alexander's location has quickly become my favorite, mostly because of the consistently excellent service. While many flock to J. Alexander for their steaks, I'm all about the crab cakes! They're packed with lump crab and have the perfect balance of flavors--absolutely delicious. If you're a fan of cocktails, definitely try their signature lemon drops; they're refreshing and just the right amount of tart. And if you have any room left, the carrot cake is a must. Honestly, I'd come just for that alone--it's hands down the best I've ever had. Highly recommend this spot! read more

J. Alexander's - Lemon Drop - New American Near Me - West Bloomfield, Michigan

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Unfortunately, I had a far less than stellar meal here. I ordered a Caesar salad as an entree with shrimp. What I got was brown lettuce, and salad dressing with no taste and soggy, old sock tasting croutons. I don't even want to think about out how bad other items in the menu must be when a restaurant uses BROWN romaine lettuce. Judging from the reviews things like this are a common occurrence at this location. read more

They were out of at least 3 items II wanted to start with. Service was excellent although it was busy. Very busy on a Thursday very crowded. Steak was cooked to perfection and I enjoyed my visit it's been some years 15 or more since my last visit. Left very happy read more

STEER CLEAR OF THIS RESTAURANT!! THEY ARE RACIST and have horrible servers the food is mid and the management operate like gobblers to solve issues patrons bring up! Don't waste your time with this establishment or any of their sister companies as well j. alexander restaurant is own by SPB Hospitality, LLC. , which also owns Redlands Grill and Stoney River Steakhouse. Go where your respected appreciated!! read more

Overall food was good. The Hong Kong shrimp needed more sauce and were served over lettuce (random). Waitress wasn't very welcoming, as she came to our table and said "ready?" For when we were going to order And "done?" When we were done with our food. Never asked us how our food was, just gave short one-word answers. Dark restaurant and good for a date night. Won't be back for a while. read more

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The way that black woman was treated was disgraceful. The waitress refused to continue serving her because she wouldn't give up her seat to a white man, then took her drink and threw it down the sink. The customer was then assaulted, food was thrown on her. Absolutely disgusting. Don't go here. The racism must stop. It also doesn't benefit anyone's experience when the staff is creating chaos. https://x.com/vv86641/status/1935658916156932401?s=46 read more

tacky, arrogant management. very rude, excessive fees not told to us when placing take out order. a bag and a styrofoam box costs 6%. I guess they dont want their prep people to be tipped instead. throwing people out because they ask a question is rude, arrogant, unprofessional immature and just tacky as all get out. avoid like the plague Is my recommendation read more

If you want a place to quickly seat, good service and really good American food, this is the spot! The service was very welcoming and accommodating. We were sat very quickly I wanted an ice tea and the waitress offered to put prickly pear syrup mixed in which was very yummy! She offered suggestions on what to eat and was very kind. My favorite part was the food! We got the chicken tender dinner and bang bang shrimp. The shoe string fries were very crispy. The mac and cheese had a velvety cheesy consistency with a crispy bread crumb topping. They had a variety of sauces for the chicken which all were very good and flavorful. The chicken was tender and crispy. The bang bang shrimp had a delicious savory slightly spicy sauce on it mixed with peppers. The restaurant itself was very clean and nicely decorated! It's a very casual spot but has very nice decor at the same time. The set up of the dining area is nicely done and has lots of room for people or big parties. There's also a stand alone bar off to the side with seating and high top tables. read more

J. Alexander's - New American Near Me - West Bloomfield, Michigan

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The steak was very delicious as well as the fries, they are quite thin, thinner than McDonald's but still good. Steak had a buttery sauce on it that complemented the steak. 8/10 steak only bc the fat was not really cooked well but I ordered it medium rare. read more

J. Alexander's - Steak n fries - New American Near Me - West Bloomfield, Michigan

Had yesterday ordered the Prime rib,it was the worst piece of grizzly meat I have ever had, should not have been on the menu the server was very nice and sympathetic But there's no quality control at this location. The restaurant should be ashamed ,this meal was absolute garbage. read more

Erin is an Amazing manager!! She sat us quick and was very kind and professional. Our meal was excellent. Ericka, our waitress was polite and knowledgeable. Wonderful dinner!! read more

Quality food However unorganized service Seems the J. Alexander of the past is deceased read more

Had their steak bites with cous cous last Friday. The sauce over the steak was too tangy and I have to remember to order medium and not medium well as the steak was over cooked. I spent $53 on this plate and will not order it again. read more

cute hangout! pleasant bar vibes in west bloomfield! The food is good, attentive service, nice ambiance!

Great service , the bartenders were very nice. The drinks were good. The whole ambiance was great. read more

J. Alexander's - Deviled eggs were so tasty - New American Near Me - West Bloomfield, Michigan

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If I could leave zero stars I would. save your money. There are plenty of better options to choose from. Food and drinks were terrible, service was rude and so was management. This place will be out of business soon. read more

This place always leaves your tummy full and happy. The salmon is delicious as well as the sauce that comes with it. The mac & cheese is some of the best I have ever had, I would eat an entire batch of it if I could. The lemon drop martini was super refreshing and came with 2 drinks for the price of 1. read more

J. Alexander's - Grilled Salmon*, Not Your Ordinary Mac & Cheese - New American Near Me - West Bloomfield, Michigan

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I had such high hopes for this establishment! Unfortunately the service was cold, the food was colder and the ladies room was unsanitary. While on vacation, everyone said to go here, but everyone was wrong. I tried to tell my waitress, first about the ladies room and she was like offended that I told her???? Mind you, I said it discreetly. My drink had little ice, I asked for more and that bothered her too. It's hard for me to complain but it was just too much by this point. Then the food got there. Got the stake. Medium well. When I say the steak was still alive, the steak was still alive! Deep red all over the plate. Bright red when I cut into it so I could show my waitress. I told her and she walked away, the manager came and the rudeness continued. They said I couldn't return it because I had cut it!! I cut it to show you! They said I couldn't get out of paying it??? Like if I had no intention of paying it??!! That was it. I kept my cool, grabbed my things and my family and walked out. The manager followed me as if I was being escorted out. I stopped quickly and told the manager to back off. This place is a joke! Never ever go here!! This place need to be closed down or get new management. I'll keep my class and not mention their names. I have called their main company and told them. read more

I never have any complaints with this restaurant. Great service and even better-- great food! Don't feel like waiting for table or skipped making a reservation? The bar is open seating and I was highly satisfied with how attentive the servers were. Appetizers came out super fast and the bartenders were not stingy on the drinks! Caesar salad--9/10 Calamari--8/10 Spinach queso --10/10 Salmon--10/10 (my FAVORITE) read more

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My second visit to this restaurant with my colleagues. Love the atmosphere and every bite of my order of rotisserie chicken was delicious . Also loved the carrot cake read more

J. Alexander's - Rotisserie chicken - New American Near Me - West Bloomfield, Michigan

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Took 5 minutes to be seated, silver ware was filthy, and the server was so mean and nasty. The server who brought the tartar sauce had herpes and said there was no tartar sauce (there was). Avoid at all costs, never again!!!! read more

Service was great. The hostess got us seated quicker than she originally thought. The waitress was kind and welcoming. The food was very very average. I got the chicken sandwich which had such a strong char / grilled flavor to it... it's all you could taste. Almost like eating charcoals if that makes sense. The Mac n chz was very bland. Overall not a fan and will not be back. read more

J. Alexander's - Mac n chz - New American Near Me - West Bloomfield, Michigan

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The service was terrible. Making a woman vacate her table 10 minutes after she had arrived and sat because two other people came is disrespectful. Server then threw out her drink and told her she would no longer be serving her when the lady said that she didn't want to get up from her table. Will never go here again, managers and servers don't care about patrons or service. read more

Way too noisy! Cannot have any type of conversation. Hard to hear the server. No dress code- people come in dressed in their finest pajamas and well worn sweat suits. My medium steak was cooked all the way through. Not very busy and it's not hard to guess why. Taking this one off the list. read more

My friends surprised me for my birthday. Service was great. Food fabulous. But unfortunately I couldn't enjoy any of it because it was sweltering as their air conditioning did not work at all. All I can focus on from my experience is that a lot of money was spent to be hot, uncomfortable and sweaty. To add insult to injury, we were informed that they have been out air for a couple of days. Management should be ashamed for not advising prior to seating and for the length of time they have been without air read more

I had to send my steak back because it wasn't medium, they cooked it well done. Plus my macaroni and cheese was burnt so I sent that back as well. Once they cooked me and new steak, the steak was ok but the mac n cheese was still burnt. At this point, I asked the server for another macaroni & cheese to go. Which that Mac n cheese was a little better than the previous two. I should have brought this up to a manager, but didn't since I was dining with a large party. Hopefully the next time I go, the food will be better. The service was great though, I think her name was Mia. The West Bloomfield location. read more

J. Alexander's - Steak Maui and macaroni & cheese - New American Near Me - West Bloomfield, Michigan

Ambiance and service leave a lot to be desired, but the smoked salmon dip (w/ tortilla chips) is my favorite. I come here every time I'm in town to get it. read more

Food is always very good. This restaurant has been a favorite of our family for over 20 years. For the first time we were displeased with the service. Our waitress had friends in the booth across from our table and she kept going to her friends and sitting down. I had to ask another server to take our order as we had been waiting for over 10 minutes. It was ridiculous. A manager should have spotted this and addressed it. Very disappointed. read more

I absolutely love Jay Alexander's in order a lot of food from them, but when you order through the Yelp app, they charge much higher prices than they do if you go directly to the store or on their app read more

This chain as a whole isn't one of my favorites. It's like a fancier American chain to be honest. I used to think it was fancy until I ate here way too many times and had far too many average meals here. The food is always average to me. I will say it's family friendly and tends to be well like by kids at least. I have been several times with a friend and his kids. They think this place is good, so at least it's kid approved. read more

Had not been here since 2011, this was my daughters treat so why not enjoy an old time favorite...it appears the Mac n cheese may have changed a little but still pretty good, the chicken was indeed crispy, tbh it wasn't the dish I was expecting, I ate a few bites and boxed the rest. My daughter enjoyed her chicken sandwich which she stated was very flavorful and filling. read more

J. Alexander's - Not Your Ordinary Mac & Cheese Chicken Sandwich - New American Near Me - West Bloomfield, Michigan

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This particular J Alexander location is my favorite to dine into. My husband decided to surprise me with a carry out for a early birthday dinner in. The was the worst meal I ever received. The prime rib was terrible, the baked potato was hard as a rock and broccoli wasn't even steamed. I tried to think that maybe they didn't steam the broccoli since it was a carry out but that still made no sense to me. I typically don't do carry outs from restaurants for this very reason. The service seems to always be less than perfect. I didn't want to complain to my husband because he was trying to do a nice gesture. However this food made me want to never return. read more

J. Alexander's - Prime rib, baked potato and broccolini. - New American Near Me - West Bloomfield, Michigan

Apparently "a pleasant dining experience, is NOT on the menu at J. Alexanders." I visited the location in West Bloomfield Michigan (an affluent area) with my 89-year-old grandmother for my birthday. Two booths down, there was a family with a crying 12-18-month-old. As a parent, I completely understand childhood, but allowing a baby to continue to cry while other people are trying to enjoy their dinner is deplorable. I gave it some time to allow the family to calm their child down, but they just ignored her crying. It was a start-and-stop the whole time. When I brought it up with one of the servers walking by, her response was, "wha'chya want me do about it." If the server felt that comfortable talking to a guest like that, clearly the manager allows this type of behavior and won't do anything either. Maybe if the restaurant had a dress code policy that didn't serve people wearing sweatshorts, sandals, and baseball caps, this could have been avoided. As for my actual dinner, I'm STILL waiting for my calamari appetizer. The main dishes were delivered and the server came by twice to check up on us and did not even realize that we never got our calamari. In the end when the check arrived (it wasn't on the bill), I pointed it out to her, and the server was shocked. If she was so certain that she put the order in, she should have seen that we never got the order. Clearly, J. Alexanders doesn't care about a pleasant dining experience. I assumed J. Alexanders tried to brand themselves as an upscale restaurant, being in West Bloomfield of all places, but that failed miserably! The only difference between J. Alexanders and all the other "nice" restaurants in the ghetto is that the ones in Detroit charge a cover and have automatic gratuity because they know they won't provide good service and no one tips either. This was the ultimate Boughetto experience! read more

J. Alexander's - New American Near Me - West Bloomfield, Michigan