the shop is small and crowded. very satisfied with the service. the work was done in a timely…read moremanner. mgmt kept me updated. pricing was reasonable. mechanics are professional, sato auto repair has become my go-to for anything related to my car.

Mr. Sato and under his supervision, his staff, is an expert in fixing Japanese vehicles.read more

Went to take my car in the other day, and got some exterior work done. However, when I picked up my…read morecar money had been stolen from my center console. In order to see my money someone would have to open my center console and look through my things to see the money because it was on the very bottom. Very sad to see how disgraceful people still act. Wouldn't trust my car here again.

Had my car repaired by Silva's about a month ago from a hit and run. This was my first involvement…read morewith them. I have to say they did a great job on fixing the damage and the car was pretty much done when they said it would be done. Where I am totally disappointment, grease all over my light colored visors, inside windshield and ceiling controls (interior lights, moonroof...). They lost the key to my wheels but they did find another that I could use. A large chunk of rubber was somehow ripped off the weatherstrip inside my driver side door. When I brought this to the attention of the owner, Tony, he told me that his people could not have done any of this and that I probably never noticed the missing chunk of rubber. I do not work with grease and it is impossible that it was brought to them like that, they received a clean car. Also I am the only person who washes my car by hand, that said, I always open the doors and wash the door jams and panels inside the door. If that chunk of rubber was missing prior to the layover in the body shop I would have noticed it. I get in the car and drive everyday, I would have noticed. Being told I probably didn't notice was totally absurd. I was not looking for anything from the body shop but I wanted this experience to be known. So, my chat with the owner was a big disappointment! Lastly, my car was hit again and I contacted them to do the repairs. I found out pretty quickly that the insurance company removed them from their list of preferred body shops. I called Silva's twice and I was told by Steven, both times, that he would straighten that out with the insurance company, because he knew somebody there, and would call me back. Well, its been over a month and have heard nothing from them. If this is the way customers are treated I couldn't in good conscience use their services again.

Outstanding job on repairing my Range Rover. They went above and beyond and delivered it in…read moreimmaculate condition.

My car had been towed there by Elmsford PD after a car accident. I wasn't allowed to call my own…read moretow or request where my car was taken. Additionally, I was never informed of cost/ fees associated. My car was scheduled to be towed to the dealership performing the repair, I spoke with Reina to notify them my car was being towed. She sent me an authorization form that stated I was aware there would be a $125 fee. I called to ask about why they were not upfront with the fees, she screamed at me to sign the form, then said "I guess you don't want your car back!" and hung up on me. I reluctantly agreed to sign the form, sent it to her and emailed that I would be coming in to retrieve items out of my car before it was towed. When I went out to my car, I looked to make sure they hadn't done anything to my vehicle, and noticed there was a piece that they had ripped off. I understand there are times when something has to be removed for safety during a tow, but they are supposed to document everything done, and why. I took photos. My insurance then called me to notify me that the tow had gone there, but was not authorized to spend the exorbitant amount they were charging, so they had to leave. I called Brandon's to explain that a piece from my car had clearly been removed. Reina was nasty and condescending on the phone, ended up saying she has no idea and maybe something had been removed but has no way of knowing. How do you have no way of knowing when it was done by the shop you work at? She ended up transferring me to the owner. When I explained the situation to him he said "if you got proof come here and show me." I went in, showed him the photo of my car at the seen of the accident. He told me that the part I was showing him was a piece of the other persons car (it clearly was not), I told him it was not, he said "well then it's still there." I said it was not there and I would just like to know what was removed, why and have it documented, as it is my right to do so. He went out to look at my car. While he went out, I asked Reina for an itemized bill (as it's my right to have). She said "no," when I asked why she wouldn't give it to me, she said "because I said so, you're not even paying, insurance is." My insurance, that I pay for, for my car, that I also pay for and she's telling me I have no right to the bill? I said okay, then explain the charges to me (my insurance had given me a rundown of what they were told the charges were). I asked why I was being charged an inspection fee, a labor fee, and why I was being charged $250/ day instead on the $125 listed on the release form. She rudely stated "Things cost money, what did you expect it to be free?" I said absolutely not, but I am entitled to know what I'm being charged for and why, she once again went on about how I wasn't being charged, insurance was. Agin, my insurance, that I pay for, for my car.... Any honest company would be more than willing to tell you why they are charging you the amount they are, and would be more than willing to provide an itemized copy of the bill if they have nothing to hide. The owner then comes back in screaming at me about how the parts were all still on my car, nothing had been removed and that when they drove the car it got moved under the wheel (complete lie). He then started screaming at me to bet him $1,000 that it was there. I told him I would not be betting him, but would like to know what was done. Again starts screaming at me to bet him, because that's a professional way to conduct business and carry yourself as a company owner. I said okay, well it clearly was removed, but if you won't admit it then let's move on to the charges.He refused to answer any questions pertaining to the charges or amount and continued screaming about how he gave me a nice discount. He then began asking me why I was getting the car towed off his lot and where I'd be getting the work done (why would I want to get it done by him after the way they treat customers). I told him, not that I needed to, he then began talking down to me saying dealerships can't do repairs and they'll send it out elsewhere. (some dealers don't but some do, the place I'm bringing it does them there). He began once again talking over me, talking down to me like I was stupid about how the dealer was going to send my car to a body shop. Why does it matter? I would hire anyone to fix my car before I hired him. He then told me my car was totaled, it is not. He told me it's an old model (literally a 2024 lol). And asked me if the air bags went off, if the air bags had gone off, I'd imagine he'd notice when he went out to look at my car. He then went on about his various titles and how he's on the board of the Westchester automotive something or other (not that it matters or anyone asked). My front seat also had debris all over it after they towed it and the owner refused to acknowledge where it came from. This company is extremely corrupt, charging illegal rates.

I recently had damage to paint on hood of car due to water leak in my garage. I had been to AFC…read moreseveral times previously so stopped in to speak with Luca but instead met new owner Sarub and his father. Sarub was very pleasant and was able to provide me with an estimate that same day. Car was repaired and I was beyond pleased with result. I was glad to see that Sarub kept on Fernando who does beautiful work. My car looked so beautiful and it shone in a way it hasn't since I drove it out of showroom. I would highly recommend AFC.

I needed to replace the driver's side tail light. I went to see Luca at AFC since in past years he…read morehad done excellent work on two of our cars. He gave me an estimate which was more than $100 less than I had gotten at the dealership. He called me when the part arrived and said I could come right over. I waited in the office area since he had told me the job did not take long. He was right. He has my highest recommendation.

My car was backed into by a pick-up truck and did minor damage. The driver told me he would take…read morecare of it and I took my baby (car) to Elite Collision. I was told by a couple of car enthusiast in my building, to take my car to Elite. They are very professional and fixed my car in a short time. I dropped it off in the morning and they called me at lunch time and told me the car was ready. My car looks great! You can't even tell where it was hit! Almost showroom new! They will have all my business in the future!

I am obsessed with my cars so when I get scratched and dented parking as I recently did, I need…read morethem expertly repaired. My local guy, AFC, was closed for vacation and I found Elite on Yelp. I could not be more pleased with the service I received. Al gave me a quote and time estimate of 5 days. Five days later my car is perfectly repaired. The service was totally professional and I am one happy camper. Now my only problem is should I ever need a body repair again, which excellent shops will I use.

As a women I tend to hate dealing with anything automotive..the women in the office named Laura…read morewas awesome and helpful..The owner was very honest and actually saved me money instead of trying to rip me off like brendans autobody..they did a great job ...I have recommended a few family members and friends and they have all been happy. I have also bought tires and inspection from their tire warehouse business down the street..cant say enough about how honest they were..highly recommend

Repaired my car after an accident. A little afterwards, I noticed a noise that grew loud out and…read morefound out the transmission was damaged and they didn't notice during the 3 weeks it took them to repair my car.

So.... I see all the negatives about this 9A location in Elmsford, but to be honest, they have been…read morenothing but stellar for me and my Atlas. I have done 2 service dates and both were fulfilled timely and correctly. A shout out to Charles P for being professional and courteous while going through the details.

Came here for the first time and all the staff was very welcoming. There was a mishap while here…read moreand the service Director Frank got it all straighten out no questions asked. Very impressed with how he handled the situation.

Walking down the ramp this morning I saw my car shining brightly in the sparkling sunlight. I was…read morebeaming at the magnificent way my Honda Civic was expertly repaired. You could never tell where it had been dented and scratched. The workmanship was exemplary and the service the same. The staff provided us with a timeline for how long it would take to complete the work and they adhered to it. Thank you for being so amazing, living up to your reputation and caring about the quality of work your service team does. Fran Lewis just reviews/ MJ network blog talk radio

Don't go to this con artist. They will not fix your car correctly and then not take responsibility…read morefor it. Stay far far away.

Joe Sr and his sons are not braggarts, so please let me. I first heard about this special shop on…read moreYouTube. Ammonyc brought a project car to them and this made a lasting impact on me. Larry is as OCD as I maintaining equipment, belongings, and our vehicles. So, when my Volvo was gifted a parking lot "rub" I contacted J and B. Cindy was my first contact, what a sweet interaction that helped put me at ease. Upon drop off, Joe Sr. came over to introduce himself and listen. There is no overstatement or under deliver with this man, beyond which he would drop me at a rental car pickup. He personally remained in contact. No little detail escaped his team. All of which are genuine and concentrated on delivering an experience and your car to you better then you could hope. I was anxious, fearing how this could be sorted and return my car to perfection. Joe and His Son came over on delivery to walk and check in. They are a delight and their business is simply incredible. Genuine, kind, warm, experts of their craft. I will trust them to handle anything with my vehicles. 10 star review if I could

I have always had a great experience from the entrance to my car repairs. I recommended many…read morefriends even from Brooklyn NY , Bronx they use oven very good result. They take care to provide the rentals, it is a breeze. They provide all your needs to be accommodated.