I remember flipping out with excitement when I lived in DFW and heard they were finally building a…read moretrain to connect Fort Worth to Dallas and all the mid-cities. The trains are relatively clean and pretty modern / up-to-date, and they travel at a decent speed (in general comparable to the BART). Overall the TRE is a great addition to the DFW metroplex but their downside is definitely the waiting anywhere between 20 minutes to an HOUR per train issue. Build more tracks & trains! If they improved in this area I believe they'd have a much higher approval rating.

They're right on schedule!…read more From Dallas to Fort Worth there was a lot of nice and maybe not so nice scenery, but it's all good. I have to remember to bring my laptop next time I go, so I don't get bored or anything. I believe they have free wifi on the train and there's plug ins underneath the tables.

Think twice before applying with this place. This place is VERY TOXIC, the terminal manager will…read morelie to your face and the nepotism is obvious, along with serious micro management... They take on way more business than they can handle and expect it to be covered when it can't. Don't let anything run out...

Absolutely the worst customer service I've ever experienced. Salesperson promised an easy moving…read morebut it was far from that. He promised they would be at our house by 8:15 Saturday am but the driver called me and told me they would probably not be there until Tuesday evening. Of course that was after they cashed my $700 deposit. My salesperson was now out of the picture and I was now with Jamie in customer service. I got no where with him as he couldn't give me a day and time of when they would arrive only a three day range. At that point I cancelled and lost my deposit. terrible service and company

I've been riding the bus for 6 years. I agree. The buses are sometimes as late as 45 min. I've…read morelearned it's a risk to ask the driver of the late bus any type of question pertaining to it being late. For those of us who rely on buses for medical appointments, work, etc, if there's a big change in bus arrival times or a change in routes, it's important that we ask the driver questions so that if there's been a change, we are able to make changes on our end. On another note, some of the drivers (rarely the men) can be very rude. Actually, some are downright hateful. It's as though they're boiling inside with rage. Just 10 min ago, I boarded the bus I ride at the same time daily. When I immediately saw the bus was not following the normal route, I thought I had accidentally boarded the wrong bus. I've been known to do that, so I walked up to the driver and asked, "Is this the #6?" The female driver responded with, "You got on the bus. YOU saw the number." ('Yes' would've taken SO MUCH LESS EFFORT!) I tried again, saying, "Well, I thought it was 6, but we're going down different streets." Waiting....,,. "So...is this the...are we having to take a detour?" The bus was now entering into an area which would no longer allow me to switch buses easily. At this point, If I was on the wrong bus, I'd arrive at my destination at least an hour late, and could expect to walk a mile to the appropriate bus stop. I was still standing up front next to the driver. Waiting. Then she said, "Can't you see that big 'ole truck down under that bridge?" I quickly looked to my left & then my right....in search of a big 'ole truck under a bridge. Because I possess the skill of "putting 2 & 2 together", her response put me more at ease; although, because I had not yet been able to locate a bridge NOR a big 'ole truck, I didn't feel I was out of the woods yet, so I put on my glasses for a look into the far distance. Nope. In my offense, I ALWAYS find Mario. By now, I'm thinking the same thing you probably are...'SURELY by now the driver would've told me if I was on the wrong bus!' So, I walked back to my seat & sat down. The bridge and big 'ole truck? It had been half a mile and 3 turns ago. No wonder! For the remainder of the ride, I put my phone in my bag, sat quietly...and thought. What makes a person do something like that? What could she possibly gain from it? She must be miserable! And OFTEN...cuz it's by far the first time she's picked me to unload on. Hum...I must look tough. Like someone who can 'take it'. Someone you don't wanta reckon with. I'll take that.

does trinity metro go anywhere? I put in 2 different addresses of where I needed to go, and it said…read moreout of zone. No wonder it's so cheap, because they don't go many places. Worthless

Came in to get a bus pass for a single week while my car is being fixed. All I wanted was a…read moreto/from week long pass for a single area. Looking at the costs, it should have been like $40. The teller was overly passive as if I were a total idiot, and then kept suggesting that I get a $120 month long pass. There was no need since I only needed a week. Costumer service was a disappointment and the bus routes are on time, but the drivers are hit or miss. Actually had one jump off in the middle of the day and run into a convenience store to get a drink while leaving the bus running during our route. I dunno, still all needs work.

I use to go on The T buses and i hate it. I could not get done what i needed too and the bus routes…read moresuck like it only came by once every hour and by the time you got on it takes you like an hour to get somewhere that's only like 5 miles away and the last bus that came was at 7 P.M. also i did not feel safe when i went on it. You can't even get a job on the T and if you do it's really hard, i think your better off running or ride a bike to get to point A to Point B. I think the city of Fort Worth,Tx and The T need a Rail system like the DART Rail in Dallas,Tx I don't taking the TRE or the Dart Rail but not the bus.

Last took the Greyhound roughly thirteen years ago. Buying a ticket, checking in luggage, and the…read moreoverall trip was very smooth and hassle-free. The only complaint was all the stops made in between Fort Worth and Houston and the actual length of time for the trip. At least someone else was driving, and I could sleep the time away or read. Don't take if you're looking for a quick way to get anywhere; however, using the service is very economical.

My son is on tour with marching band. First time away from home. He told me to book Sunday morning…read more Turns out there is no accommodations Sat night. So I IMMEDIATELY call to move the reservation to a late night Sat bus that is cheaper. I am told I have to pay $35. I don't have that currently. There are apparently no exceptions. There are no corporate office to call. There are no offices in the U.S. I explained that my son was barley 18 and it was his first time away from home, and that I couldn't leave him without a safe place alone in Indianapolis all night. I asked my options. I was told I had none. I said you and your company are not concerned about the safety of a young person? He answered"that's right". I was appalled. I asked again. "Greyhound doesn't care about the safety of a kid traveling? He repeated..."that's right". The said they couldn't help. They can't control the computer. That I could cancel if I wanted. But that still would cost the same amount. Absolutely NO concern or customer service. I have never in 40 years been blatantly told that the customer does not matter. Please do not book with Greyhound. And DEFINITELY do not trust them to ensure your children's safe travel. I called immediately after booking. And was shook down for $40 I didn't have at the expense of my son's safety. Shame on this company EDIT- Supervisor Himae took it up on himself to reach out and solve my son's travel issue. I understand that they have policies but he took the time to listen and help me get my son home safe. It's employees like this that make the corporate world still run. Without a personal touch customer service would be gone. I appreciate his help and as long as people like this work for greyhound, they may keep my business

Wow, I can't believe Fort Worth provides FREE shuttle service in the form of a green vintage-style…read moretrolley! The Molly operates from 10am-10pm down Houston Street, around the Convention Center and Water Gardens, and up Commerce Street, with a stop at the ITC transportation hub. It basically makes a loop around the main downtown area and runs every 10 minutes! Note: It does NOT go to the Stockyards on Saturdays despite what I read online. Only bus #15 goes there. A transfer at the ITC or anywhere along bus 15's route is the only way to get to the Stockyards via public transportation. The regular buses are $1.75 exact change. They accept coins and dollar bills.

Such a convenient little system, and for free!? If I'm ever back in the area I'll definitely use it…read moreagain. It made getting around so easy

This is the public transportation hub of Fort Worth, whether you are traveling by bus, trolley, or…read morerail. We were traveling by rail, Amtrak specifically. Traveling to Norman, OK for the night and returning in the morning. The station was comfortable and felt safe while we waited to board our train. There was even a Subway Sandwich to grab a snack before hitting the road!

Since my vehicle is out of commission, I had to disembark from the TexRail at the Central Station…read morein order to catch the Hemphill bus. Thankfully, the buses run till almost midnight. Both the station and the buses are well-lit and seem safe. In addition, I saw at least one security officer on duty. Not sure how effective the guard is, but at least an attempt is made in providing security. The buses seem fairly new or recently retro-fitted; however, they could use a good cleaning. Until my vehicle is repaired, I will gladly use Trinity Metro and the Central Station.

Less hassle compared to all the check - in at airport. But it's not always on time. The seats and…read morespace are very comfortable and clean....

We have used Ms. Karen and Ms. Amy for 6 years. I never worry about my boys safety, if they will…read moreget dropped off on time, picked up, when there is bad weather if they will be left alone, ---Nope, all of that is taken care of by these ladies! I have even used the service for personal family transportation to and from the airport! 5am flight for 10 people---Ms. Karen made it happen! I am actually sad my boys have started driving, that means no more On The Go. However, the boys know, Ms. Karen and Ms. Amy know what they drive and will watch the roads to make sure they are doing right!

We've been using "On the Go" for years. Couldn't be happier with the service. Extremely punctual…read moreand reliable!! Our kids love Karen and she's like part of the family!! Very reasonably priced. Karen and her shuttle service is a blessing to us!! Hope she never retires!!