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    Trinity Metro

    Trinity Metro

    2.7(9 reviews)
    1.1 miDowntown

    I've been riding the bus for 6 years. I agree. The buses are sometimes as late as 45 min. I've…read morelearned it's a risk to ask the driver of the late bus any type of question pertaining to it being late. For those of us who rely on buses for medical appointments, work, etc, if there's a big change in bus arrival times or a change in routes, it's important that we ask the driver questions so that if there's been a change, we are able to make changes on our end. On another note, some of the drivers (rarely the men) can be very rude. Actually, some are downright hateful. It's as though they're boiling inside with rage. Just 10 min ago, I boarded the bus I ride at the same time daily. When I immediately saw the bus was not following the normal route, I thought I had accidentally boarded the wrong bus. I've been known to do that, so I walked up to the driver and asked, "Is this the #6?" The female driver responded with, "You got on the bus. YOU saw the number." ('Yes' would've taken SO MUCH LESS EFFORT!) I tried again, saying, "Well, I thought it was 6, but we're going down different streets." Waiting....,,. "So...is this the...are we having to take a detour?" The bus was now entering into an area which would no longer allow me to switch buses easily. At this point, If I was on the wrong bus, I'd arrive at my destination at least an hour late, and could expect to walk a mile to the appropriate bus stop. I was still standing up front next to the driver. Waiting. Then she said, "Can't you see that big 'ole truck down under that bridge?" I quickly looked to my left & then my right....in search of a big 'ole truck under a bridge. Because I possess the skill of "putting 2 & 2 together", her response put me more at ease; although, because I had not yet been able to locate a bridge NOR a big 'ole truck, I didn't feel I was out of the woods yet, so I put on my glasses for a look into the far distance. Nope. In my offense, I ALWAYS find Mario. By now, I'm thinking the same thing you probably are...'SURELY by now the driver would've told me if I was on the wrong bus!' So, I walked back to my seat & sat down. The bridge and big 'ole truck? It had been half a mile and 3 turns ago. No wonder! For the remainder of the ride, I put my phone in my bag, sat quietly...and thought. What makes a person do something like that? What could she possibly gain from it? She must be miserable! And OFTEN...cuz it's by far the first time she's picked me to unload on. Hum...I must look tough. Like someone who can 'take it'. Someone you don't wanta reckon with. I'll take that.

    does trinity metro go anywhere? I put in 2 different addresses of where I needed to go, and it said…read moreout of zone. No wonder it's so cheap, because they don't go many places. Worthless

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    Trinity Metro - Trinity Metro Administrative Offices

    Trinity Metro Administrative Offices

    Trinity Metro
    Trinity Metro

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    Greyhound Bus Lines

    Greyhound Bus Lines

    2.4(16 reviews)
    1.0 miDowntown

    Last took the Greyhound roughly thirteen years ago. Buying a ticket, checking in luggage, and the…read moreoverall trip was very smooth and hassle-free. The only complaint was all the stops made in between Fort Worth and Houston and the actual length of time for the trip. At least someone else was driving, and I could sleep the time away or read. Don't take if you're looking for a quick way to get anywhere; however, using the service is very economical.

    My son is on tour with marching band. First time away from home. He told me to book Sunday morning…read more Turns out there is no accommodations Sat night. So I IMMEDIATELY call to move the reservation to a late night Sat bus that is cheaper. I am told I have to pay $35. I don't have that currently. There are apparently no exceptions. There are no corporate office to call. There are no offices in the U.S. I explained that my son was barley 18 and it was his first time away from home, and that I couldn't leave him without a safe place alone in Indianapolis all night. I asked my options. I was told I had none. I said you and your company are not concerned about the safety of a young person? He answered"that's right". I was appalled. I asked again. "Greyhound doesn't care about the safety of a kid traveling? He repeated..."that's right". The said they couldn't help. They can't control the computer. That I could cancel if I wanted. But that still would cost the same amount. Absolutely NO concern or customer service. I have never in 40 years been blatantly told that the customer does not matter. Please do not book with Greyhound. And DEFINITELY do not trust them to ensure your children's safe travel. I called immediately after booking. And was shook down for $40 I didn't have at the expense of my son's safety. Shame on this company EDIT- Supervisor Himae took it up on himself to reach out and solve my son's travel issue. I understand that they have policies but he took the time to listen and help me get my son home safe. It's employees like this that make the corporate world still run. Without a personal touch customer service would be gone. I appreciate his help and as long as people like this work for greyhound, they may keep my business

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    Greyhound Bus Lines
    Greyhound Bus Lines
    Greyhound Bus Lines

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    The T - publictransport - Updated May 2026

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