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    Itzaparty!

    3.0 (6 reviews)
    Open 9:00 am - 9:00 pm

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    7 years ago

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    North River Party Rental

    North River Party Rental

    (3 reviews)

    We've used them for a few events, the stuff was overall delivered on time and in good condition…read more The guys who pick up and deliver a nice kids. The woman on the phone- not so much. I called to complain that my tables and linens were still on site and not picked up like they were supposed to be after an event and instead of apologizing and making arrangements to get them quickly she told me they would be picked up at the end of the day and that it wasn't her fault. I explained that they were in our place of business and we needed them gone to continue business and she offered no help. She sounded annoyed that I was annoyed! Bad customer service.

    We've used NRCR for many years for Christmas parties- typically we've had an amazing experience…read more Unfortunately we will never go back to them. I'm assuming the brunette woman is some form of co-operator; she is nice enough to work with. However, the blonde front desk woman provides not only the hands down worst customer service but also has an attitude you'll never want to experience again (I can't imagine this is her first lousy review). Paired alongside the painful sighing and eye-rolls; she tried to blame us for breaking the heaters we rented- we were told later on the side by the owner that the heaters already had issues before we got them. It's really unfortunate given the years of business we've had with this company. I wouldn't recommend anyone going there unless you're well equipped to deal with such a miserable person in the midst of your big day plans. Country Rentals and Taylor rentals do a better job; less expensive and no attitude.

    My Cake Smash

    My Cake Smash

    (1 review)

    DO NOT ORDER OR BOOK WITH MELISSA!! She was completely unprofessional. My sister in law ordered…read morecenterpieces for my nieces 2nd birthday. During the process this Melissa suggested my sister in law change what she wanted for the center pieces to something simpler, when what was chosen was something that Melissa was advertising she could do. My sister in law paid extra for the centerpieces to be delivered by a specific date. When trying set up delivery Melissa was very evasive, wouldn't not respond in a timely manner if at all, and had an excuse for why she could not deliver them. She would not answer phone calls and several times forwarded the phone calls when we tried to figure out delivery. Delivery was supposed to take place on a Saturday then she gave an excuse for why she couldn't and it became that the delivery would take place Sunday. Sunday came and no surprised she had an excuse for why she couldn't deliver the center pieces on Sunday and it became she would do it Monday. When discussing a time for Monday she attempted to suggest Tuesday for delivery until my sister in law became firm on wanting the centerpieces on Monday which was two days after the original date of delivery which was paid extra for. Melissa showed up to do the delivery after 7pm and claimed there was confusion on the delivery date rather than taking accountability for not having the center pieces done on time. Once my sister in law received the centerpieces they were given in poor conditions. NOTHING like what she advertised. Centerpieces done in difference materials for example some of the characters on the centerpieces were laminated, paper, and on styrofoam, making all the centerpieces look different rather than one order. The characters were claimed to have been cut out with a "machine" but looked as though a toddler had been given scissors to cut them. The boxes at the base of the center pieces were not all the same. There was styrofoam sticking out of the boxes. In the box in which she delivered said centerpieces she left "extra" materials so that we could "fix what we wanted." When everything was discussed including the fact that extra money was paid for the pieces to be delivered by a specific date she refused to refund anything. This was overall a very poor experience and very unprofessional. I would not recommend her to anyone.

    From the owner: It's not a party unless it's a party with us! Let us design…read moreyou an experience to last a lifetime! We work with all budgets! Offering Balloon Garlands, and Event Design. Full and Partial Event Planning and Design. Save with our to-go party packages delivered right to your door. Personalized Decorations, Goodie Bags, Favors, Birthday Outfits and Tees, Centerpieces and much more.

    Itzaparty! - partysupplies - Updated May 2026

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