The design process started off fine, though I later learned I had been working with a newer…read moreemployee who must have missed things and this was told to me by someone else at the company. After paying the deposit, the install crew showed up that same evening, but they had been given the wrong proposal to work from. They started installing lights in an area that was never approved. I had to catch the mistake myself, after work had already begun. When I tried to contact my main point of contact, he had no explanation as to why they were working off the wrong proposal. Eventually someone else on their team (who was driving home at the time) got involved, but he didn't have the correct documents in front of him either. So, I had to explain everything again. You would think a company that markets itself as "exceptional service" would ensure their install crew has the correct information before starting work on a multimillion-dollar home. Instead, I ended up having to micromanage the entire process to make sure they followed the right plan. The install crew were amazing and were only working off of the information they were given. My issue was the lack of communication from the office. When the job was finished the tree they were supposed to light looked half done. I emailed the my contact again, who said they "used all the lights they had." That was never the plan and directly contradicted the design I approved. It looked exactly like what I had asked them not to do. When I called to express my frustration, the person I reached acted very vague and only offered a solution after I expressed my unhappiness. He just gave an apology and a vague promise to "talk with the employee". He eventually said he would send the crew back, but of course they couldn't return for another week. Overall, this company has poor internal communication and minimal accountability. Their response to issues has been poor and dismissive. For the price they charge, I expected professionalism and quality, not a project I had to manage myself. If you're looking for a company to install holiday lights on a high-end property, I strongly suggest finding another company. The frustration and lack of professionalism simply aren't worth it. UPDATE: I spoke with the owner Scott and we had a very detailed conversation. He said in hindsight that tree wasn't a good fit for what I wanted to be done. This was not told to me at all during the design process. I decided to no longer work with this company because they were not a good fit for me. When I hire someone to complete a job I want the whole process to be seamless and this was not it. Again, the installers were amazing its the communication and customer service I had issues with. Because the installers were so good and Scott tried to come up with another solution I changed my 2 star rating to a 3 start.

I wish I could give zero stars. This company put holes in…read moremy vinyl lamp post to keep the garland up. Who does that? The previous company I used never ruined furniture. Furthermore, when I contacted the owner via voicemail, I received no response. Finally, I received a response via a text message. The text message blamed me for the damage they caused. Merry and Bright stated the damage they caused was part of the contract. Wow, can't believe this. I definitely will be filing suit against this company.

Nice book and grift shop in the middle of the main shopping and eating street of Plymouth downtown…read more It is not a big place, but it has some nice and unique items. I found a nice little inexpensive Christmas ornament for a gift. The sale lady was friendly and helpful.

ONCE UPON A TIME..... Once upon a time, there existed…read morebuildings crammed full of rows and rows of books. Stories of war and peace, art history, cinema theory, heroes, bad guys, robots, religious doctrines, dictionaries, sexy handymen, historical chronicles, biographies both famous and infamous, philosophies from other centuries, vampires, scientists, murder, love, tragedy and triumph. Imagine walking those aisles and actually choosing a book to open and review. The smell of the pages, the feel of the story. Ah bliss. There used to be so many. Now, so many have closed. And yet, a BRAND NEW STORE has popped up with such friendly and enthusiastic staff, it's sure to lure folks from their tablets and into the store. After a rather dismal experience at another local bookseller, we bustled through the rain and into Windemere fifteen minutes prior to the store closing. Owner Bill Burnett not only welcomed us as if we were old friends, he told us not to worry about the time - "Have a look around! Need help or a recommendation? Just ask! If I don't have it, I'll order it for you!" What a terrific representative of his small (but expanding into a larger space across the street come October 2017) interesting book haven and gift shop. Bill let us know he hadn't gone into his full social media campaign as the store would be moving but I couldn't let our visit go by without a review. Here we go: -Friendly, knowledgable service. -Good, clearly defined sections from local interest and authors to New York Times best sellers. -Small rooms leading into each other make browsing fluid and effortless. -Eclectic gifts like unique book marks and sculptures that on close inspection are revealed to be funky table fans. -Healthy children's section that doesn't overpower the store. We bought some terrific reads and tried not to overstay our welcome. Plymouth residents and visitors, watch this little store grow and expand. Drop by and support your local book seller! Together we can save print! Too dramatic? OK, go in and buy a book!

Such a wonderful owner and staff. Created a beautiful wreath for us to decorate our new home. Many…read morewonderful arrangements and accessories await their customers. Grace and her team were really accommodating and we will be back again and again.

From the owner: We are your local boutique upscale florist, specializing in weddings and life event floral design…read more When you need flower delivery to the South Shore, count on Flair Floral to be there for you no matter the occasion. From big floral holidays like Valentine's Day and Mother's Day, to birthdays and anniversaries, to those days when you just want to send a gift for no reason other than "just because," Flair Floral is here for you. Order flowers online for local same-day delivery to Plymouth, Kingston, Plympton, Carver, Duxbury, Pembroke, Hanson, Scituate, Middleboro, and Wareham at your convenience.

I called Carole's from Novato, California, it was 9:30 am EST. I needed the flowers that I ordered…read moredelivered asap. Maureen was great! She listened to my questions, politely made suggestions, was patient while I scrolled to different screens to visually see their arrangements and finally took my order. All went well, delivery was made at 1 pm and I was told the arrangement was beautiful. Great experience! I will definitely return to Carole's for my next order.

Flower arrangement and chocolates delivered on time and absolutely beautiful , just as described…read morewhen ordering. Thank you for the great service.

The women were cold, snooty and unhelpful! No ladies room (…read moreI came from a distance). The woman said go to Panara!! I spent $100 !! Should have better service no matter how much you spend! I will not recommend or come to this store again!

Great store, Amazing associates that go out of their way to assist you and find the perfect gift…read more So many choices for everyone on your list!

Great florist! I got a dozen long stemmed roses arranged and was impressed with the arrangement!!!…read moreThey lasted a long time too!! I'll definitely return to get another dozen!!!

Called from out-of-state on a Saturday and had a wonderful experience placing my order for a…read moreTuesday delivery in CT. The flowers were for a young couple who needed comfort after losing a beloved pet. Delivery arrived as scheduled. Both the quality of flowers and the arrangement were so lovely!! Thank you : )

Bluebird Bouquets is a lovely flower shop that also sells beautiful handmade pottery as well as…read morepotted houseplants and gorgeous bouquets! These make wonderful gifts for every celebration as well as wonderful treats when you feel you deserve to pamper yourself! Haley Cormier has been providing beautiful floral arrangements for weddings and other private parties for many years and now can help you plan special celebrations right in her store. Halley and her partner, Noah Segal are also skilled pottery artisans and have a great selection of wonderful gifts that also make great stocking stuffers along with their handmade wreaths. Bluebird Bouquets shop is open every weekend: Fridays & Saturdays 11am to 7pm and Sundays : 11am to 6pm. As new customers, who had the added treat of visiting on their " grand opening weekend ", we loved buying our holiday presents and were so blown away by Haley & Noah's creation, that we are encouraging folks to check out their new store!

From the owner: Now open at Assembly Row! Bluebird Bouquets shares in life's meaningful moments with others through…read morethoughtfully crafted floral pieces for all of your special moments

It's been a few weeks since my event, but I wanted to write a review about how much I appreciate…read moreKatie's gorgeous work! She absolutely nailed it! One of my favorite things was unseen: the fragrance of the flowers. My grandfather created and grew the best garden roses, and her choices took me back to those long-loved memories. The florals really elevated the celebration. The space was warm and welcoming when I entered, and truly, I have Katie / Bloom52 to thank for her wonderful collaboration with Kelly Golia. I'm so glad I gave them the reins to let their creativity flow!

Katie of Bloom52 made all of my floral dreams come true on my wedding day! My peony bouquet was…read moreflawless and exactly what I had envisioned walking down the isle with! The centerpieces were gorgeous and the church pew bows added the perfect touch! Katie was super easy to work with, guided me every step of the way to the perfect flowers and most importantly stayed within my budget! I couldn't say enough about how FABULOUS my experience was!!

I will say in the beginning they were professional but once we ran into some issues forget it, they…read morewon't come back and deal with you! It started with recess lighting. Mind you I had spent over $30,000 with this company! I called to complain about the horrible job his crew did with recess lighting and that they should come and fix, he blamed it on the "other" guy. I blew it off and hired someone else to fix it, which cost more money.. 3 years later my mini split has completely come down. I reached out in hopes someone can come fix it. What do you know, they no longer install mini splits and apparently I am passed my "warranty period".That was the response I got. So once again I have to hire someone else to fix their mistakes! I wish I could add pics to show the work that was done! I would second guess hiring them and get other quotes as well..

Marco and his team were EXCELLENT. They showed up on time, did excellent work and always answered…read moreour texts/calls. Further, they communicated with us through the work and made sensible recommendations of what needed to be done and what was optional. 10/10 would recommend to anyone. I'll only use them.