I needed to leave a review, Anisa was probably the best interaction I've ever had in a while up here in the high desert. She was so sweet and took her time to ask me if my order was perfect, which it was! I really appreciate her taking her time to ask me. read more

Only "certain" people are told about the rewards program and only "certain " people receive good customer service everyone should receive they same good customer service not just people with light skin read more

Some customers get better customer service than others... It shouldn't take ten times too hear about rewards when there helping another customer, the boba is great but the customer service is lacking I was a customer but not anymore. read more

First time here at It's Boba Time in Victorville. I knew we had one, but I haven't had a chance to visit until last night. I was at Kohl's and happened to see It's Boba Time adjacent to Kohl's. I had to come on over to get some drinks. It's very bright inside. Consists of some seating. It has one all gender restroom that requires a code for entry. There isn't a self-ordering kiosk, but you may scan a QR code for a contactless order. I chose to walk up to the counter and order. The young lady who took my order was pleasant and efficient. Luckily they weren't too busy so no long wait time. I got 3 drinks; 2 for my daughters and 1 for me. I usually get our drinks with no ice, but they charge extra for no ice so I got them with easy ice instead. I don't recall other It's Boba Time locations to charge extra for no ice. It must be new or it's just this location... not 100% sure. Anyway, all our drinks were delightful. It was my first time trying the Coffee Milk Tea. I thought it was slightly bitter, but then again, I'm not a coffee drinker on a regular basis. Large Peach Iced Tea + lychee jelly Large Brown Sugar Milk Tea + crystal boba Regular Coffee Milk Tea + egg pudding Now that I know they are here, I'll definitely be back to try their other drinks. Btw, they have shaved ice now. Can't wait to try that. I was surprised to see macaroons and slices of cakes/crepes, too. Nice to see other sweet treats besides drinks. Thank you It's Boba Time! read more

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We were just passing through and decided to stop in...so glad we did! The Oreo milk tea was so good, one of the best I've had. Super creamy and flavorful. The guy working at the register was incredibly kind and helpful, which made the experience even better. Great service and a great treat. Thank you! read more

we are so extremely grateful and happy about our order we made from DD, did not disappoint with the generous amount of boba and the flavoring of love in our drinks. Nothing was watered down and on point thank you! read more

It's Boba Time - #4 Frosty Milk with Caramel, Pudding & Boba. Taro Smoothie. OREO Coffee Frappe. - Bubble Tea Near Me - Victorville, California

Great customer service, friendly, quick and I haven't ordered anything we don't like yet :) read more

It's Boba Time - My daughter and nieces enjoying a boba :) - Bubble Tea Near Me - Victorville, California

Out of boba and the bathrooms closed an hour early than closing. So I went to Wendy's next door.

I wanted a Boba so bad one day, and being that for years I've gone to the Boba tea house in loma linda which is fire af it was soo hard to settle, despite that this place did not disappoint my Boba drink was good. And service was on point very polite and respectful cashiers and quick. I didnt have to wait long for my order. I also ordered the macrons and they were unfortunately disappointing. None of them had any real flavor they all tasted like sugar and I ordered 1 of each flavor strawberry, chocolate, coffee etc. Just to try it out and none of those flavors came forward the smell and color was there but none of them actually tasted like the flavors they were listed as so that's why I gave 4 stars. read more

I've honestly never been so disappointed in all the times I've ordered here . I ordered 2 large cookies and cream with light boba One came out as they always do and the second one was half blended so the top half was pure vanilla and bottom half was blended They remade it and brought it back looking great and then I realized they forgot the boba They remade it again and the 3rd time it was so so watery and barely any Oreos and put extra boba I am so frustrated it's not like these drinks cost $2-3 I gave them my feedback but definitely drove away very frustrated and sad (I'm pregnant so emotions definitely got the best of me) I hope my next experience is completely different or that you guys can make it right read more

Very nicely decorated place. The boba is sweet and delicious. They have a lot of varieties to choose from including dairy-free milk and different types of boba (crystal, tapioca). The service was fast and friendly. The tables were clean and it seemed to be a colorful and happy atmosphere. read more

This was my first time in this establishment. I was very disappointed in the unfriendly service but more so disappointed in the products. The brown sugar milk tea was very watered down. The Oreo chocolate shake was more watered down than the tea. read more

Today I was poorly assisted and treated by Lillian S. Clearly as told her it was our first time and we wanted to take a few minutes to browse the menu and most importantly ensure what my wife and daughters were to order. She was just very un professional and lack of customer service. Body language is just as clear as words. We will never return to this location due to a very un professional employee. Customer service in this case was not delivered appropriately. Sorry but not sorry to put it out there this way. read more

We happened to visit during their "soft opening" and glad we did. There was a lot of staff and you can tell they were training. They were all very kind and excited to be there. We both tried the tiramisu coffee with boba, it was perfect. You know it'll be good when the boba is perfectly chewy. Can't wait to stop by next time I am in town and try the mouth watering macaroons. Congratulations on the opening! read more

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Outdoor: ample parking, Kohl's/Walmart shopping center (catty-cornered from mall) Indoor: clean, several tables, one bathroom. Friendly staff. Even when busy, our orders get filled fast. We've never had issues with our orders but today, there was a small mix up. We ordered #8 (as of 12/26/2023 - strawberry smoothie) from the "Top 20" list but it rang up as a strawberry matcha milk tea. It was partly our mistake for not to double checking the POS screen. I'm thinking the list was updated but the system/register wasn't sync to the top 20 list? Advice: order by name and/or confirm the onscreen order. Not a big deal. The texture of the boba is always cooked properly - not too chewy/hard. The crystal boba is good too. The milk tea has a tad too much milk. Personal preference, again, no big deal. Recommend. read more

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I ordered the earl grey milk tea. Really tastes very watered down can barely taste the tea. Was like water with some milk in it. The people were nice though. I won't go back. read more

Newly opened location! Congratulations guys! Stopped by here on the drive back home and was craving Boba. Bathrooms are clean and the shop is clean too. Got the taro slush and the tiger sugar milk tea with Boba. Taro slush tasted very creamy and not too sweet. If you love milky drinks, get this drink. Tiger sugar milk tea you can't go wrong with. Boba pieces are good. Chewy and sweet from the honey. Good location too! read more

Drinks are always good but wait times are always high. Today I went in and ordered two Thai teas and waited 27 minutes. There were a lot of people working too. Wild. I'll probably go to a local tea spot next time. read more

If I can leave a 0 star I would! I came in and made an order of over 40 bucks and got told to wait outside for having a snake around my neck! I understand the no dogs allowed but it's crazy that I'm being asked to get out for having a snake who doesn't shed fur or is walking on the floor! Horrible customer service the manager is rude ass shit read more

Hands down the best boba place in the high desert! They have a huge variety of boba drinks and much more. The establishment is always clean and the decor is super cute. I love that you are able to choose your sweetness levels. I was able to master my absolute favorite Thai tea drink. I have it saved and ready to go on my mobile app. Their service is so fast. Oh...their boba is so good and soft, not like other places that are super stiff. This place is amazing!! read more

It's Boba Time - Bubble Tea Near Me - Victorville, California

Fast service and sooooo many good choices! You can't go wrong with Boba Time! So glad we finally have one in the high desert!! read more

It's Boba Time - Awesome ambience !! - Bubble Tea Near Me - Victorville, California

Been to a lot of boba times & this one is honestly my favorite !!! The owners are sooooooo friendly & inviting. Super helpful especially for someone who is indecisive on choosing flavors. The place itself is so neat and a perfect place to study and chill. read more

I absolutely love boba time!! I'm so happy they made one in the HD because I used to drive down to the one at Haven City Market. My all time favorite boba spot!! I just went 2/25 and it was packed!! The staff are always super fast and amazing customer service. The location is very cute and clean. Plenty of parking. 10/10 would recommend. read more

It's Boba Time - Thai tea with oatmilk and a honeydew smoothie - Bubble Tea Near Me - Victorville, California

Love having this spot so close to home. The staff is always so friendly and helpful with the menu. Our favorites are the matcha milk tea and galaxy tea. There's always seating available, and it's always clean. read more

It's Boba Time - Bubble Tea Near Me - Victorville, California

The service was great, my wife and I enjoy coming here for our Boba. The service is fast and if you have any questions they are always happy to answer them. Will continue to come here. ​ read more

It's Boba Time - Large Tiger Sugar Milk Tea with pudding and Large Frosty Milk with Caramel - Bubble Tea Near Me - Victorville, California

We just found this new Boba Time place in Victorville and have been going for our Boba cravings. They're friendly and professional. The Bobas are made perfectly and you get a good amount with your drink. The shop is cute and clean. Highly recommend for Boba! read more

New boba shop in Victorville They have alot of different options and alot of good drinks read more

So happy that this spot is now in the HD!! No more driving down the hill to rancho for good boba. The drinks are delicious here and I recommend to anyone who loves boba. read more

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Okay! So I wanted to share both the good and the bad so you understand why I am giving them the score I did! Here it goes .. if I were grading them on customer service it would be a 10 which clearly Yelp doesn't even offer, but that part was great! Justin was truly amazing. He was engaging, very knowledgeable about the products they sold, and patient while I took my time on deciding what to order and was eager to answer all the questions I had. I didn't ask , but I feel like this might be a chain, which could be another reason I don't love it. They offer macarons which were okay, but cool to offer I thought. On to the bad. They could not turn me into a fan. The tea was weak and overall the syrup sweetener was not good. I ordered a peach green tea with Boba and it just wasn't even up to typical standards! The boba themselves were not even tasty either and the price was about average too. As much as I wanted to like this place, I just don't see myself coming back. While this place is closer to me, I'm sticking with my original boba place, as this place just could not turn me into a fan. read more

It's Boba Time - Coconut and Red Velvet macaron's - Bubble Tea Near Me - Victorville, California

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The menu is massive, so many drinks to choose from. Customer service is good also. The shop is nice looking and professional in my opinion. the drinks however are very medium. they are good but not great. the boba is only better than donut shop boba but most other boba shops make better drinks than boba time. three out of five. read more

If you're looking for a good boba spot in the High Desert, this is it! I'm so glad we have a location near by now. Great service, clean location, and delicious drinks! Definitely worth your money! read more

It's Boba Time - Bubble Tea Near Me - Victorville, California

My family and I come here often. Everything we've tried here is absolutely delicious! From the shakes and teas to the coffee. Highly recommended read more

the drinks are very good but the last couple times ive been here ive gotten severe food poisoning, maybe the workers dont wash their hands anymore or something. the lines are also extremely long too so i reccommend ordering online and then coming in to pick up your drinks. the work ethic is also quite inefficient, theyll have one employee making an order for a family of seven that ordered ten drinks and five other employees sitting around doing nothing alternating the register. tldr, great drinks, just not sure if ill be coming back here due to the poor hygeine and even poorer employees, ill likely be more in favor of supporting other local businesses read more

Very nice inside. Service was so so, but they did have a rush so I could sense that there was some frustration in the back. 3 stars because the boba was undercooked. Pretty disappointing after waiting almost 20 minutes. Chewing on raw pearls isn't a pleasant experience. read more

My second time here, I thought I'd try something new. I got the pistachio frappe it was so delicious. 10/10

The drinks are consistently good. would recommend this drink, strawberry cookie shake with boba. Definitely recommend it's boba time! read more

It's Boba Time - Large Strawberry Cookies - Bubble Tea Near Me - Victorville, California

I'm not sure how you could make this wrong. First timer here at this specific restaurant. The taro smoothie taste totally different from every where else I go, not in a good way. It taste like condensed milk with tons and tons of sugar but really slight of other flavor in my opinion. The texture is very liquid like rather than an Iced smoothie. This flavor is not one I'd buy again from here. Taro is my all time favorite but not here maybe other flavors I'm not sure. Will definitely try another boba place that has a taro beverage that actually tastes like Taro. Sorry. read more

Customer service is always good, mobile orders are always ready on time as well! Huge variety on the menu and always taste great! I've only had an error on the drink size twice on a mobile so if anything just double check your mobile before leaving haha I should have but lesson learned. Still recommend read more

Love this place! My mom and I like to visit here whenever we are in time! And the service is excellent!

Great selection of drinks, the menu is massive. So many options to choose from. Aesthetically pleasing inside and clean for the most part. Wish they had pasties or some type of snack besides macaroons. Service was great as well from employee Amanda, she was knowledgeable about menu drinks. Will be returning to this place especially in the summer it's about to be poppin' !! read more