Amazing is this Asian/Latino business builder Team of employees there; Angelo and Jose. I'm a regular client. I treat myself to one of their delicious blend on Friday nights after work, and I consistently see these 2 dedicated employees; focused, in efficient team work providing great customer service with a pleasant attitude & smiles. Very hard to come across at most any Beverage or fast food shop. And tonight, Friday 11/28/2025 7:30 PM at night, Black Friday night, Thanksgiving weekend, Boba-Time is the only business open on that shopping center on Sepulveda Blvd., and these guys are there at it. Man! That takes commitment, not only need. I'm sure you see and know that better than me BOSS. We met when "Timely reward, timely continued good performance" read more

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First time here on Sunday 5.10.26 about 11:40am and there were plenty of parking. Service was awesome!! She's totally friendly and saw me taking pictures and even said that I can take selfie of where the neon lights are. I didn't order food, but ordered Jasmine Milk tea...it was yummy, there are 4 seating stools to sit at. Service was quick. I posted menu board for here too. Oh and I love how spacious it is where there is standing room while you wait for your drink. There are tons of Boba Times, true, it makes it worthwhile when you go to one, where the service is great and the place is clean inside, it shows they take pride of their place. Also (lol), they were playing late 80's and 90's music here. read more

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First time at this location. Came with my son and nephews to get boba after dinner at a nearby restaurant. It was busy on a Wednesday evening. It took us over 20 minutes to get our drinks. I always get a strawberry smoothie with boba. Half the sweetener. Delicious. My nephew got the Dubai chocolate drink and it was soooooo sweet. I don't know how people drink this kind of sweetness. He loved it of course. You will find your drink here lots to choose from. Customer service was ok. read more

It's Boba Time - Van Nuys - Dubai - Bubble Tea Near Me - Van Nuys, California

Great ambiance, wonderful service and delicious refreshments! Thank you so much for the wonderful drinks! read more

It's Boba Time - Van Nuys - Top 20 - Bubble Tea Near Me - Van Nuys, California

WISH I CAN ADD ZERO STARS. I'm honestly beyond disgusted. I bought a crepe cake from Boba Time and found something in it that absolutely should NOT be there. This is a serious food safety issue and completely unacceptable. The fact I have no clue what it is even makes me more sick I was actually disgusted to my stomach for the whole night. One bite JUST ONE BITE RUINED EVERYTHING!!! I tried reaching out to the store and have gotten no response, which is very unprofessional. Situations like this should be handled immediately, not ignored. I trusted this place, and now I'm concerned about how their food is handled overall. I would not recommend eating here until they address these issues and take accountability. I expect a response and a proper resolution ASAP. read more

It's Boba Time - Van Nuys - Unicorn crepe cake - Bubble Tea Near Me - Van Nuys, California

Overall decent experience. Ordering was quick on the kiosk. Store is clean. I tried the Thai tea smoothie for the first time. A bit icy and light in flavor so I'll just stick to the regular Thai tea if I return. Nothing bad but nothing special read more

Love this place always super helpful with questions I have on drinks and I love the self serve machines I can take my time on my order and see the whole menu . I've gone to many locations and they have all been good . read more

It's Boba Time - Van Nuys - Best drink ever! - Bubble Tea Near Me - Van Nuys, California

This is my to go Boba place. I usually place the order online since it's easier and faster. By the time I get to the store, it's always ready and staff leave it in the fridge not like other places which leave it on counter to melt or for people to touch it. The cashiers and people who help with pick up orders are always nice and friendly. I never had issues with them. As far as for my drinks they have been always great and I really enjoyed them. Their macaroons are fresh too and I would recommend trying them out. read more

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You can't go wrong with anything out here. It all depends on what you feel like having a sweet drink with fruits or more like a milk tea. The service is always great and many options to choose from. read more

Good place for boba! Located on a plaza with ample parking.. i recommend stopping by for good spot to hang out either friends!

What happened to this place? It's 3:50pm on a Sunday afternoon with only 2 people at the kiosk, 1 person waiting on the bench, and 1 was the 1st of 2 people in line for the cashier waiting to order. It took literally 5+ minutes for anyone to acknowledge me. All 3 workers were in the back doing different things. The only girl there would look my way but not acknowledge me at all! Finally a guy told her to help me. Thank you! But all the questions I asked her she didn't know the answer to! My questions were simple: does this have fruit bits in it? "UH, I don't know..." and she'll turn around and ask the guys. She has 0 customer service skills and -1 in menu knowledge! I know this is an entry level position, but seriously? She's not cut out for this. Where did all the pleasant and capable employees go? The ones that knew the menu well, always had a smile on their faces, would recommend yummy drinks, and earned their tip? In fairness, the other two guys currently working are actually ok. read more

This is a boba place like many others. If you've had boba before, It's Boba Time is unlikely to change your life. The drinks are unlikely to stand out from many of the other boba places you might have been to. But the boba is good, the service is friendly, the place is clean, and parking was easy. For these things alone, I would give it 5 stars. But one thing would make me rate it even higher: their boba straws are plant-based rather than plastic, which is an improvement over the plastic straws I've gotten at any other boba place I've visited. Thanks for making me feel less guilty when getting boba! read more

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my sister was craving shaved ice so we stopped by It's Boba Time and it was the perfect late night sweet treat! :) read more

It's Boba Time - Van Nuys - Bubble Tea Near Me - Van Nuys, California

Had the pleasure of trying out this recently opened It's Boba Time location, during their soft opening, and I really enjoyed my visit! The employees were helpful, welcoming, and their great customer service enhanced the overall experience. Ordered a couple Honey Lemon Black teas with boba, and they were both perfectly sweet but not too sweet, tasty, and refreshing. The store itself was very clean and the glass case up front presented a variety of macaroons in addition to a few other dessert options to order from and pair with beverages, shaved ice, or açaí bowls. All in all, this was a wonderful first visit and I'm excited to return. read more

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Hi, my name is Justin and I am a Boba-holic. My daughter introduced me to Boba...I haven't had Boba since my college days where Boba was common with Thai Ice tea and Milk Tea being the craze. My favorite is watermelon, kiwi with extra Boba, sealed to perfection. There's something about the ritual of popping that straw through that plastic seal and sucking down that sugary bliss. I'm a frequent member and know where all the locations are in the greater LA area. Get your boba on as it's Boba Time! read more

It's Boba Time - Van Nuys - Background for selfies. - Bubble Tea Near Me - Van Nuys, California

How disappointing! The service I received was terrible. My experience was far from satisfactory. I ordered three drinks, and it took approximately 30 minutes to receive my order, which I find to be an excessive wait time. Additionally, the cashier was extremely rude, which made the experience even more frustrating. Their attitude was unprofessional and not reflective of the level of customer service I expect. Also, nowhere to sit. read more

Out of all the boba time locations I've been to this is the best one. Friendly staff and the drinks are made perfect every time . read more

It's Boba Time - Van Nuys - Caramel Frappe with boba - Bubble Tea Near Me - Van Nuys, California

This is by far my favorite It's Boba Time location. As a huge fan of bubble tea, I have a list of favorite bubble tea spots I like to visit depending on the type of bubble tea I'm craving. My usual here is the grapefruit jasmine/green tea with lychee jelly! I must say... this place hasn't failed me thus far. Although my drink of choice at this establishment doesn't contain boba, my kids' drinks usually do. I've tried their boba and it's pretty consistent. I've been to several It's Boba Time locations but this has become my go-to since they've opened. Service has been decent during all our visits. The place is small but there's room to sit and enjoy your drink. read more

Generally, I really enjoy coming to Boba time. However, this shop is quite inconsistent in the quality of their drinks. Sometimes the watermelon. Slushy's is a complete miss. I hope they improve on the consistency because it's generally not up to its normal performance. read more

Love this location. It's really nicely decorated & super clean. The staff is very nice here. So many options to try! read more

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First time visiting this new location, and I am thrilled to have a boba shop nearby! I ordered the honey-lemon black tea with boba. The tea was great tasting and the boba was perfect. The menu provides a wide selection. The store is modern and clean. The employees seemed to be in training and a bit shy, but I'm sure in time that will improve. The parking is super convenient which is a big plus for me (some boba shops are located in impossibly small strip malls). Plenty of parking right out front, and easy access to Sepulveda. I will definitely be coming back for my boba-fix! read more

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I got this today it tasted off, but I wasn't sure if that's just how they made it until I saw white stuff floating in my Thai tea, expired milk disgusting read more

It's Boba Time - Van Nuys - Just got this today it tasted off I thought it was just how they made it until I saw white stuff floating expired milk. - Bubble Tea Near Me - Van Nuys, California

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The boba was delicious--honestly, you can't go wrong with it. However, the service was disappointing. A young woman at the counter was noticeably rude and impatient as I was placing my order. I brushed it off, but it was clear the staff seemed overwhelmed with the volume of orders, and it was taking a while for them to get drinks out. Being a patient person, I decided to quickly grab some food from the Wendy's across the street while waiting. When I returned, the place was even busier, so I had to maneuver through ordering customers to pick up my drink. The same employee informed me that my drink had been ready for a while, with a tone suggesting, "It's been sitting here waiting for you." I just let it go, told her it was fine, and left. Experiences like these remind me why I sometimes don't mind paying a little extra for Postmates--avoiding rude interactions is worth the cost. The place is in a crowded plaza on a busy street, which I don't mind since I live nearby and am used to it. But while I have patience and can brush things off, someone else might have reacted differently to that attitude. You never know who you're dealing with or what kind of day they're having, so it's best to approach customers with respect. A word of advice for anyone visiting: bring some patience and hope you catch the staff on a good day. Oh, and one more thing--I've noticed that ordering through Postmates can be a bit inconvenient with this place; sometimes options like "Extra Boba" aren't available, which has led me to order from a different location for that specific option. It's a bit frustrating. read more

I heard from the store manager who was very apologetic and said he would train his staff better. I very much appreciate them taking responsibility. I'd like to see this location succeed. I will give them another try. read more

The Strawberry Milk Tea comes w/ bits of strawberries mixed in. So good! It's Boba Time is probably the best Boba joint in the L.A. area.

Came here twice and enjoyed it. The first time it wasn't busy but the 2nd time I went it was super busy.i had to wait 15 mins. just . For my first time ,I think I got a strawberry and mango tea with no boba and the 2 visit I got was a guava ice tea which was gross. It tasted like soap. Overall this place is clean and staff are nice. My tea cost me around 5.25. read more

I'v been there 3 peoples. So I order 3 drinks and 1 cake I requested three fork for cake but the cashier said I can give you 2 fork maximum.

so me + my partner, my sister + her boyfriend came here on april 14 around 8pm. we were in van nuys celebrating my sister's 16th birthday w some family and she really wanted boba and an acai bowl. we typically go to the one in eagle rock or glendale but this boba time was the closest one to where we were at. we come in and there are a couple customers in the store. the girl working that night did not acknowledge us and kept sighing and rolling her eyes lol. when she was finished w the previous customer's drinks, she finally came up to the register & heavily sighed and rolled her eyes. audibly groaning & "ugh"ing... the attitude was literally sooo crazy, i had to walk away lol... especially bc we came in pretty friendly & having a good time. even my partner was taken aback bc he's usually super understanding & patient w people but he truly felt disrespected. he wanted to even say sorry if coming in was such an inconvenience, but the girl wouldn't even look at us after we got our order. there were a couple more groups that came in after us too and i wonder if she acted the same way... i understand working a closing shift and having to do closing procedures lol like trust me i have worked in food service for years and have worked at a boba shop too... i just truly don't think the rudeness and attitude was warranted especially since it was an hour before closing. had it been 5min before close... had we been RUDE... i wouldve understood & been like, same girl, i get it. but come onnnn we came in happy just treating my sister & were met with a nasty attitude. read more

It was the first stop when we were in the soCal trip, nice n fresh strawberry matcha & hot latte.

Tasty macaroons and we got a Strawberry Yogurt Smoothy that had good flavor and texture.

Good customer service, very fast service and very friendly employees (Alexander is his name), I will definitely buy here again.

Great yummy drinks my favorite the yogurt smoothies I love the mango and strawberry yogurt smoothies

First time visiting its boba time, tried the PB açaí bowl would definitely recommend! It looks so cute and delicious! The employees were kind, the atmosphere felt welcoming, and the food was amazing. Worth a shot! read more

It's Boba Time - Van Nuys - PB Açaí bowl - Bubble Tea Near Me - Van Nuys, California

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Love some Boba! Coconut strawberry is Soooooo yummy!!! My whole family enjoys it also, such a treat to go get some Boba Time! read more

I really like the Boba at this place so I'm sad to give this review but we went in today and were the only people in the place, and the workers LITERALLY ignored us as they continue to do other things. All it would have taken is a quick second to say "we will be right with you", but nope. And the weird part is that they kept looking at us and I even said can we order and the guy looked at me and looked back down and kept working. Finally we gave up & just walked out. simple common courtesies are lost on this location, so we will not be back. read more

They got my drink out in a fast timely manner and the staff was nice. I ordered a Jasmine milk tea and they did it well!

Cleanliness is key with this new location. Exquisite service & drink quality. Never a bad day when you have Its Boba Time.

Amazing place, friendly employees, drinks are amazing and place just a cool small place to hang around ! Macaroons and cakes delicious would be coming back!! read more

I had come here earlier since i was in the area. Definitely a great spot for a boba fix, with a wide variety of flavors to choose from. Great customer service as well! read more