This place helped my brother and I get our mom buried. It's clearly a family-owned and family-run…read morebusiness with a lot of knowledge about the area's burial options, and was particularly helpful to our family since we wanted a green burial. Kyle was able to handle things with Hospicare and also with Greensprings Natural Cemetery seamlessly, had eco-friendly options for the burial (in addition to more common fancier coffins etc.), and had lots of direct experience with burials at Greensprings so he could walk us through how it would work in advance. He was very sympathetic and thoughtful. The resulting service was beautiful, exactly what Mom would have wanted, and the perfect closure for everyone. Costs were explained up front and there were no surprises in the bill, just a very clear outline and then an online invoice; they also helped us get the bill paid for the burial plot. Couldn't recommend these folks enough.

Thank you so much for helping our family process the loss of my late father. Russell Mollica was a…read moregreat man and father. Your assistance in honoring his memory in a sensitive and responsible way made all the difference. Rea

Our mom was laid to rest at Greensprings. It's very beautiful, with the air of a nature preserve…read more Lansing Funeral Home helped us figure out what sort of plot to get and helped us get it paid for using an online invoice, and the staff at Greensprings helped us look at options for a tree to plant at the gravesite and other specifics. The Greensprings folks also met us at their parking area, and provided transportation to and from the gravesite for those of us who needed mobility support. All of the people we've interacted with have given us the impression that they care deeply about our planet and are being careful to preserve the natural ecosystem with plantings as well as with their rules about burial shrouds and coffin materials and so on. When we returned home from the burial, I had the impression we'd been on a hike in the hills - a very different vibe from the usual somewhat depressing and formal funerals I'd seen in movies, and a feeling more like a beginning than an ending. The whole experience was perfect for our family and has left me feeling confident that Mom is safe in the arms of the earth, exactly where she wanted to be, surrounded by wildlife and flowers and trees.

When we were purchasing our new home, we found out that JB was the company the previous owner dealt…read morewith. We were going to stay with our current fuel company but the woman I talked with at the Cortland office that was so helpful and offered us "new client" pricing that we decided to go with JB. They sent someone to come over the day we moved in to check the lines, etc., and gave us an overview of what to expect going forth. So far they've been great to deal with!! Beth B.

They were one of the most difficult places I've ever had to deal with. There's one lady that…read moreanswers the phone that has absolutely no clue what's actually going on or just doesn't care about her job whatsoever. When I got my propane tank dropped off the girl that has absolutely no clue what she's doing told me in 3 days someone would come and fill it up fully, it was over a week later that someone actually did show up to fill it which wasn't a big deal but I had never had a big propane tank like that so I had no clue how long the starter amount they put in there would last and it was the dead of winter so it was nerve racking. After they come and fill it fully they give you your bill which, as what the clueless lady said, should've been just about 200-220. The bill was over 100 dollars more than the price I was told it would be and when I called they were acting like I was crazy because "the price on propane fluctuates". However the only reason I gave two stars is because they did fix the bill for me and gave me the amount I was told it would've been, them fixing it however caused a whole new set of problems. Fixing the bill took them over a month and I kept calling about it and kept being told it wasn't done yet and that they'd send me the bill which I never ended up getting. The only reason I knew it was finally fixed is when they finally called me OVER a month later and asked me when I was planning to pay the new balance like I was the one who was taking forever. Keep in mind I never got anything in the mail about and I called many times to check up on when I would get the new bill and was told that they were working on it and to wait until I received the bill in the mail. The only semi decent thing about that was they let me pay over the phone which they wouldn't let me do the entire time they were "working on it" I'm sorry but I refuse to believe it took them an entire month to fix my bill. And lastly I called them at maybe the second week of April and asked them to come pick my propane tank, I asked when it would be picked up and was basically told " that's not how it works they get to it when they are in the area". I'm 20 minutes from Cortland and pass where they reside nearly daily and I'm in a campground full of people who specifically get propane tanks through JB Smith but okay fine I can understand not making a special trip. I asked for an estimated time they'd be in the area because I wanted to be here when they picked it up and she looked it up and said they'll be there and should be able to pick it up in a week. Over a week passes and I haven't been called or notified in any way why no one has shown up so I call and I get the same damn girl who could care less and she tells me that almost ALL of their trucks broke down and they're having this huge problem and I'm like okay that's fine when will they be coming now. she tells me some specific day within the week that I can't remember now and guess what no one come yet again. From the very first time I called it's been around 2 and 1/2- 3 weeks and I'm about to be moving so I called today and got someone who actually knows what they're doing and I explain how long it's been and that I'm leaving and you know what she says , we can have someone over there this afternoon. THIS AFTERNOON. Like seriously has it been that easy from that start. An hour after that phone call someone is here picking up my propane tank. Except now, I don't know if they have a policy where they don't hook back up your own propane tanks but, I'm now left with figuring out how to put it back together and make sure it's not leaking alone. They are the sole reason I will not be winter camping again. The only time I enjoyed anything about JB Smith is after I finally got them paid and I wasn't having to call them or deal with them at all and I had a propane tank I didn't need to fill for 3 months and could use without worry. Worst experience ever.

Jim and Carmela were a pleasure to deal with in our time of crisis when our well ran dry. We had…read morebeen in contact with numerous other companies (25 in total), and all either denied us help, or were booked out over a year. We we're so grateful when we called and received a timely return call, and an estimate just a couple days later. We we're most grateful to him and his crew who came so far away from their region to help us. Within a week they were at our property drilling, struck water within 6 hours (~160 feet for us), and the following day dug out 80+ feet of earth, placed all the piping, buried everything, and connected everything. Two days total and we had clear running water! Couldn't be more grateful for them!

Very responsive using FB messenger. We found them on FB Hector page. As a new home owner local…read morerecommendations are so valuable. Carmella and Larry Utter are small town owners providing an invaluable service to their community. Would definitely recommend!

Left our yard a mess. Wouldn't hire again. Not as…read moreknowledgeable as I would have liked. Not helpful with suggestions and solutions.

It's one of the dirtiest and nastiest jobs a human being can endure, but Bob, Nate and Max of Land…read moreMaintenance Systems Inc. made it look like a walk through a pristine park on a gloriously sunny day! OK, so we embellished a little there, but Max Fedrizzi and Bob Munson came to our rescue within minutes of calling them. Bob immediately showed up at our house "after work hours" to evaluate the situation. He took the time to check out what he could of our leaking septic system, inside and out, and talked with my husband about the issues that they may find when the needed excavation was done. The next day and surprisingly way before expected, Bob and Nate showed up with their Bobcat fastidiously and swiftly backing it into our driveway off a very busy roadway. The next day and surprisingly way before expected, Bob and Nate showed up with their Bobcat, fastidiously and swiftly backing it into our driveway off a very busy roadway. Out of the truck the 2 popped out, energetically and with big smiles on their faces (go figure). The day began early and expeditiously with the needed team members coming and going to assist (Kessler septic, Roto Rooter and LMS operator, Max Fedrizzi). Bob always made sure I knew the whole process and every procedure required, making sure I had a say in all the proceedings while having me photograph the process to share with my husband who was at work. 7 and a 1/2 hours later the whole septic dilemma was resolved and we can now, thankfully, use all house plumbing without worry! We highly recommend LMS inc. for all and any septic needs. These guys truly are the experts!

So impressed! We needed our chimney cleaned for the season but had big concerns about Covid. They…read morewere just as concerned and we were able to get our chimney cleaned with zero contact. I love how this company was just as concerned about their employees as they were about us. This is the kind of company I want to do business with. A few years ago we had a chimney fire and needed structural work done. They did everything to make our wood stove and chimney safe to use. We heat exclusively with wood so this is very important. We also bought a brand new wood stove from them and everyone we dealt with was top notch, they know their business. We got the right stove at the right price. No upselling, they knew what we wanted and needed and showed us all of our options. Our wood stove works great. I highly recommend this company.

Holy Smoke recently did a repair job on a chimney liner for me and I thought they did a fine job…read more The workers were kind, explained things well, answered my questions and requests, and cleaned up. The work I was able to inspect (I did not go on the roof) was exactly how I had hoped it would be, straight, well sealed and overall professional looking. Bob (the owner) was helpful especially with the initial diagnosis of the problem, even when it looked like we were going to do a different solution which would not involve chimney work. However in the end we ended up going the chimney repair route to solve our issue. It was about a 3 week wait to get my work done. It was not an emergency situation and would imagine they have provisions in there schedule for stuff like that, however that was the wait time for my job. They arrived on time and did the work within the estimate. The hourly rate is not cheap. However, I did check with one other chimney service company and their hourly rate was within a few dollars so I expect this is the going rate for this type of skilled professional labor. In the end I am very satisfied with the work they did.

After waiting for five months for my other printer to tell me that my cards STILL weren't ready,…read moreGnomon Copy had printed cards in my hands within 26 hours. They underpromised and over delivered. That's the way to have great customer service.

My dad passed and I wanted prints of his photos to hang on wall - I emailed the store and Bobby…read moreanswered my inquiry right away around 6 p.m. and the prints were ready almost immediately. The store is open until 11 p.m. so I was able to pick up the photos in the same day. It felt great to have those prints of my dad. "A great staff that over-delivers" said in one of the reviews is true. I will skip Kinko's and online stores and come here for all my photo printing needs from now on ... Thank you Bobby.

Sleepy little hamlet nestles alongside Seneca Lake. Very welcoming townsfolk. WIll visit again!read more