Really excellent. In this situation you often have to make lots of decisions in an unknown domain…read moreunder stress. Kevin and his crew used their knowledge and judgement to guide us through with real compassion and caring. We wanted a basic cremation so Kevin listened, advised, and made it happen. They handled pickup, crematory, death certs, and obits. We decided as a family that we would take the amount that would have been spent for exactly the same service elsewhere, and donate it to our favorite charity. This was the greatest value that Kevin gave us: spreading some good karma out of our loss. Unreservedly recommend.

We lost our uncle unexpectedly and had to work through making arrangements from across the country…read more Not knowing the area or having any recommendations we lucked upon finding Kevin on the internet - and let me tell you what a blessing he has been to me and my family! He walked us through everything over the phone, was very patient with all my questions and ended up handling everything for us so that we could focus on other things. When we landed in Syracuse, we had to hit the ground running to take care of other odds and ends. Kevin met up with us eliminating the need to stop by his office to obtain the death certificates. He definitely went above and beyond to make things easier on us - amazing customer service! Warms my heart to know that there are still good people in this world - and Kevin is definitely one of them. I would highly recommend to anyone needing his services! Thank you Kevin!

Danny is very kind, compassionate and efficient. He came immediately on Christmas day after we…read morecalled him. We met with him the next day to complete paperwork. He explained every charge and answered all our questions. We had the cremains and death certificate within a week. We and friends were amazed how quick and efficient the whole process was. He is definitely the most cost efficient in the area as far as services.

I recently had Aegis cremation and funeral service help me with the death of a family member. I was…read morevery impressed with the kindness and professionalism of Paul and his staff. I would recommend this business to anyone looking for a reasonably priced, yet very well handled experience.

I worked with Aegis Cremation after my father's services. Everything was handled with quickness,…read moreease and compassion. I received my fathers ashes quickly and with a heartfelt message and overall feeling from their office. I also ordered jewelry through Aegis and it arrived timely, looking exactly how it was depicted on the catalog. I am so grateful for the warmth I felt from Aegis during this tragic loss. Highly recommend working with Paul and his team.

My experience with Matt at Rochester Cremation was simple and pleasant at a difficult time. I made…read moreout the form on their website before coming in for an appointment. All of our questions were answered and only a few signatures were needed.

To be honest here, I initially left a pretty scathing review for this company. I had, what I…read moreconsidered, a less than satisfactory experience as far as phone customer service. However, after the review I found out that a call center was responsible for my issues. The owner of the company reached out to me and made sure I was taken care of and apologized for the issue. He truly knows what customer service is about and loves his business and what he does. With any business, small mistakes can happen, but in the end it's all about how much you care. This company cares.

We recently used White Oak Cremation for our mom's death. We were so pleased with everyone there…read more They respond quickly to calls and emails. Since we used direct cremation, as well as a visitation at their Crawford Funeral Home facility, the entire cost was very affordable. I would recommend them highly!

From the owner: Our mission at White Oak Cremation is to maintain extraordinary standards of care, integrity,…read moreconvenience while providing affordable cremation options to all families.We strive to provide absolute transparency at time of arrangements so you and your family know precisely what you are receiving at your time of need. We offer plans for families that are seeking a "less traditional" or minimal service options. Making our costs considerably less and offering the planning of your arrangements online.Our prices and convenient online arrangement process, as well as our barcoding system, are some of the benefits to using White Oak Cremation.Cremation does not limit choices, but, in fact, increases one's options for memorialization. If desired, we can help assist or can host an event at one of our facilities. Our facilities include event spaces in Brighton, Webster, Webster Family Center and North Winton Village in Rochester.

Tim is such a great person! He made the process as easy as is could be. Truly grateful!read more

The Szczesny family are amazing people! They run their business and treat customers amazingly. If…read moreyou need to make arrangements for your loved ones, honestly look no further. They can't be beat.

Great place if you want to find out, at your mother's funeral, that they buried someone else (next…read moreto your father) in a plot that was purchased 20 years prior. it took them 4.5 months to resolve this nightmare and bury my mother in October, next to my father, as her corpse lay rotting at the funeral home after she died in June. It has been one year since her burial (and exhumation of my father) and they STILL have not re-placed the headstone in its proper location. GARBAGE DUMP OF A BUSINESS!

Fully recovering after being vandalized and robbed, Lakeview is doing great in recovery, but could…read moreuse donations! One of the most beautiful Cemeteries around!!