I just brought my iPhone 6Plus in for a screen & camera repair - they charged me way less than…read moreother companies I'd investigated. Ozzy was SO pleasant, and I could tell that customer service is something that's important to them. My phone was ready lickety-split! They're really great, and I wouldn't hesitate to bring back any of my apple products.

I had a very disappointing experience here. I brought my own replacement screen, and initially I…read morewas told that my screen was too thick and wouldn't work. Then the technician said he could fix my phone for $150, which I agreed to. However, after the repair was done and I had already paid, he told me that he actually used the screen I brought from home. This was never communicated beforehand. If I had known he was going to use my own part, I would not have agreed to pay that price. I feel misled and overcharged. The lack of transparency is not acceptable. Make sure you clearly confirm what parts are being used and what you're paying for before agreeing to anything here.

Highly recommended! I am a regular customer at Fairfix…read more FairFix is well known for its outstanding customer service. In addition, the work is done efficiently and effectively for a fair price.

Fairfix has moved to Trumbull Mall. i had previously had good experiences when they were at…read moreFairfield location. DO NOT GO!!! I had a minor problem with my iPhone and it came back ruined. The young guy who worked on it took zero responsibility in spite of it barely working now and I'm headed to Apple's Genius Bar (and a big bill) to get it back to the way it was- hopefully!!! HORRIBLE

Edited (18-Dec-20) upon owner (Matt Abrantes) calling me and fixing the problem at a closer…read morelocation, once my original review was posted online. Just because the employees act foolishly, doesn't call for a business to be called out for poor practices. Matt made well on the deal and I apologize for using such harsh comments. Then again, had I not posted online, the issues would have gone to the wayside. If you have problems with Mobile Rescue (any location) contact them here and get your issues resolved: Customerservice@mobilerescuetechrepair.com It's unfortunate I had to go this route, but when you're out nearly $200 (during the holiday season) and additional money is required to fix the problem, I felt this was the only way of getting the attention needed to come to a resolution. This should be posted for all to know; this team preforms a weekly round-table meetings to discuss issues that arise from one week to the next. And they make good on their discussions, bravo. Being that this is a "veteran owned business", as posted on the front door, it is awesome to know that this American hero, is willing to serve and protect, even now that he's part of civilian life.  A good dude, refunded all of my money & fixed the 2nd issue without hesitation. The staff running the individual store does not always have the last word.

I went in to have a phone repaired. It was too old and would not light up. We tossed it and l…read morebought a used phone for my granddaughter she is very happy with it. I had my battery changed and now l have 2 Apple warnings. They are both for improper parts used. I am going to bring it back in and talk to the person who fixed it. I do not like having red warnings showing on my phone. I ended up buying a new I Phone from Apple. No authorized Apple Dealer would fix the problem. The replacement battery was put in cheaply, and Apple would not touch the phone. The service person will not listen to you. The owner will talk to you and tell you they do authentic Apple batteries, but the foreign kid behind the counter does not comply. Do NOT bring your Apple phone to this place. Bring it to an Apple authorized dealer!

I went over today with my daughter's iphone 13 that had a dead screen. Brian replaced it way…read morequicker than I could have imagined. I was charged what he had on his website which I feel was a fair deal. I highly recommend him.

Great honest and knowledgeable! Price us fair and does it…read morepretty fast. I took an Ipad that had the charge port loose and he was able to fix it right away

I was given a price on the phone to repair my IPhone 6, drove to shop to repair, picked up the…read morephone and paid less than quoted, drove away and noticed my phone screen was still cracked. I called and told the owner who told me to return. The owner replaced the screen without any additional cost. This is the type of service that needs to be recognized. Thanks!

They are wonderful. Whatever we bring, he sees right away what is wrong and just how to straighten…read moreit out. I am totally not tech and he explains clearly and doesn't make me feel like a dinosaur. He has twice come out to the parking lot to pair my car with the phone.! He is a gift in this complicated world of phones. December 12, 2025, KateA.

Gabe is the Man!!!!…read more My friend dropped my phone in my pool and I had just had my little girl 1.5 years ago. I thought my pics were backed up, I was wrong. I raced to Verizon to help me back up, they held my phone for 8 hours and said it was backed to ICloud and I was good. They were incorrect. I went to Apple the next day to help me complete what Verizon could not do and they told me "yes everything is transferring over to your new phone you are good" then sent me home. My pics were not transferring and then my phone went dead. I don't care about anything other than pics and videos of my little girl, so relaxing I may have lost all of her .. now I'm hysterical crying and went back to Apple where they turned me away because I didn't have an appointment and told me to come back in an hour. With nowhere to go I did. They then said they could not help me since the phone was dead. They could try to restore it but probably could not help me. They were right this time, they did not help me at all. This is Apple in Stamford btw if you are wondering. The girls name was Raja or something? The check in girl - nasty. I found Gabe at Mobile Rescue in Norwalk and he not only saved ALL of my data.. he sat with me for 2 hours and helped me transfer everything I wanted over to my new phone. He's patient, kind, smart and the type of person you don't come across much these days. You can trust him, I will not go anywhere else EVER again.

These guys is quick and trustworthy. Jaq really good guy. Thanks for repairing me old laptop.read more

Excellent prices and great customer service was provided to my husband and me…read more I would highly recommend their services.

Fast fix.. Great service.. Thanks...! The price good…read more. The guys so nice.. I'm gonna came back for sure.

My Samsong phone on / off switch stopped working, could not turn on cell phone. Called Jesus, and…read morehe said he could fix my phone... and he did, for a very reasonable price. Very happy I found KMB to repair my phone! 5 Stars *****

He works on my Cell phone every time…read moreIt breaks consistent and reliable. He is also working on a computer for me, can't wait to see how that comes out!!