So I had to update my review & remove a star due to the lack of communication. When my laptop was ready for pick up no one called me, when the diagnostics was complete & a part needed to be ordered no one called me & when the part arrived & I needed to drop my laptop back off for the work to be done, no one called me. In each of these instances I had to call the store to follow up it would've been if staff called or text status updates. read more

The people who work there are very nice, exceptionally nice, well informed and with the best intentions. Purchasing there is something you can do with total peace of mind. read more

Hayden went above & beyond to help and was a true professional. Very nice people who work here & that is appreciated! Also a great selection of products with really reasonable prices for every budget. read more

As I run a tech business myself and deal with these issues daily, I can't reccomened iTech enough. The staff was thorough, caring and as I've seen my fair share of the polar opposite: I highly recommend iTech for your needs. read more

Recently I had a laptop that out of know where started to act crazy. On its own, multiple windows would open and close. So the natural thing I thought of was maybe I have a virus. So I ran all my virus protection including Malware and it still acted crazy. I asked an I.T. guy for assistance and he did his thing and told me the computer was shot and to buy a new one. To me, that was devastating as this was a new computer. The last thing I wanted to do was buy a new computer. I ended up hopping on Yelp, went into the search area, and had it send my issue out to vendors on the site. In a short time, they responded back to me, started the dialogue, and told me what the issue would be. He broke it down in simple and easy steps. When I followed it, it was exactly what he said it would be, a bad screen. Based on that, I told him to order me a screen. When the screen came in, I was called by the technician. At the store, the tech greeted me, told me he would have the computer fixed the following day. Which is exactly what he did do. Overall I am impressed by the business and the willingness to diagnose an issue without me even giving them a cent. They were fast, gave me a warranty, and I will certainly use them in the future if the need ever arises. read more

Shady. Vague dubious . Owner is fast talker. Problem is- he cannot recall his empty promises. Does not sell certified apple devices. This company changed it s name due to fraud- experimac to experimax now itech read more

Do not go here, I decided to drop off my MacBook Pro at Experimax to repair the display that was damaged because apple had over a week wait for the a Genius Bar appointment and Experimax promised it would take 3-4 days. After waiting nearly 2 weeks they returned a MacBook that had a low quality 3rd party screen that was dim and cloudy in comparison to the original. After expressing my disappointment and frustration to Josh the manager and explaining that I had felt misled, the only remedy he offered was replacing it with a screen that they would remove from a used MacBook that they had for sell in the store which had signs of wear and scratches. In summary go to Apple, this was a nightmare I ended up waiting twice as long as I would have if I went to apple and paid $500 for a used screen, apple would have replaced it with new first party parts for the same... I am extremely disappointed and will leave this review everywhere that I can. Im attaching some pictures below so you can judge for yourself what they try to pass off as "the best parts available" read more

iTech - West Palm Beach - The MacBook on the left is after the screen was replaced, this is what Experimax try's to pass off as " the best parts available" - Computers Near Me - West Palm Beach, Florida

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veryhelp ful they do great work the staff is very friendly and care about good quality

My experiences of working with Experimax in West Palm Beach have been outstanding. They are experts with all Apple products. I have recently bought several apple computers from them, that have been refurbished and come with a one year warranty. I have been very happy with their service. I have been working with Shelby, Lead Solution Specialist, and he has been so very accommodating, as well as the other staff. I have also brought my apple products there for servicing and was so very pleased with the service. I would highly recommend Experimax for all your Apple needs! read more

An amazing team of people who work fast and efficient. I went in with a computer that I desperately needed fixed for a production and they were able to get me back my computer in a day and a half. I don't know if that's normal but it definitely was much faster than the Mac store. Thank you . read more

iTech - West Palm Beach - Amazing , knowledgeable team of people. - Computers Near Me - West Palm Beach, Florida

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Very knowledgeable and will take care of your device needs! Great people! Very professional!

Everyone I worked with was friendly and professional. My iPad 6th generation screen cracked when my dog knocked it off the table and onto the floor. The team at Experimax took my iPad and returned it repaired perfectly and it was ready exactly when they said it would be. I'll never go anywhere else! Thank you Experimax read more

My girlfriend ended up talking me into buying my Mac book from here. I've always been skeptical on pre owned laptops but a lot of my phones were refurbished since I broke the new one at times. The refurbished worked a lot better than the newer one so I figured why not. I'm not disappointed at all. Well educated staff as well read more

The worst experience i have had in my life, the day i purchased a MacBook Pro from this company! They advertised a 2019 i9 16" MacBook Pro, i called them to confirm availability to which the said yes, so i sent a friend to collect it, they gave him a 2018 MacBook Pro?!?? I called them back they said it was out of stock and they would order it. 2 weeks later they contacted me that it had arrived and 4 days after I sent my friend back to collect to which they replied, it's out of stock!!! They sold my laptop!!! I called them back for a replacement to which the clerk said there was a 2019 i9 32ram 512ssd available at $100 extra (I thought this was unfair still I was willing to pay it) on arrival my friend produced the 2018 and $100 for the trade only to be told it would be $179 because of an error!!!! (Dhfhfhfhdh) ok so we agreed to pay the $179 my friend then took a pic of the specs which showed a 2019 i7!!!! On calling back they said there is nothing they can do!!!! They are the worst!!! Their principles are screwed up and through it all the owner and manager refused to speak with me!!! They deserve to be shut down!! Totally unfair to a customer. read more

I never knew about This company until one Month ago. The eployees are very knowledgable on Apple products. I consider them to be Apple SUPPORT in person. They paired My Iwatch With My iPhone 6xe and I had an I pad 7 air2 that dropped and cracked, very honest guys told me it did not pay to fix and offered me a brand new IPad 9.7 128gb for under $375.00. This company is very reputable and honest and I would like to recommend them highly. read more

Very reliable company with extremely high professionalism in regards to there repair expertise very customer friendly going out of there way to accommodate there customers read more

I went here back in June because my battery was apparently broken and needed to replacement, they fixed it for cheaper than any where else would have but their great service didn't stop there. A few months later My battery appeared to break again, I went in and they told me they'd fix it for me in the warranty but did warn me it might not be a battery issue and it's just semi fixing the issue. Yesterday on Christmas I had the same issue start up again, went in today and explained the situation and how I understood it might not be my battery but begging for a way to save the memories I had . They were able to fix my issue without replacing the battery again and gave me the chance to save everything and hopefully have a working phone until I could get a new one. Each time I went in I saw a new person and they treated me amazingly with great customer service accompanied with actual results! So thankful I have my memories on my phone and to have a new place to fix all my electronic needs! Will definitely recommend them to anyone looking for a place to fix their stuff!! read more

My computer needed new speakers. The service was fast and prices very reasonable! So pleased to know they were right down the road from me!

Totally awesome is the only word I can use to describe the service, the knowledge and the quick turnaround. I will always use their services and refer all my friends. read more

I took a chance on repairing my iPhone and replacing the battery. I was very concerned about doing this, since I had a bad experience with a repair not too long ago at the local Apple Store of all places. The techs I spoke with at Experimax explained my options clearly and patiently. The price was reasonable, and it was done exactly when they promised. They did a wonderful job on the repair, and I recommend them without hesitation. Thank you Experimax!!!!! read more

I'm writing this review on behalf of my parents. I am so grateful for an honest repair shop that cares about their customers. Thank you Experimax for great customer service! My parents don't speak English very well and they took their old iPad in to replace the battery. They were quoted a price and told to expect the repair to be completed within a week. A few hours later - their iPad was ready and they were charged less than the original quote. Outstanding customer service! Thanks so much! read more

I had an older mac mini that was running super slow, experimax were able to upgrade it and help me avoid replacing. Its running perfect and fast! Reasonably priced and professional service. read more

Thank you to Shelby and the staff for diligent work on my old Mac tower. I have purchased IPads from them traded my 6 to them. They have fixed numerous macs for me. One they took in and made sure all was good on a product I purchase through OWC Mac only company. 2008 tower they did that at N/C. I highly recommend them bypass the Mac Store these guys are genus's..!!!! Great preowned items, iPads,watches,iPhones. All Mac...... cool stuff read more

Josh was awesome upon my drop off and pick up! He explained the ins and outs of my repair, as well as when I should expect my device to be ready! Got a screen protector and a one year warranty with my repair! read more

This is a trust worthy place. I've had my devices fixed here since the store opened. They really care about customer accommodations. They were very busy when I came in tonight but regardless still gave me a great experience. Whether you're getting a phone screen repaired or buying a used computer, they will do whatever it takes. Highly recommend this location. read more

I needed some help transferring data from an old Mac laptop to a new one. I have a background in tech and totally could have done the work myself, except that the adapter I needed was more expensive than just having them do it! So I dropped it off on a Thursday and was told 3-4 days because they were backed up. The following day I got a call that the job was completed and to come pick it up! I waited a few days to write this review to make sure everything on the new machine is functioning properly, and it is. Everyone I dealt with was super friendly, pricing was as promised, and they even bought my old laptop for a BETTER price than Apple offered. Excellent experience. read more

They did a great job repairing my iPad my 2 year old broke. I am glad I found these guys. It was fixed quickly and properly. Now I don't have to look like a weirdo at the company meetings. Back to normal! read more

My iPhone fell into a cup of water and stopped working, so I decided to stop by. There was nothing they could do to get it working 100%, BUT they did clean out the water on the interior of the iPhone free of charge. Which I believe led Apple into give me a new iPhone for free. (I didn't tell Apple I dropped it in the water and they could not determine that) Although I did not purchase anything, I would highly recommend their products and services. This small business focuses on honesty, transparency, and professionalism. A lot of third-party Apple vendors would have charged me just for having my phone looked at. The Mac Toy Store did not. read more

I think Experimac is a fabulous store. I have been doing business with them for a few years and I'm ALWAYS very happy. They are FAIR, HONEST, & FRIENDLY! You can sell your Apple products, buy new USED Apple products and ALWAYS get the best deals in town. I'm a shopper, trust me. The people are amazing, never get impatient showing me new things & ALWAYS have a smile! This is the kind of place I don't mind spending money in! Take my advice... Give them a chance... You'll be glad you did. I give them read more

Always used to go here for frequent screen repairs when Dale was still involved but brought in a Iphone 5s which wouldn't power up, and told me to take it to Apple Store which was even more useless. Found Ifix your I on Okeechobee blvd. who quickly fixed it be removing and replacing the software for $21. I am thrilled and will now be a faithful customer of IFix your I. Sorry Experimac but we are through. read more

My 17 year old son dropped his iPhone 6 as I picked him up after school on Friday. The screen shattered. The phone is insured but the ONE thing that isn't covered is a cracked screen. We were referred to Experimac by a family friend. 45 minutes later, a new screen was installed. We were greeted as soon as we entered the building. The process was simple and quick but not cheap ($104 + tax). Check in with Yelp to get a $5 discount. We'll be back if we need to repair another screen. I hope that won't be necessary not any time soon, lol! read more

So Impressed with service and selection. They went above and beyond helping me with my iPhone issues and I will definitely buy my next laptop there as well!!! New Macbook was $1699 and there a refurbished one with 2 year warranty was almost half the price. LOVE THIS PLACE!!!! read more

I think this place is amazing for pc repairs and Part installs Scott the assistant manager was amazing with how fast and how easy it was it took less then 3 minutes my dad and me were in and out I even called afterword and was like I'm telling all my psn freinds about your stores we had previously tryed geek squad thru best buy and was Not impressed people want easy and simple NOT complicated and expenisve and having to go thru hoops of fire to reach the end result and I'm sure anybody who reads this most will agree with this and if you don't that's your opinun and I respect that so yea Scott keep being awesome :) read more

These guys are great. They are always super helpful and kind. Craig was very knowledgable and helped me update my computer hard drive and operating system. I will definitely be back in the future for any Apple needs I may have! Thanks :) read more

No matter what type of computer you have, they will figure out what's going on and give you great options to repair it, or replace it. I have also had cell phones repaired and they're always priced right and provide excellent service! We have also bought used Apple items from them and they are in excellent condition and they always back up what they sell! read more

Went yesterday. Got exceptional service from Brandon. Have been here many times before. (Teenage son that beats up his phones) majority of the time fixes are quick and reasonable. Have had items that did not fix right the first time but brought it back & they honor their warranty & fix again. read more

This place never disappoints! I pass several i-phone repair places to come here every time I need something! Keep up the good work!

I dropped my computer off because It was getting hit and burning up chargers. 6 hours later I called to get a status update and they had yet to even look at It. The guy said he would call me back with a diagnosis in an hour...no call. I went this morning to pick It up because I need It for work and told them I was going to be late for work so I need It now. They open at 10 and I was committed to 10 for work. They decided that was a good time to open It and start working on It? I was like ummmm hello??? I just asked for It back I need to go to work. So now that the took my battery out and put It back in, It won't turn on at all. Not only did they waste 24 hrs of my time but I got my computer back in worse condition. Thanks but no thanks. read more

Was referred to Experimac by a friend owns a local iPhone Fix company. Came in because my phone was glitching and turning colors had water damage and I didn't know what to do. They said they would clean it out for me and if I needed to replace any parts they would let me know and that it would take an hour and a half maybe two hours. I got an email an hour later saying my phone was done. When I came to pick it up, no parts were needed, phone was working how it's supposed to be all in a timely matter and for a super cheap price! I thought I was going to have to buy a new phone. These guys saved me a bunch of money! Thank you so much! read more

Very good experience. Polite, know what they are doing, fair price and fixed fast. I will use them in the future and recommend to others.