Andi went above and beyond trying to accommodate my needs. He traveled quite far to pick up my…read morephone because I couldn't take it to him that day and we didn't want to wait any longer for water damage to get worse. He also gave me the best price and most fair service in comparison to to other store I called before him. I would highly recommend him.

Great service! Good communication. I recommend Andy. He'll even deliver to you. He's starting…read moreup a new business and we all should give him a chance.

Had Noori come out to fix my iPad. He's on time. Very efficient. Did an amazing job was easy to…read morecommunicate very reasonable. I would highly recommend them for future repairs. Very reasonable.

Sent a pic and request for repair of my iPhone15 camera lens-protector. I received a prompt…read moreresponse with a solution of how I can buy the part myself for replacement. Appreciated the integrity and genuine desire to help. I plan to refer to this business again for future mobile needs.

Vi was nice enough to come in on Saturday to replace the battery on my iPhone 13 Pro Max. Took her…read moreless than 30 minutes. Learned my lesson with using non Apple batteries. Should be good for another 3 years. Thank you

#UPDATE After a little over a week of use. The caveats below…read morestill persist. One thing I've also been noticing is my screen will sometimes lag heavily. This goes for watching a video as well. Video will be choppy/laggy and this never happened to my original screen. Sometimes if I charge my phone and play music and use Apple Maps, the screen will also lag heavily I'll. Again this never happened with original screen. I've also noticed greatly that my battery % is being drained a lot faster. Even if it's regular use like how I did with my original Apple screen. I suspect it's the aftermarket screen. However, the 4 star review will still stay. Just an update. Will probably buy a new phone soon but this is still decent for $85. Great customer service. Fast service. I replaced my iPhone 15pro screen due to cracked screen. The only downside that resulted in 4/5 star is the aftermarket screen. It's great for a quick on the go if you don't want to spend $180+ for an original screen. The lighting on the aftermarket screen does have a light blue led color to it and it is not as vibrant as an orignal Apple screen. This you can tell. I don't mind this as my eyes will get adjusted to it. However, my biggest gripe to where I can tell a big difference on is the lag input on swiping. Just swiping the Home Screen to the next screen, the apps become blurry and it isn't a smooth transition. Another, big issue is the touch screen. I did put another screen protector layer on top of the new after market seal (the seal is part of a warranty depending on if it breaks or not). So I decided to try and protect my screen further. Upon doing so, I can tell a big difference in typing my letters especially the letters to the side of the screen "A a S P L & backspace". I now have to press my screen ALOT harder to register the letter I want. I find myself having to backspace and retype my words a lot more as pressing the letters do not register sometimes. Sometimes swiping from bottom screen up to close an app also does not work and I would have to press my screen hard to swipe up. Overall, this is a good purchase for a quick $85 on the go. If you do not mind the caveats I have listed here (maybe it's just my screen) then $85 is great. Other than that, you may want to spend more and get an original Apple screen.

I went to NEO Phone Repair (inside 99 Ranch, near the hot food side) because I thought I had two…read morebroken camera lenses on my phone. They told me to bring it in and said it would take about 25 minutes. When I came back, they explained that it wasn't actually my phone's lenses that were broken--it was just the lens protectors I had forgotten I had on. Instead of charging me for unnecessary repairs, they simply replaced the protectors and only charged me for that. I really appreciate their honesty and integrity. They could have easily charged me a lot more, but instead, they saved me money and gave me peace of mind. Hard to find service like that these days! Highly recommend NEO Phone Repair if you need trustworthy and reliable phone repairs.

Service was great! Came here to replace iPhone screen and charging part. Since it's an older…read moreiPhone, they had to order the parts and wouldn't be here for 5-6 days. Got a call the next day. parts came in early. Took about 30 minutes for them to replace both parts.

Was in shopping with the family, and I brought in my daughter's iPhone to have the cracked…read morescreensaver replaced. In and out in less than 5 minutes and only $10 for a great installation! No air bubbles or lint to wrestle with like I've had with my own DIY jobs.

Took them my gold iPhone the son blow it up they try put my phone back together on a hole different…read moreblue I phone the camera didn't work correctly still an just broke 3days later the back plate just cracked apart. Good luck if you take yours. Gave me an older model phone witches I couldn't use because wouldn't support the apps I need for work . Still have it just never went back to your store give it to yall. Plus you guys kept harassing calling an texting say you have the location of the phone so you could of pulled up to get it

I will never take my phones anywhere else. Cellular experts are the definition of excellent…read morecustomer service. Not only are they the most reasonable in town, they guarantee all of their work and repairs. They are fast, friendly, and flexible. I also want to add they are honest! There have been several times where my phone did not need to be repaired but just needed a couple of things done and they charge me a very minimal charge for it. Anyone else would've probably taken my money and said that something else was wrong with it! Five star service every time. :-)

Mark and Kevin are awesome! 10 stars! I came with a cracked screen and they replaced it with ease!…read more It took 30 mins or less. They have lots of case options and key lanyards, iPad cases, pretty much anything for the phone accessory needed. They helped me put on my new tempered glass screen protector and my new case! Everything is really affordable. It's inside smartshop so you can entertain yourself by walking around and buying snacks or shopping for makeup, clothes, or jewelry. Their customer service was impeccable. And I would def be coming back here versus a place at the mall to get ripped off. Thanks again mark and Kevin for making my phone look like brand new again!

The are my new phone guys I love them. I walk in, tell them what I need and they make sure it…read moregets done the way I want. EXCELLENT customer service. I refuse to deal with anyone else like Metro.

Brought my phone in because it would be at 100% and then randomly die or drop down to six as it…read moreturns out. I had water damage so they replaced my battery and it was good as new :) saved me $800 but still a little pricey with the battery replacement cost me 250$ and had to pay for them to fix my service (that THEY messed up) costing me another 90$) :/ Eh mixed feelings about this place

10/10 Screen replaced in under an hour they were very helpful, definitely would recommend the…read moreservice if you need anything done.

Great experience. Friendly staff greeted me as soon as I walked in. Prices were fair, and the job…read morewas done in less then a day (my phone looks good and how I was hoping after the repair) For those who've never been here before, I'd note two things: 1) You can't pay with a regular credit card, I ended up paying with Zelle. 2) You DO NOT have to go up any stairs to get to the store. They are on the first floor towards the middle of the building. There is another (out of business) store upstairs that can easily be mistaken for this place, don't be fooled by it!!