Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

The gentleman at the Saturn Drive store was very helpful, knowledgeable and efficient. I'll…read morecertainly be back here and will highly recommend them.

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

Great prompt service. What a pro! Cracked screen protector on my iPhone, instant diagnosis and very…read morereasonable price to repair. In and out in less than 10 minutes.

Broke the back on my Samsung Note 9. Walked in and in less than 30 minutes, my phone was fixed…read more Could not be more pleased with their service.

I regret being referred to Cellular Plus on Parklane Road and will not return. I brought in my…read moredaughter's Apple Watch for a cracked back, charging issues, and an upside-down screen orientation. I was told it would be repaired for $100 and ready Monday. Instead, I received no updates and had to return multiple times over approximately three weeks. Each time, I was told it needed more time and would be ready "tomorrow." When I finally received it, the watch was rubber-banded together, covered in glue, and only the back appeared to have been repaired. The other issues remained unresolved. Two days later, the watch shut down again. When I returned to discuss the problem, the representative became defensive, called me a liar, and refused to review the cameras he had mentioned. I had remained patient throughout the process and was not disrespectful, so this treatment was completely unacceptable. I paid $25 after he initially quoted $30-$35, yet he said I should be grateful because he had done more work than I paid for. The money is not the main issue--the lack of communication, poor workmanship, repeated promises, and unprofessional behavior are. I cannot recommend this location.

Mid September 2025 my wife's android phone (Samsung galaxy I think) became unusable due to all of…read morethe apps that the Grandkids had installed on her phone, which had a ton of pop up crap (adds?) that we could not get past, they were so invasive. Shawn took care of it. Once we described the symptoms he had us leave it with him and about an hour latter he called my phone and told us we had two options. We could have him wipe the phone, which would lose all her information and photos or he could uninstall suspect apps that had been installed by the grandkids. We chose the second option. Charged us $51 I believe, and had it running like it was new in about 2 hours. Highly recommend.

This place came highly recommended as a fast, reliable, and reasonably-priced place to get my phone…read morerepaired. I wasn't disappointed. I called first, to make sure they were able to take a look. The person who answered the phone was very responsive and gave me a quote (which turned out to be accurate). The staff confirmed my suspicions about what was wrong with the phone, but they also gave it a once-over for any other potential causes of the problem. I sat in the waiting room (quiet and comfortable) for roughly 30 minutes while they carried out the repair. Problem solved, and my phone hasn't given me any more trouble. I've been putting off getting some repairs to my laptop that's limping along, and I will definitely bring it to Mr. PC. These guys are trustworthy and aren't going to sell you something you don't need. They also do a great job explaining what's wrong with your device in laymen's terms.

These guys were the BEST!! I came in really close to closing time, but they had no problem with…read morereplacing my son's iPhone screen! Only took 20 mins. and you can't beat their prices! Great customer service, and such a PLEASURE to talk 2!!! I would recommend ANYONE 2 this company!!

Today I went to iTech Connections to get my phone screen replaced. The assistant manager helped me…read moreand she did such a good job and very quickly! In and out in about half an hour! As far as pricing they charge pretty great rates for iPhone screens. For my iPhone 6s+ it was about $170. The customer service was great! Alyssa was so nice and answered all of my questions and concerns, and she was very courteous and approached me immediately. I sat in the waiting area while she was fixing my device and had a complimentary cup of coffee and browsed some of the accessories. The only recommendation I would make is to have a better variety of phone cases for the iPhone 6+. Even the pricing was good on those as well! Overall I'm a highly satisfied customer and I will refer all my family and friends, and I will only have iTech fixing my devices from now on.

I took my cell for repair. Paid 140 dollars but it wasn't repaired correctly. Within 2 months got a…read morenew phone somewhere else. I would not recommend this business to anyone.

I called many places, and I got lowest price from this place, they replaced my iphone 11 screen in…read more20 minutes. I am not sure about the quality but they said they have 30 days warranty.

Had my broken phone screen repaired by Vusala. He was professional, accurate and provided a great…read moreservice. I would definitely recommend Express Phone Repair. Thank you.

the back glass cover was cracked on my samsung S23 and needed to be replaced. I already had the…read morecover replacement. The gentleman had it replaced and I was back to work with 15 minutes at a great price.

Amazing! Couldn't have been nicer. Fixed my phone in 1 minute for a ridiculously amazing price…read more Highly recommend!

My Dell Latitude Light Gaming Laptop constantly stopped working, froze and took forever to restart…read more He took the time to understand the problem. He restored window 11 and applied many upgrades. He offers reliable, efficient, and professional service. I couldn't be more satisfied with the service I received. The quality of his work was OUTSTANDING. If I could give 10 stars I would. If you have a problem with your Laptop, don't waste your time anywhere else. Just go to Derrick PC Repair in Columbia, SC. I will definitely be returning for any future needs.

Derrick is the best, he fixed the charging port for a Lenovo thinkpad in less than 30 minutes, he…read morealso helped back up all my data. He's super nice, definitely recommend. I got a second pc from his as well.