The glass replacement on my phone was perfect. Looks brand new. The price to do this fix was…read moreacceptable

Great service! I did get an immediate response with an estimate for the repair. The screen on my…read morephone had turned off. They said it was because I had dropped it. I said I dropped the phone over two years ago but they said it does take time for the damage to get worse over time. I suppose that's what happened in this case. They ordered the part and it came in within two days. Once they called, I asked if I could bring the phone in that day and they said yes. They got it repaired in one hour. Great friendly service.

Great experience with Glass Smith today. My fiancée dropped her phone in water and the battery…read morestopped charging. I logged on and got a quote in minutes. From then it only took a few hours before it was fixed and returned. Jordan even gave me a deal on the repair. Only issue was a few bugs in the website UI when setting up the repair but it was minor and fixed quickly. Overall they were great and I would recommend them to anyone.

Pros: - local Richmond business…read more - Service is very convenient - easy to schedule a smith's visit - priced competitively considering the convenience factor Cons: - since iPhone screen was replaced, typing isn't the same as it was before service, particularly near the bottom of the screen - space, return, etc.). I think I've made more typing errors in the last two weeks than I have in my first 8 years owning an iPhone. - the new screen is not flush across the entire face of the phone. About 1/8-inch from the edge, the screen is visibly higher. Maybe this is because it's an aftermarket repair, but it came as a surprise and wasn't explained by the smith. - sent an email on the glass smith website following my appointment that was never answered, which is disappointing. Update - 2/3/17 - screen usability has gotten worse. Difficult to scroll - still no response to my email about my concerns

Had a great experience with Cell Phone Technicians. They fixed my IPhone 8 Plus front screen from…read moreCracks and did an amazing job. Not only do they have great service they also are great people. The owner of the shop was extremely nice and even brought his dog in whom I got to play with while I was waiting on my phone. If you want quick, reliable, and great service go to cell phone technicians! You won't regret! Thanks so much again!!

Had the screen replaced on my iPhone last week and they did…read morea phenomenal job. You can just about go anywhere and get a new screen but the quality you had when new is not usually the same. I've seen screens that weren't as sharp or when you pushed even slightly on the screen you had that color issue. Other replacements where they nick your phone up or the screen doesn't last and burns out. I turned my phone in and had it back with an hour or so. No damage, no marks, nothing. Phone looked brand new. I haven't had any issues at all. Quality job with great customer service. It's worth the money.

Kudos to this shop. My tablet was repaired (new display) in less than 48 hours. Part was ordered…read moresnd installed.

Update 2: 4-stars for owner…read more1-star for staff at location and repair Owner called and has sent a full refund after discussion. Also offered to repair again, but after the escalation of this situation and dealing with staff at store on multiple occasions in-person and phone asking to have this done in the first place, we declined to use them to repair the cracked screen. Update: "Jeff", the manager reached out to repair via text, but we simply don't trust this business after visiting in person and then calling twice afterwards to have them replace in one day. Sorry, but we have never had a cracked phone screen in this household until we used your product. And it very well could have been cracked or dropped by your business since we noticed the cracks less than 18 hours after getting the phone back. It's a shame you couldn't replace it when we brought it to the store. Hopefully, a refund will be made since we gave you three chances to make it right. Steer clear! This place will swindle you. They do not honor warranty. Had a screen replaced because the touch aspect stopped working. Had phone for four years and never had a cracked screen. Less than 24 hours after getting it replaced, screen cracked and not by dropping. Paid $150 to replace the first time for an older Samsung Galaxy. Staff was rude and said they don't replace from phone drops, but if they opened phone they could tell if it was dropped or not. Hmmm, so I should believe them to tell me if the phone was or wasn't dropped? As it's an older phone (four years), I can guarantee it has been dropped a few times, so looks like an easy out for them to not cover warranty. They are either really bad at repairs or offer cheap replacement products to customers. Go to a more reputable place, like Computer Cave. They are honest and offer quality repair and products. Staff at this Fruit Fixed Store couldn't even tell me how much the part the cost or even acknowledge that glass can crack from cheap quality or improper repair. Save your money and repair elsewhere at a more reputable place.

Great experience! The screen touch sensor on my phone stopped working and I was overdue for a…read morebattery. FF gave me a quote & wait time - less than an hour! Everything was super easy and my phone is back in good shape.

High recommendation. I had assumed I needed a more complex and expensive repair on my iPhone. Owner…read morehelped me immediately and assured me it was a simple and pretty inexpensive fix. I was out within 5 minutes, happy with the service and repair. I even asked about an accessory that he kindly educated me about, not letting me buy something that probably wasn't best for my needs. So no concerns about being up-sold just so they can make a buck. He genuinely was eager to help.

I've been here a few times over the course of several years. Each technician is quick and…read morepersonable!

not trying to leave a negative impact on here because the first time i brought my pc up a few years…read moreago service quick and smooth took them less that 3 days but now in today i brought my pc that i just wanted to upgrade and took about a month of no progress so i recommend not to bring in a desktop to be build by them

I went today to see the pricing of getting my phone fixed, the pricing was amazing, he fixed it 10…read moreminutes and the workers there was very nice and welcoming, definitely would recommend this place if you're trying to get your screen fixed for a reason price and quick service.

Absolutely avoid at all costs. I asked them to replace my iPhone 17 screen with a new standard…read moreiPhone 17 screen. instead, they replaced it with an aftermarket, POS, non-Apple screen that is not only very faulty, but has seriously damaged the battery health of the phone. Upon request of a refund, the owner was nasty and refused to take any responsibility. please do not use this non-certified service as they will only make this worse.

They offered to fix my Ipod Touch Gen6, which needed a battery replacement. They quoted me a price…read morethat I thought was a little high, so I just decided to order the battery myself and fix it. Not too complicated, just hard to see everything without a good magnifying glass. Customer service was fine, and at least they offered to do the repair. I checked other places, including the Apple Store, and none of them wanted to work on it.