Great service from the staff. There were about 3-4 girls working so we were never waiting too long for anything. The restaurant has a beautiful theme, spacious, clean and modern. We ordered a sashimi platter and two pressed sushi's. Sashimi was pretty fresh but the pressed sushi was just standard. Definitively on the pricier side compared to the sushi you can get in Vancouver but it satisfied our sushi craving. Probably won't come out of our way to eat here but if you're in the neighbourhood it's worth a quick bite or two. read more

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This restaurant gave the wrong order to our SKIP THE DISHES driver ($19 worth of food) Our driver returned to the restaurant to get the right order, but they didn't have it! It wasn't even prepared. (OR, they gave our $100+ food order to another delivery person!! *insert super red angry face!* They wouldn't compensate us for their lack of care & attention to our delivery order!! If there was a 0 star option, THIS PLACE WOULD GET IT! read more

I don't know if this is a Victoria thing, but I absolutely love how the "default tuna sashimi" is white albacore tuna, not the conventional red bluefin tuna! Anyway, before I go into detail with my tuna bias, Itami Sushi is an excellent sushi stop in downtown Victoria. Thickly sliced sashimi and reasonably priced...Just the way I like it! Normally I am not a fan of tuna because most restaurants serves the red sashimi from bluefin tuna, which is usually lacking in taste as it is generally from the cheapest, low-fat cut. However, Itami serves the more unconventional type of tuna for its tuna sashimi: the white meat from albacore tuna. The vast difference between the bluefin and the albacore tunas are that the latter has more fat so it has more flavor. As a salmon fan, the biggest plus for me is that because of the higher fatty content, albacore tuna tastes like salmon with the texture of a tuna sashimi! Okay, sorry for the long rant about my tuna bias, but my point is that it's awesome that Itami serves the better tuna than the convention. However, whether you are as ridiculous as I am with the tuna issue, you will definitely have a good sushi experience here at Itami! --- tl;dr version: 1) Albacore tuna for the win! 2) Reasonably priced and thick sashimi pieces read more

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Pretty good deals on bento boxes. During the lunch hour they have several different types of bento boxes on special. Each basic bento is 9.95 and they have daily specials for bento boxes and they are 8.95 which is a great deal! You don't get very much meat and you don't get what's usually in a bento box. It came with teriyaki chicken and onion, a salad, a bowl of rice with this sauce on it and this little deep fried sweet desert and miso soup. Will def be back the prices are really good and I would like to try their sushi and sashimi. Nice inside with nice decor read more

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NEW MENU, NEW LOOK wonderful service. Amazing new sushi creators! I really enjoyed ordering and talking with the staff. The place has totally improved with new menu and surroundings! read more

Two of us stopped in for a quick lunch. We each had miso soup and shared two rolls -- the spicy and the eel/avocado. Everything was great. Someday we'll have to come for a bigger meal. The decor is very nice too, which was a plus, and service was efficient and friendly. read more

Itami Sushi - Spicy roll and eel/avocado roll. - Japanese Near Me - Victoria, British Columbia

i asked for a mojito and saw the waitress put half a shot of whiskey, table spoon of sugar and can of ginger ale... also saw her taking tempura sauce from a used plate and putting it on a new order. the service was terrible and i highly don't recommend. very over priced as well. read more

This restaurant exists in some sort of time warp that I don't fully understand but nonetheless delight in! Lots of over-the-top art and the like, harkening back to the late '80s in some imagined and ridiculously-exuberant way; music by Com Truise should've been blaring over the speakers. Maybe not, maybe it takes itself more seriously than that, but it'd be a good place to show up in a sports jacket, with a little baggie of coke in an inside pocket. If it takes itself seriously, it's not wrong to. Okay, the washrooms are reflective and black on all sides so you feel like you've stumbled into a holodeck, but that's fun. This place is fun. But the food is seriously good. The tempura, I have to say, is the best and crispiest I've ever had, in a lifetime of having had tempura hundreds of times, in all kinds of places from Honolulu to Moscow. It's something special; it's the most special thing about the place. Tempura rolls, even, retain the brittle-like crunch, which is a stupendous thing. They rush the fresh tempura out from the kitchen and hand it over to the chefs working at the sushi bar, who quickly get it into makizushi so that it will still be warm and wonderful as it reaches your mouth. Their exuberance is further evident in a special tempura yam roll they make which is topped by a mass of fried, crisped yam bits that don't a little resemble Jeremy Clarkson's hair, with kewpie mayonnaise slathered hither and thither. It's a great place to have a bit of a laugh at, but there's a serious awesomeness about at least some of the food. Would not hesitate to spend far too much money gorging on tempura maki here. Moreover, it wouldn't even be that expensive, as the prices somehow aren't as exuberant as the environs. Very cool! read more

The sushi is good, the prices are reasonable but the service is slowwwww. Good thing we weren't in a rush. We had the miso soup, cream cheese rolls, yellowtail nigiri, super dynamite roll, amd the rock & cali roll. The soup was nice and hot unlike most places that serve it lulewarm. The nigiri was a nice, thick cut of meat, and the rolls were very delicious. Just took a bit of time to receive the food than we usually expect from a sushi place. I would skip the cream cheese rolls. The cheese was still cold. read more

Just wanted to say I've gone back despite advice from my friends. They've fixed most of the issues I've had now. Sometimes service can have small hiccups, but I don't get missed meals anymore. Thanks Itami, great improvement! read more

ive been coming here on a semi-regular basis for lunch since June 2014. Many great lunch combinations available starting at around $10. I usually have the Teriyaki Beef Bento Box and Sushi combo. Good serving of tasty teriyaki beef, miso soup, salad, deep fried battered tofu, rice with delicious Japanese sauce/gravy, PLUS 3 pieces of very good nigiri (tuna, sake and ebi) and 3 pieces of excellent California roll. Cost was $12.95 and I was completely stuffed and satisfied. Service is always very prompt and efficient. The room is large and decorated in an odd somewhat unpleasant way with an overload of black and red -- a little weird or odd and very dark. Love the deep fried coconut marshmallow that comes in the middle of the bento box! Will definitely return and recommend given my multiple excellent experiences here. read more

The service is so slow. I am still waiting for my just one roll sushi....... so disappointed... the waiters are not around much... need customers attention..... read more

Enjoyed the dynamite roll and r9cken cali roll very good quality very reasonable price high quality and decent price good hours read more

Itami Sushi - Rolls - Japanese Near Me - Victoria, British Columbia

I thought I was ignored by the waitress. Waited for over 20 minutes before I got the food.

I've never had service this slow. Sure, we were a large group, about a dozen, but there were no other patrons on a Friday night. 30 minutes to take our orders, about 45 to get our food. And we were never asked if we wanted a drink refill. My spouse and I only got half of our order, and the fried portion was cold. Then a mouse scampered by our table, and bold as you please, stopped to nose around for scraps before continuing on his way. When my spouse mentioned this to the manager, he hardly seemed concerned. The entire meal seemed like a scene out of a sitcom it was so ridiculous. read more

I go for dinner here everyone once and awhile and this place never fails to deliver. I really like the atmosphere: clean cozy and inviting. The wait staff are generally quite diligent and always offer to top off my green tea. I would definitely recommend. read more

Ordered: Katsu Don: Meat is dry, onion is salty. Egg is alright. Beef Ramen: The soup has no seasoning, the beef is very dry. Itami Roll: Well its named after the restaurant, it tastes alright. Onokomiyaki: Tasted like its pre-made and reheated, super dry, no seasoning too. I do have to say that I did not order any fish. So cannot judge on that. But based on what I ordered, you can do better. read more

Good service, fresh fish for the sushi, Nice presentation of food, private booth seating and close to parkade. read more

Itami Sushi - a plate of food on a table - Japanese Near Me - Victoria, British Columbia

I got take out sushi from here. I was looking forward to eating a few classic rolls such as the BC Roll. Well, it was disgusting. The BC roll smelled a bit off, and after tasting it, it just tasted nasty. That sick old fish taste. I have never eaten a BC roll that disgusting. Their other rolls were kind of soggy and gross as well. Nothing tasted fresh. Maybe if you are not sitting there to eat they give you leftover scraps in a hurry since it is in a box and you don't open it until you are away from there. Whatever the case, it was a total disgusting disappointment. I am not giving this place a second chance. There are plenty of sushi places in the world. You mess up once, goodbye. read more

Fantastic food. Fish was fresh, presentation was beautiful. The flaming dragon roll was served on a plate surrounded by flames. As it should be! The wait staff were exemplary. They waited until the previous roll was gone before serving the next one. Our green tea glasses were barely empty and they filled them again. Prices were reasonable, restaurant and washroom were clean and pleasing to the eye. This place is not to be missed. read more

Went on a friday evening and it wasn't packed at all. Service was great, food came right on time. Delicious fish, definitely would recommend combo A for two people. read more

This is probably the worst Japanese restaurant in Victoria. I waited 30min to get service and the waitress was really "friendly and patient" . The food is terrible, especially the eel and ramen. I orderd the whole eel but only half of it was served. read more

Terrible food, lo quality or old ingedients. Had the shits and a headache for the rest of the day. way better places in Vic to eat. read more

Decent sushi, terrible service. My wife and I went in last Saturday (2/1) for lunch, the restaurant was not very busy. In the hour we were there, the waitress only came to our table once or twice, every time I had to flag her down, despite the fact that we were seated directly between the few other occupied tables. I asked for water twice, and never received it, ordered miso soup, which never arrived, and I ordered a beer, which also never arrived! Our only theory is that we somehow made our server upset. Our sushi sat on the bar for a good ten minutes before she bothered to bring it to us, while she seemed fairly attentive to the other tables, most of whom came in after us. The sushi was decently priced, although a lot of their rolls contained smoked salmon and/or cream cheese, both of which I don't get terribly excited about. They have two "regular" sushi rolls for $3-7 and "speciality" rolls for $12+, which appear quite a bit larger according to the pictures in the menu. we both ordered a regular roll and a specialty roll, and were surprised that they were nearly the exact same size. If you eat here, stick to the cheaper rolls if you are concerned about value. When we received our bill, I was not too surprised to see that they charged me for the beer and miso soup we never received, and they charged us full price for a specialty roll that was supposed to be $3 discounted according the the menu still sitting on our table. What a terrible, awkward dining experience. Surprising given the other positive reviews here. read more

My sister and i had sushi and tempura here the other evening. The food was quite good and came fast, but once we received our food the waitresses seemed to forget about us. We sat there for at least a half hour with no one stopping to see if we were done or wanted something else etc. It was quite bizarre. read more

Itami went downhill. I had a very good plate of sushi there last fall, but yesterday my lunch bento was less than impressive! The chicken katsu was dry, the rice was dry and clumpy, and my agedashi tofu came without agedashi sauce! Any attempt to flag down a waiter to fix the food was ignored. At least I would expect well cooked rice from a sushi restaurant. Definitely not going back. read more

Good sushi but if you're going to eat sushi come here cuz it's to the maybe hone brag in town

My new favourite sushi restaurant! The newly renovated dining area looks awesome, especially the huge waterfall by the entrance. The fish was amazingly fresh, definitely wild, and the Cali roll comes standard with real crab. I eat sushi all the time, and this will be my new go to spot! read more

My husband and i decided to try out this new restaurant, seeing the specials on the window. It turned out to be a great meal. The servers are a bit slow, but nonetheless extremely polite & positive. The sake was excellent & the rolls were great. The pricing is pretty readonable. This place has my full recommendation for good sushi, mind you! nothing mindblowing, but definitely worth it! read more

Saw a mouse run across the floor! Stayed even though wife was a little freaked out. Sashimi portion was small but the rolls were ok.

We stumbled across Itami on our honeymoon, strolling the Victoria streets. We were warmly welcomed and got overly excited about the nifty iPad menus. :) The staff was attentive and kind, and we swapped stories with them about our travels. The sushi was delicious; wild salmon sashimi that was the most gorgeous red-pink, flaky toro sashimi, unique rolls, and tangy yellowtail sushi. The salad dressing was especially yummy, as was the miso soup. They even brought me the bowl of plain sushi rice I was craving immediately. If we lived anywhere near here, we'd certainly be back. Thank you Itami for our honeymoon sushi feast! read more

Our food was very good & our waitress was very pleasant. Glad to see the joint was pretty packed when we arrived. That usually translate to happy customers & good food. We ordered 2 beef teriyaki lunch box. That comes with a side of miso soup & rice with steak sauce on top of it (a bit weird but in a good way). The chicken teriyaki lunch box also comes with miso soup. The beef tatami was a little on the vinegary side but enjoyed it. We also ordered tempura rolls & California rolls. Let's just say we ate well & we were very happy with the food. Service was good. read more

So delicious here!!! I got two different types of sushi and I was so pleased with it! Wasn't busy when I went in, so the service was fast! Food was amazing! read more

This used to be my favourite sushi restaurant, quality of food is great but the service is getting worse and worse. Expect a long wait if you come here for lunch that's for sure. I doubt I will come back. read more

It's newest Sushi place in Victoria. I ordered their dynamite rolls for take away yesterday and it was good nothing more special than the other places though. but there was perfect amount of sauce and it still good when I ate them at home...The price is reasonable compare to the other sushi place in Victoria. Last, It's convenient location for me. :) read more

The best bentos in victoria. They have excellent service and fresh food. Sushi is a bit pricy - but they often have deals. Try the steak sauce on your rice. A little bit of salty goodness. #yummmm read more

Tried Itami sushi out last night...we won't be going back! The miso soup tastes like it came out of a package - IF it had any taste at all - the tempura was extremely greasy, the rice was dry, and one of our party's entrees (sushi no less, not something cooked) took so long all the other diners were pretty much finished!! The service was sparse at best, with no one coming by to check the tea, offer more coffee or just in general to check on us, there were maybe 5 tables in there, including ours, so it wasn't busy. read more

The servers were sweet and attentive, and the tuna tataki was very, very delicious. The decor is definitely interesting, but everything is clean, the music is quiet, and the booths are spacious. Our meals were all teriaki after sushi appetizers, and everything was served quickly, and nice and HOT. We'll be back. read more

We come here at least once a week - wonderful food to enjoy here. Pretty busy around lunchtime on weekdays, but the bento boxes are fabulous! Fast service, make sure to get the steak sauce on your rice! Can't go wrong if you're looking for a solid sushi joint in Vic. read more

Came here twice now, and both times have been pleasant. Service is quick and friendly, food comes out fast, and everything you'd want ramen and sushi to be :) read more