This hotel is in a fantastic location. We paid more for a view of the falls and it was worth it…read more Loved being able to see them from the room at night when they changed colors. Our room was recently renovated and beautiful. The elevator situation is pure chaos. We stayed on the 24th floor and often waited 15 minutes to go down. I actually took the steps down a couple times and beat my mom while she waited for the elevators. Just not enough elevators for the number of people there. I can't even imagine how it is in the summer, we went mid-September. Going up isn't as bad because staff control those getting on the elevator ms from the lobby. Skipped the morning breakfast to enjoy Tim Horton's, a quick walk from the hotel. The incline railway tram is right behind the hotel and is a quick, fun way to head to the Niagara Falls visitor center. Parking is ridiculously expensive but half off with a handicap permit. We found it worth it for our needs. Overall a great stay, just frustration with the elevators.

Good hotel! Loved the view of the Falls from our room which is amazing at all times especially to…read morewake up to at sunrise and see the lit up falls in the evening. Rooms are quite spacious and was very accessible for our friend in a wheelchair which is why we booked this hotel. First night was busier and more expensive due to fireworks and there were some others who went to the Taylor Swift concert and Bills/Chiefs game. They charge per person an extra fee so I booked the first night separately and then the next three nights for much less per night as our friend in only stayed the first night. Evening reception and breakfast was nice to have although the hot options were quite limited (no omelettes, etc.) and the eggs were bland with a tough texture. Breakfast was much better at the Embassy Suites I have stayed at pre pandemic but the limited options and lower quality seem to be that this is a much larger hotel. They do manage then crowds well with breakfast and have a traffic light guide of ideal times being early. We got a table easily due to our disabilities. Hotel is very conveniently located near restaurants, shopping, attractions, and the incline railway stops from across the hotel and goes down to Table Rock. My friend in a wheelchair and my wife managed to make it up on the incline railway and arrive before me and the luggage in an Uber from the Table Rock bus stop. They have a Starbucks, Friday's, and mini market in the hotel we used which are handy . There is The Keg that was temporarily closed. My wife and I ate at both the Table Rock House down the incline railway and the Fallsview Steakhouse next door, the latter which had a voucher in a coupon book they gave us. The steakhouse was really good but pricy and the Table Rock House was amazing, a good value, authentic, and locally sourced. Staff is hit or miss. The man checking me in the first day seemed cold and unsure how the re-check in works for the same room, but the second one was friendly. The bellman our first day asked for a tip and we did not have cash, makes me wonder if they are paying their employees enough which is an issue causing strikes at even the best hotels in Montreal (even the Fairmont we stayed at). Maid service seemed to come Sunday and not Monday or Tuesday so they had to come later to help us fold the sofa bed and the staff was responsive by text per them checking in with us. However, Kitch, our bellman leaving was so amazing and got us on a taxi.

Staying at the Marriott Hotel & Spa on Fallsview Avenue was an unforgettable experience! The moment…read moreI walked into my room, I was blown away by the most incredible view of Niagara Falls right outside my window. It's not just a "room with a view"--it's the view that you see all over social media, but even more breathtaking in person. From sunrise mist to the illuminated falls at night, I had front-row seats to one of the world's greatest natural wonders without even leaving my room. Late summertime is the best time to visit. Slightly cooler temperatures, less people and fireworks every night. The hotel itself was comfortable and the staff were warm and professional. The spa added an extra touch of luxury, making it the perfect balance of relaxation and excitement. If you're visiting Niagara Falls and want the best view possible, this is the place to stay. Worth every penny!

Stay : May 2026…read more Pros Honest Review The lobby area is beautiful, with a great space for food and a bar; The food quality is good in lobby area. The spa is nice, offering a relaxing atmosphere. There is a beautiful Falls view in upper level superior rooms. Hotel Pool stay open to 11 at night. This hotel is close to many food spots, which are walking distance. They have good food at the buffet too in hotel. Cons Defintely not four star as advertised. More like a three star. Upon arrival, there's no welcome drink or immediate help; you have to handle everything yourself with lugguage. which can be hard for those who need extra assistance.They do have a bell hop but very limited . Upon arrival and departure there was one person. The carpet area in lobby and rooms need shampooing badly. Rooms have beautiful views on upper levels , but outdated. The front desk service was mixed; one staff member was excellent, but another rushed me, which is not acceptable when guests are paying their money. The spa charges an additional fee to use Oasis pools/ Jacuzzi; which is unusual for most spas, since they typically include it with the massage services. This additional fee still feels like a drawback. FYI -There are not actually pools in the spa area just jacuzzi and cold plunge, sauna etc. While the pool staff was great, with Kevin standing out, and Beth at the spa being exceptional the pool area is outdated. The ceiling is peeling and looks like a YMCA pool area. In addition , my massage at spa was okay. But no timer was used to ensure guest are receiving their full time paid for. I know I did not receive full time. All spas I have visited , use a timer to make sure you get your full time.

Super safe parking garage and The reception was nice and the room was clean and had a best view of…read moremy life Definitely going back there

Jack Morettie, the concierge at the Sheraton Fallsview Niagara Falls, was truly one of the bright…read morespots of my trip. From the moment I spoke with him, he was friendly, welcoming, and extremely helpful. He directed me around town, gave me excellent advice on things to do, and recommended tours that helped me make the most of my visit to Niagara Falls. Jack was very knowledgeable about the area and even suggested the helicopter ride, which became one of the highlights of my trip. He also provided me with a coupon, which I really appreciated. Because of Jack and one of the other tour specialists, I was able to see and do everything I wanted during my stay. His professionalism, kindness, and genuine willingness to help made my experience even more memorable. I truly appreciate his outstanding service. The 3 star rating was not for him but for the hotel. I would give him more than 5 stars if I could.

Came to Niagara Falls for the weekend for the first time ever and this hotel did not dissappoint!…read moreThe service was welcoming and friendly. Easy check in. If you're driving in, they allow you to unload your vehicle in the front and get settled in your room. We chose to do self parking. I wouldn't say the self parking area is walking distance, so I'm glad they have a updated free shuttle that takes you to and from the hotel 24/7. We went through expedia and got a great price for a room with an amazing view of the Falls. Now, the room is smaller than your typical hotel room, but the view is jaw dropping! The entire wall is a window so you can see it all! A few other things I really liked about this hotel vs other hotels: no nasty throw pillows, no nasty bed runner, no nasty bed skirt, wipeable desk chair, recycling bin. Everything appeared spotless! We did have to call for an iron and iron board, in which came up quickly. And the closet is little to nonexistent. There's a bar connected to the desk with a few hangers. And then there's 2 drawers beneath that. So most things will probably stay in your luggage, which was fine for us. Housekeeping does not bang on your door every morning. If you need more of something, you just call down to the front desk. The observation floor is on 26th floor, same floor as the IHOP. It's self guided with QR codes to scan. Overall I really enjoyed my stay here. I felt like this was the right choice.

We stayed here for two days in a room on the bottom floor without a view. For the price we thought…read moreit was pretty good, room was clean and bonus had a Nespresso machine (we loved this). The front desk was great (the woman working the 3-11 shift was awesome). We didn't eat at the hotel, IHOP seemed over priced (plus we have that at home) and the steak house reviews didn't seem so great either. Would def stay here again.

We were on the Main Street near Niagara Falls and decided to stop in to get some A/C. When you walk…read moreinto the atrium they have this huge display of a fountain made out of wood. That leads you to the Galleria of Shops and Dining. They have more than 20 dining options. I spotted II Gelato di Carlotta and Shoeless Joe's Sports Grill. My husband told me that he was a baseball player. I didn't know that. We wanted to try some things here, but we were full from just having dinner. This place is huge. It's beautiful and it's clean. If I was looking for a hotel I would stay here.

Had a wonderful time. Beautiful facility and not a trace of cigarette smoke. Had several table…read moregames. Several roulette. I was looking for gai pow. I had searched beforehand and read they had it. Also used their screen in the hallway and the search placed a blue dot on that table but it was not there. They had two Mississippi Stud tables- they obviously need more bc there were no seats most of the time. Then so many tables that were vacant bc nobody wanted to play those- like War and Bahama Bonus blackjack. Only one Carribean Stud table that was also full. Glad I was able to play both after waiting for a seat to open up. On Mississippi Stud they raise the minimum from 15 to 25 in the evening. No free drinks due to Ontario law. That was very different as have never paid for a drink in a US casino. The cashiers and player card personnel were friendly enough and seemed like they had enough employees where you didn't have to wait long

Let's just talk about the view! This hotel has the most amazing views of the falls! Get the falls…read moreview room! It's worth it! Our room had a large soaking tub and you could see the falls from the tub. We watched the fireworks every night from our table by the window overlooking the falls. Clean rooms, friendly staff. Great location! Amenities were a little dated. The pool and hot tub could use a facelift. But in general the hotel is lovely and well maintained . Let's just talk about the view! This hotel has the most amazing views of the falls! Get the falls view room! It's worth it! Our room had a large soaking tub and you could see the falls from the tub. We watched the fireworks every night from our table by the window overlooking the falls. Clean rooms, friendly staff. Great location! Amenities were a little dated. The pool and hot tub could use a facelift. But in general the hotel is lovely and well maintained .

The view of the falls from this location is amazing! It's important to note that there's another…read more(nicer) Marriott diagonally across the street called Niagara Falls Marriott Fallsview Hotel & Spa that probably has an even better view, but they were slightly more expensive so we opted to stay at this location instead. The front desk and bellhop staff were very friendly. We reserved a Fallsview junior presidential suite and were happy with the room set up and amenities. This hotel is located a the very end of the main road running through town, so it offers a perfect blend of having nearby access to everything without having everything and everyone on top of you. Here are the things that could have been better; Our Fallsview room was HOT because of the sun coming in through the wall of windows and there not being adequate ventilation for the air conditioning in the main living room area. We had to shut the shades when we left the room to block the sun and open the door to the hallway when we were in the room just to get some cool airflow inside the room. We stayed in a junior presidential suite for 3 nights and we never saw housekeeping. We helped ourselves to new towels and toilet paper off the housekeeping cart that was in the hallway and took out our own trash daily. The trash cans are SO SMALL that we filled them up quickly. Someone in our group has a disability placard that allows access to nearby parking, but there were only 4 accessible parking spaces at this hotel. We asked at the front desk if there was an alternate solution since the majority of available parking spaces are located in a lot across the street from the hotel, making the trip from hotel to car excessively long. The front desk allowed us to use the valet only parking garage as an alternate solution, which was a good compromise. There was always a long wait for elevators, like excessively long. We realize we were staying in a busy hotel in a popular touristy area, so we had anticipated there being a busy lobby, but nothing could prepare us for what we actually experienced. Thankfully, we always request a room on a low floor, because a member of our family has mobility needs, in case there's an emergency and the elevators aren't available and we need to use the stairs. I wasn't aware that we would be using the stairs daily because it was faster to walk down 4 flights of stairs than wait for an elevator. I know this review seems like we had more complaints than likes about staying here but the view and location were most important to us and this hotel certainly checks those boxes.

The Hilton Niagara Falls/Fallsview is a classy full service hotel…read more With multiple restaurants, wine tasting, and easy access to a casino, there's something for everyone and a whole lot to love. Our room - 4258 in the North Tower - offered beautiful views of both falls, a jacuzzi bathtub, separate shower, and a comfortable king size bed. Off site parking was expensive ($62.15 CAD) on a Friday & Saturday, but as a convenience, Hilton offered a free shuttle back and forth. Breakfast is on the 33rd floor of the South Tower. As a Hilton Diamond member the Mr. was given the option of a free continental breakfast or $15 toward something on the menu for each of us. The first morning we chose French toast (meh) and the second we got the complimentary continental offering. It was a whole lot of carbs and a little fruit. We should have shared. Service was friendly, but a little slow. The views were very nice from our window seating. If interested, another option could be the on site full service Starbucks. All in all we enjoyed our stay and would happily stay here again.

Terrible service and execution ruined what should have been a great stay…read more The biggest issue was the alarm clock. It went off at 6:00am even though we never touched it. In 2026, most people use their phones, so having an alarm clock in the room already adds very little value. But keeping one there and not making sure it's reset between guests is just negligent. It introduced a completely avoidable failure point and ended up ruining our stay. It's like having a motion sensor in the room that can turn the lights on in the middle of the night if it isn't reset. It adds no real value, but creates a predictable and completely avoidable disruption for the next guest. There were other issues too: * No pool towels for over an hour. We called as soon as we arrived and were told they were coming, but after waiting more than 60 minutes we gave up and went back to the room. * Elevator delays almost every time. One of four elevators in the North Tower was out of service for the entire stay, so it was constantly backed up. Individually these might seem minor. Together they point to a pattern of poor management and a lack of basic operational discipline. The views and location are excellent, but they're being completely undermined by avoidable service failures. Would not return at current service levels.

Niagara Falls is so beautifully massive in person! It really is a must see! My Momma, sister and I…read morevisited Niagara during my high school spring break and absolutely loved it! Back then, it was fairly easy to cross from the United States into Canada, which we did. We did not take any official tours of the Falls, we just enjoyed them! I didn't realize Niagara Falls is not the tallest waterfalls in the world. There are actually about 500 other waterfalls in the world that are "taller" than Niagara. Niagara Falls is impressive in the amount of water flowing because more than six million cubic feet of water go over the falls' crestline every minute during peak daytime tour hours! Niagara has been the site of numerous jumps and plunges most often in various barrels! Folks have crossed it on tightropes. Niagara Falls visits increased sharply in 1953 following the release of the movie, "Niagara" starring Marilyn Monroe and Joseph Cotten. Niagara has been featured in a vast variety of fine art, too. I'm fortunate to have seen these beautiful falls in person!

I have been to the Falls more times than I can count in my life (both sides). It goes without…read moresaying the experience from the Canadian side is much more enjoyable and more beautiful. The natural wonder of these falls never gets old. Simply breathtaking and awe-inspiring on each visit. When living in Pittsburgh and traveling internationally, we often flew in and out of Toronto's airport (even with the drive there and back, we'd save so much money)---stopping at the Falls was always part of the adventure. Most times spending the night on the way home after landing from a long European flight. Perfect way to end a trip before heading back home.

I recently stayed here for a few nights to celebrate my birthday and was very pleased with the…read morehospitality I was shown! My room was upgraded with no charge when they found out I was here for a birthday trip and I had this card waiting for me in my room! The pool area was very clean, there was a restaurant attached to the hotel that served delicious breakfast and the staff was very kind & helpful whenever I needed assistance. The location of this hotel is right at the top of Clifton hill so it is walking distance from most of the attractions.

Stayed one night at Victoria Hotel & Suites. Sandra Q at the front desk was amazing . Very…read more friendly and even allowed an early check‑in at no charge. Parking in the back was easy ($25), and the hotel is only a few minute walk to Clifton Hill. Room was clean, spacious, and had a great river view. The trade off is noise: the racetrack across the street had engines backfiring around 1:30 AM, so it's not ideal for light sleepers. The A/C was also loud enough that we turned it off. Good value and great staff, but be aware of the noise depending on which side you're on. -Zuk

The location is excellent, we could easily visit the falls but the rooms feel very outdated. The…read more"river view" is misleading; we were told trees block the falls entirely, and you'd need to upgrade for any real view. Front desk told us that they upgraded us to the top floor but only put us on the 12th floor but there were rooms higher since the elevator went to the 21st floor. The bathroom layout was weird with hair still in the shower, lights flickered constantly by the sink, and shampoo wasn't provided until we asked (and even then, it took a while). They had mini bottles enough for one person. It was 20-30°F outside, yet the AC was blasting at 60°F. Beds were comfortable, but we treated the hotel purely as a crash pad. Hallways were freezing, matching the outdoor chill. We barely spent time inside unless it was to sleep. If you're focused on exploring the area and just need a basic spot with (potential) views, this works. For amenities or comfort, look elsewhere. Parking is uncovered and pricey for one night, especially inconvenient when it snowed during our stay; a covered lot would've helped.

I know this places gets a lot of mixed reviews and while I do think it's a bit dated, I had no…read moremajor complaints. I stayed in a tower room on the 21st floor and it was SO nice and quiet. Check-in was a bit slow, but still pre-season so not as bad as other's experiences. The view from my window was awesome for a first-timer to Niagara (see pics!). Front desk staff were really helpful and they had some pretty decent free coffee in the lobby. We also got coupons upon check-in must most felt more useful if you were a family and not a solo traveler like me. I did use the coupon over at Applebee's and they honored 1/2 of it on a solo entree. Fair! Overall recommended for a solo traveler who wants to be in walking distance.