West Standard Construction (WSC) specializes in siding, and their reviews for that work sound…read moreexcellent. However, this review focuses on my experience with interior demo work--specifically, a partial wall demo in our home.
Overall, the project was completed as promised, and the results are good. We needed a wall removed to open up our space, and I was told that while WSC mainly advertises as more of an outside/siding work business, they can without a doubt take care of what I needed and was assured the work would be professional and look as if the wall was never there. They went through a lot of dedication to achieve this, despite our discontinued flooring requiring them to pull up and reuse flooring from another area of the home (our primary bedroom). They made sure that area was properly restored, understandably at an additional cost.
That said, I feel there was a lack of attention to detail in many aspects of the work. While most issues I raised were eventually addressed, I reached a point where I didn't feel it should be my responsibility to catch and report quality issues. These included:
* Poor wall texture in some areas.
* Paint that didn't match.
* Dings in the wall that were either left as-is or patched sloppily with silicone.
* An outlet that does not sit flush against the wall.
* A noticeable line on the wall where the paint job was stopped abruptly.
I will add that the splotchy paint job on the baseboards was partly due to me providing the wrong paint can when worker B asked for it, as I recall being informed by worker A that it was that can of paint. However, when I eventually called to address my concerns about the mismatched paint, the response I received by worker B was that he is "not a professional painter." I found this response unprofessional, especially considering I was paying for a professional job. It also felt like there was a lack of experience overall given the young age of most of the workers.
Even guests have pointed out imperfections, and when I showed the work to a coworker with a background in general contracting, she was appalled by the quality--especially considering this was done by a professional company. I understand that with reno jobs, there is coordination to be done with multiple specialists (demo, drywall, texture, electrical) and they may come from diff companies, but the work performed by these contractors reflects directly on WSC and their standards.
Additionally, I was told I would receive a closing form summarizing the warranty for their work via email, but I never received it --even though the job was completed summer of '24, around July or August.
On the positive side, the space has improved significantly. The wall is no longer an issue, and the home feels more open and functional. However, the lack of attention to detail left us with several things to fix on our own, despite paying thousands for the project.
While WSC seems to excel in siding (as reflected in their reviews), I would recommend looking elsewhere for interior renovation work if attention to detail is important to you.
