They pulled the low-price bait and switch. After you move stuff in, they'll increase your price…read more Absolutely no notice. They increased the price by $30 / month within 5 months.

From the owner: Looking for self storage near you in Commerce Township, MI? Don't just settle for any storage…read morespace. Here at Space Shop Self Storage on N Pontiac Trail, you'll find a brand new storage facility with ground level storage units, affordable rents, and modern security features to provide peace of mind.  With sizes ranging from 5×5 storage units to 10×30 storage units, you'll be sure to find a storage unit that will fit your unique storage needs. We're located just south of the roundabout between N Pontiac Trail, Highway 5, and Martin Parkway. You'll find us just west of the Walmart and shops at Haggerty Road.

Very nice storage place. It is all indoors with high ceilings and good A/C that keeps the place…read morecool on the hottest days. Nice bathroom too. The staff is extremely helpful and keeps the place looking good.

I called for a quote, the staff was courteous and helpful with calculating the unit size I needed…read more Quote was reasonable and great value. When I arrived the Mike showed me the map where my unit was located. They have lots of carts which made my move easy. Pleasant experience all around! Great job guys.

Easy contactless process - for setup and service - no real…read moreproblems need access to a cart for easy transporting of items to unit on 3rd floor large , clean facility

I had a small 5 x 10 storage unit on the 3rd floor. Over a little over 2 years, the price almost…read moredoubled. During this time, the time the office was actually staff drop greatly. At least one of the elevators were down at times, and I usually only went and 6 times a year to take stuff in and out. The climate control met it didn't go below freezing or above 100. By the end of my time, the flatbeds were locked up most of the time and you had to leave you license to even use. But since the office was closed most of the time I was there, who could you do that with. Glad I could move to a place I didn't need this anymore.

Clean, easy, convenient! Friendly, efficient staff! Safe location. I am very satisfied with…read morelocation as well.

To Whom It May Concern,…read more I am writing to express my deep concern regarding an unresolved issue with a leak in my storage unit ceiling, which I previously reported via email. Following my report, I was informed that I would need to move all of my belongings into another unit. Today, I was asked to leave my key behind so maintenance could assess the damage. Unfortunately, I am currently working and do not have the manpower to relocate my items into another unit on such short notice. .At no point was I offered an apology or any supportive solution. Instead, I was met with cold and dismissive behavior. This is not the first time I've had to deal with this particular staff member, whose unprofessional attitude has become a recurring issue. She frequently over-talks me, making matters worse rather than helping to resolve them. I was told she would enter my unit without my consent, citing a contract clause. I explicitly told her not to enter my storage or touch my personal belongings without my presence, and that request was disregarded.Given the current leak and the lack of available larger units when I first rented, I believe I should be transferred without additional cost or inconvenience.

We've rented two storage units, both an indoor and an outdoor, here for the past three months. The…read morefacilities are well-maintained, and the process of opening, visiting, closing the units is straightforward. We've received great customer service both in person and over the phone. In addition to the packing materials, propane tanks, and chlorine you can purchase at the customer service counter, they offer unlimited free refrigerated bottled water and ice cream treats to storage unit holders whenever you stop by.

My experience at this location has been frustrating. It's annoying but I plan to move to another…read morestorage facility due to frequent evidence of rodents, multiple rate increases (currently paying more than what's advertised), issues with access, etc. There are multiple newer facilities with better service. It's simply the time & effort it takes to move that has delayed me this long. I should've known when I got the bait & switch on my initial unit selection (which I was told on move-in day) that I needed to go elsewhere.

This rent a center will call you 5 times a day starting the day before your bill is due and…read moreharrass you. I've told them to stop calling me and they don't. it is rsdiculous. I have paid over 500 only bed and yet in 2 and a half weeks. Late. On payments and they got a Lawyer. Involved. And threatened to arrest me after I told them is be . Late on a few payments due to just losing. My job. I would NEVER suggest this. Place to anyone. Its sad how they treat there customers. I should take them to court for harrassment. AARONS IS THE WAY TO GO

I had the best experience ever at this storage unit…read more They accommodated me on short notice. The manager went out of her way attempting to find me additional paid assistance moving my items into into their temporary resting point. When she was unable to find help she took it upon herself to assist me moving each and every item out of my truck into the unit. This was not an easy task! ... (26 foot truck) required quite a bit of manual labor. The manager refused to let me pay her insisting she wanted to help. (That doesn't mean you shouldn't tip her!) It's not often you find people who just want to lend you a hand. They obviously hire great people. I never write reviews. This is my first. I could say many more things about the hospitality I experienced today but I'll leave it at that. Prices are great and guest service is top of the line. I will recommend them to everyone. Thank you Julia and my new army veteran friend!!!!

Reggie was very helpful, he was pleasant! If I could give 20 stars I would. He made my experience…read moreGREAT!

My family and I were unexpectedly put in a devastating situation and needed to move a family member…read moreout of their home immediately. With less than 12 hours' notice, I called Ultimate Movers, and the owner immediately went above and beyond to help. He worked hard to put together a crew on such short notice and made sure everything was moved safely into a storage unit. The crew worked until 11:00 PM to get everything taken care of, and their dedication, professionalism, and kindness did not go unnoticed. I cannot express how grateful we are to have had such incredible people step in during such a difficult time and help us when we needed it most. The owner was excellent at communicating throughout the entire process and was quick to find solutions despite the challenges. My family and I will never forget the compassion and generosity that Ultimate Movers showed us. Thank you, Ultimate Movers, for turning an incredibly stressful situation into one that felt manageable. We will always be grateful.

I had them out for a two part move and they were fast and efficient. I would have liked more…read morefurniture wrapped, but everything arrived without incident and I will use them again for my next move!