1. Public Storage

1. Public Storage

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Madison Heights, MI

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Public Storage

2.6 (5 reviews)
Closed 6:00 am - 9:00 pm

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O'Sullivan Moving & Storage

O'Sullivan Moving & Storage

3.0
(138 reviews)

We used O'Sullivan movers a total of 4 times, first two moving all furniture and boxes into a…read morestorage unit and then the next two moving into a new house. This was over the course of a year. We had Dennis, Jeremy, Ray, Devante, Darnell, Jason and Codi through these moves. Each time, everything went exactly as planned, they all worked hard throughout and everyone was polite and professional. All of our belongings were treated with care and nothing was broken. We would absolutely recommend them and would hire them again. It was much appreciated.

If I could this place 0 stars, I would. I rarely leave negative reviews, but our experience with…read morethis moving company was bad enough that I feel obligated to share it. As a military family, we've worked with many moving companies over the years, and this was one of the worst experiences we've had. The packing was disorganized, items were packed carelessly, and several belongings were damaged during the move. Most upsetting was that the movers broke my baby's dresser, which doubles as her changing table, leaving us without a changing station. They attempted a quick repair with wood glue, but the piece remains damaged. We also discovered broken artwork that had not been properly wrapped or protected. The damage wasn't limited to our belongings. We moved into a brand-new home, and the movers left dents, drywall damage, scuffs, and markings on walls, stairways, and door frames. They also left cigarette butts, pop bottles, and other trash on the property. After the move, I contacted the company, provided photos, and completed the claim form they sent me. Since then, I have been completely ghosted. Despite the extent of the damage, no one has taken accountability, offered a meaningful resolution, or even apologized for breaking our belongings--including our baby's changing table. Mistakes happen. What separates a good company from a bad one is how they handle those mistakes. Unfortunately, the lack of communication and customer service after the fact has been just as disappointing as the move itself. I cannot recommend this company based on our experience.

Public Storage

Public Storage

3.3
(50 reviews)

I have been a satisfied customer of this Public Storage facility for about 2-1/2 years now, and…read morerecently vacated because I got access to available space at another location (*not* changing to a different storage unit). This Public Storage facility has always been clean, dry, well-maintained, and well-appointed, with any needed tools and accessories available. I have been impressed with the efficiency, professionalism, and friendliness of Jan and Tessa, no matter the challenge. About a year or so ago (for instance), I needed to estimate costs costs in evaluating whether it would be a good idea to downsize to a smaller unit, and Jan was very helpful with all the needed information -- supplying available options, considering my question and consulting. In another instance, I believe I may have had to get a lock de-iced (or perhaps even cut off because it was rusty and stuck -- I'm not completely sure, now). No problem! In preparing for my recent move-out, I called after reviewing my contract to find out what I needed to know, and how best to proceed. Jan was informative, helpful, and easy to work with. Tessa was also helpful and friendly on the day of the move -- and then the day after, when I vacated, Jan was efficient and helpful as always. I always had confidence that my things were in good hands at this facility, and the staff stands ready to help resolve any issue that may come up along the way -- truly partnering with and supporting the customer.

Great employees great customer service through and through also nice and clean. I will be…read more recommending!

Public Storage - selfstorage - Updated July 2026

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