This is Eight Mile Road Moving & Storage, Inc. WHAT A SCAM!…read moreDO NOT USE THE COMPANY!!!!! I paid this company a large sum of money with a cashier's check as they required. I tried to use a credit card initially but they said they couldn't because it is a large amount. (Don't forget this part) I believe they're used to chargebacks or something. What a joke! It is also the company's policy to hold your belongings until you pay. And I totally understand that. I received a receipt from the delivery guy and they (2 young men) unloaded my belongings. So... Why would the company unload the truck if I didn't pay? I paid. Then... WAIT FOR IT... they lost the check! How convenient. The guy said the check was stolen from the check. Now, they're claiming I refused to pay. Accounting 101: write down the check number and the issuing bank. They charged my debit card for the exact same amount as the cashier's check without my authorization. Here's the sad part: I never gave them my debit card information. They must've gotten it from the broker. That's fraudulent. Next time, don't lose your checks! I will continue to post this until you show me proof that I authorized this transaction!

I wonder if they care that they have such horrid reviews. The reviews are warranted though, they…read moreare so rude on the phone and lie, lie, lie. They lost a box of mine, damaged an entertainment unit and are really unprofessional. They also nickel and dime you for every last thing. Please don't use them. They are terrible!

They pulled the low-price bait and switch. After you move stuff in, they'll increase your price…read more Absolutely no notice. They increased the price by $30 / month within 5 months.

From the owner: Looking for self storage near you in Commerce Township, MI? Don't just settle for any storage…read morespace. Here at Space Shop Self Storage on N Pontiac Trail, you'll find a brand new storage facility with ground level storage units, affordable rents, and modern security features to provide peace of mind.  With sizes ranging from 5×5 storage units to 10×30 storage units, you'll be sure to find a storage unit that will fit your unique storage needs. We're located just south of the roundabout between N Pontiac Trail, Highway 5, and Martin Parkway. You'll find us just west of the Walmart and shops at Haggerty Road.

Wonderful customer experience. Super helpful and great with communication. Definitely recommend!read more

vehicle was broken into with a few days of being parked here. side window completely broken out of…read morevehicle. Will not use again.

DO NOT use this company under any circumstances. They lie so much they should all consider running…read morefor public office. Trust these reviews when people say their stuff arrived damaged, late, & the company not answering calls or returning calls. On June 2nd I called this company, the owner of the company, Dennis, told me that he would pick up my stuff on June 16th in Farmington Hills and have it to me in Virginia on June 21st, because they "go out that way all the time." I paid him a deposit, he answered all my questions and was very quick at calling me back. The customer service at this point was superb. On June 15th, the dispatcher, June called me and said that they had overbooked for June 16th and would not be able to pick up my stuff that day. FIRST RED FLAG. He said that they would be able to do it June 19th, I had asked if this would delay my stuff getting there, he said no. Everything went down hill from there. June 19th, Movers come. Mike, gave me the vaguest of answers when I asked about the date of my delivery. He claimed he wasn't sure of the date, but that it would be "pretty quick." I said I was told June 21st, is that not accurate? He said he would call me when he got back to the shop. An hour later they called, I picked up expecting them to tell me of the date, and instead, they were calling to reverify my CC number, I said oh, I thought you were calling to give me my delivery date. They said no, I will personally call you back and tell you what the date is for your delivery by the end of the day. Well, the end of the day came, no call back. June 20th I call after not getting a call back, and guess what happens? No one answers. Shocker right? I finally get a hold of someone, the receptionist, Nicole and she tells me the dispatcher June is at lunch and she will tell him to call me back. Well, he must have been at lunch all day because again, no call back. June 21st, I call again, once again, no answer. I quickly realize they are screening my calls. June 22nd, June calls me (3 days later), says my stuff will leave tomorrow morning the 23rd, and it will be there on June 25, or 26. I give him the third degree about what I was told, and why no one called me back. I asked to speak to the manager, he said he has been in Chicago, I said I just talked to him the other day, but he's in Chicago now? And has supposedly been there. I asked June why it took him 3 days to call me back, and he said, "I'm calling you back now aren't I? And if you want, we'll leave your stuff here and you can arrange for another company to come move it." Gee thanks June.... Just what I want to hear when I'm 1000 miles away. He said the driver would call me when they left. (Never happened). June 25th, the driver calls, their truck broke down (no, im not kidding), and they will be delayed. My stuff never came until June 28th, and when it came, it was damaged, and 3 boxes, 2 bags, and 3 pieces of my daughters crib were missing. They had my husband sign a statement that he wouldn't ask his credit card company for a refund on their services. Have you ever heard of such a thing? I haven't. Our missing stuff, is actually insured at 30 cents a pound as to what was lost So basically, if they lost your $4,000 TV that weighs 20 pounds you'll get 6 bucks for it. Sounds like a deal right? As of today July 18th, I have not ever heard back from them regarding what was lost in my move. Reader, BEWARE. This is what I want you to take away from my awful experience. They store your stuff in their storage units after they pick it up, and move it when it suits them, not on the dates they promised you. So moving your stuff that many times, it is bound to get lost. Your belongings will arrive damaged, if they arrive at all. Getting a hold of them after they have your money, is like trying to find a needle in a haystack. Their customer service is HORRID. But that is to be expected from a company on the border of Detroit who has changed their company name multiple times due to their horrible reputation.

Staff was excellent. Move-In process was easy and the unit was clean and easily accessible.read more

They're extremely professional, friendly, and accommodating!!! Rent from them, as you will not be…read moredisappointed! Kandice and Greg are phenomenal and they made the moving process less stressful!! Greg saved me from a frog!! :-). I'm referring this location to everyone for their storage needs!

Undercover storage is family owned and operated .clean well maintained facility .with modern…read moresecurity .each unit is alarmed with private codes .some units are heated 24 hour access. Vehicle storage available.

Very helpful and nice people. Secure and easy access. Great prices and nice facility. Their newly…read moreexpanded lot has plenty of room to accommodate my large trailer. Thanks Mike !!

I had a small 5 x 10 storage unit on the 3rd floor. Over a little over 2 years, the price almost…read moredoubled. During this time, the time the office was actually staff drop greatly. At least one of the elevators were down at times, and I usually only went and 6 times a year to take stuff in and out. The climate control met it didn't go below freezing or above 100. By the end of my time, the flatbeds were locked up most of the time and you had to leave you license to even use. But since the office was closed most of the time I was there, who could you do that with. Glad I could move to a place I didn't need this anymore.

I want to take to take a minute and shout out Qiara at the Farmington Hills location off of 9 mile…read more She made having to move my parents stuff into a storage unit after their death much more bearable. She made sure I felt supported and understood how the process worked and what size I needed to hold all of their stuff. Then when I needed the lock replaced she didn't hesitate to help. She went out of her to make sure I got a key even if it wasn't her scheduled time to work. She did whatever she could to make it easier on me. I appreciate her more than she'll ever know.

More helpful staff. Better signage. Employees who show interest and answer in full sentences or…read moreparagraphs

Our experience at this uHaul location has been outstanding and that's all due to one employee ,…read moreLashata. My initial visit was to look into renting an 8x5 trailer. Being new to this, she walked me through the process. We later decided to use the uHaul containter instead. Lashata made it comfortable for us to load inside the warehouse as it was 18 degrees outside. She followed up with the shipping department and made sure to let me know when the container finally left the facility. I couldn't have asked for better customer service. Thank you Lashata, we deeply appreciate what you've done for us !

I looked everywhere for clean indoor storage for my Roadtrek. This place is perfect and I have no…read moreworries. The owners are great people. :-)

My first time using these guys. Gave me a tour, took VERY good care of my car. Have a lot of motor…read morehomes and expensive vehicles in there.