started out with clean, new facility, reasonable rates near my home. now rates keep jumping up…read morefor no apparent reason and for the last 3 months the parking lot side entrance has been broken for "lack of parts" and last week the front door keypad was out of order and I was directed to the opposite side of the building from my unit. I went in the front door opened by the manager, went to my unit and carried out what I could in 1 trip then left. Broken equipment for entrance should be repaired or replaced immediately. we pay our high rent and we should receive high service!!

Bait and switch!! Read read read the contract!! While you are busy moving your belongings they are…read morehurriedly having you sign a contract without letting you know they can hike your rate significantly at their whim. My rate has tripled in less than a year. Another billion dollar company taking advantage of average people for their million dollar yachts and huge mansions.

Affordable storage is a cntradiction. When ever you get more secure, the cost goes up. This drive…read moreup facility is nicely laid out and has over 300 units of different sizes. It was raining a lot when i looked three different units and the insides were completely dry. No water on the concrete floor!!! TIP: if you buy two months up front, it is half off each month and then she gave me a 10% military discount. This place is month to month, so no year contract!!!

Jackie was wonderful and helped me pick the best unit for my needs. They have a new climate…read morecontrolled building and a 50% off special for the first two months. It may not last long so call to confirm. They are open on Mondays now contrary to some website information. Remember that you will need to insure your own items if they are of value to you. There is a gate and you will receive a personalized gate code as well. Super convenient for residents in the Northtown area. Prices are cheaper than most as well. I very much like to give credit where it is due. Thanks, Jackie.

I have been a customer since right after they opened, and could not be happier. The facility is…read morenew, secure and the staff is great to work with! The prices are also very competitive with other storage locations in South Kansas City. If you need storage space, they are a great choice!

This place is infested with mice. I've only had the unit for 6 months and found mice droppings and…read moredamage all over. They will tell you there is nothing they can do about it. The storage fees have also increased every month with no notice. Do not store your things here

I have used Wise Moving Company for my Uhaul rental needs for many years. I highly recommend…read more I've rented covered trailers from them several times in the last year and each time the process was easy using the Uhaul App. They had my reservation when I arrived. They had the equipment I reserved and it was always in good working condition. Checkout and checkin were easy and the staff was always friendly and helpful. I will continue to use them for my moving needs and highly recommend them.

I purchased a Groupon Featured Deal coupon for storage space at Wise Moving Company and U-Haul…read moreCenter in Lee's Summit, MO. The coupon stated the following "Choose Between Two Options *$11 for one month of storage (up to a $116.95 value) or *$39 for three months of storage (up to a $350.85 value). For both options, customers may choose between 10'x10', 10'x15' or 10'x25' units. I called the company to use my coupon for a 10'x25' storage unit. The manager told me that I could only get a 10'x10' storage unit as this was the only size available. I asked if I could get two of these at the same price as this would equal a 10'x20' size. The manager stated that I would have to purchase another Groupon coupon if I wanted more space or for me to contact Groupon for a refund. At this time the company has sold 50 of these coupons and is offering only the 10'x10 size unit. This is a classic example of what I consider to be a bait and switch offer. The store manager also stated that the Groupon sale webpage for this offer stated that these units were on a first come first serve basis. This is absolutely false as no such information was stated in the offer. I contacted Groupon and told them how this company had not fulfilled their promise in their ad and therefore I cancelled my order. Groupon looked at the ad placed by Wise Moving Company and U-Haul Center and agreed that the company indeed did not have any such information in the ad stating that this was a first come first serve basis. I received an e-mail from Groupon stating that my credit card would be credited for my purchase. The Groupon representive I spoke to also offered her apology for having been treated badly by this company. I will not be recommending Wise Moving Company as a company to patronize.

Used this location three times within the past few months. Excellent customer service with each…read morevisit. Want to give a shout out to Jackson for his extra assistance in helping make my hookups and check-in process seamless.

Need to get a hitch installed? This is your place in Johnson County, and pretty much just about…read moreanywhere else that there's a U-Haul location. I researched this online briefly, made an appointment, dropped my car off for service, and was able to pick it up same day with a 1 1/4" hitch receiver installed. Sounds simple, right? Well, that's because it is. I needed this hitch receiver so that I could use a tray or a bike rack for a myriad of purposes, and at just over $250 to install, this is exactly what I needed. Samantha was super helpful, very responsive, and even answered my silly questions with a smile on her face. Outstanding service and outstanding experience!

Excellent storage facility never had an issue. The owner Jim Parsons is the nicest guy very helpful…read moreI do not want to leave the facility but just moved out of the area.

I am relocating to Overland Park Kansas in September. I called all around Johnson county for weeks…read moreunsuccessfully searching for RV storage. I had almost given up when stumbled on this newly opened location. I left a VM & were promptly called back by owner Jim. He pleasantly described the property layout and our various options. I then logged onto his user friendly website & immediately reserved one of his affordable 40' sites. A few days later I regretted not reserving one of the 50' sites. I contacted Jim & and he gladly modified my reservation to a 50' without any hassle. Knowing that I was moving to Overland Park from out of state, Jim spent time on the phone with me answering several questions I had about the area. Super nice guy willing to go out of his way to help me out.

The management here is absolutely AWFUL. The lady who is the receptionist during the day is rude…read moreand nosy and makes it an unpleasant task to even come to my storage unit. Prices are high and HORRIBLE STAFF AND MANAGEMENT!!! Check out Public Storage this place is a joke!

The Blue Sky Storage in Grandview, MO, is excellent!! It is a beautiful facility and so incredibly…read moreclean. I understand why it's called the "Country Club of Storage!" And Cathy, the front desk manager is amazing! The movers I hired were not very efficient and as a result we were running late. Cathy went above and beyond to make sure my move in was successful! Thank you so much for your help.

I've never used Extra Space Storage before. If they're all like this location, sign me up! The…read morefacility is clean, organized, and extremely well-kept. They also have carts at multiple entrances which is very handy. The app is extremely convenient and user friendly. You can do everything from paying your rent to remote access to the building. And last but not least, the best part of this specific location is the owner/manger, Matthew! Matthew is not only knowledgeable but he has some of the best customer service I've ever seen. This guy truly cares about the quality of his units and helping his customers find the best storage solutions at the best rates. I'd rent anything from that guy in a heartbeat and I'll be recommending all my friends and family to this location!