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iStorage

1.4 (5 reviews)
Open • 6:00 am - 10:00 pm
Updated 2 months ago

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1 month ago

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1 year ago

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iStorage

iStorage

(2 reviews)

RENTERS BEWARE!!!!!!! This is the absolute WORST place to…read morestore your precious items. Last year 2024, I already had items at the facility (iStorage Bayport) which I pay over $350 per month. When I entered to get something out last summer, I realized the air conditioning unit was NOT WORKING, which they advertise and I'm paying for "Climate Controlled Units". The management claimed that the unit recently broke (2 Weeks at that point) and they were waiting on parts. Judging by the smell of the place and the moisture on the floor, I could tell it was longer. I put a complaint in to the corporate office, that my items were smelling like mildew and I was told to contact the insurance company, even though it was due to their negligence and faulty equipment. I didn't follow up because once you put a claim in, the insurance goes up (we all know how that works) Plus at that point the Summer was ending and I was hoping for the best. Fast forward one year later, Summer 2025... I just went to my unit and once again the AC in non operational!!! and has been out for several weeks. The inside of the building STINKS OF MOLD!!!!!!!! THERE IS MOISTURE SPOTS ALL OVER THE FLOOR!!!. ITS A COMPLETES BREEDING GROUND FOR BLACK MOLD. ALL OF THE PEOPLE WHO SPEND TONS ON MONEY TO KEEP THEIR ITEMS SAFELY STORED ARE BEING LIED TO! THIS COMPANY COULD GIVE A CRAP LESS ABOUT THEIR CLIENTS!!!! I just called to complain yet again and demand a total refund. I was told to call the insurance company, they don't compensate clients. I was also tipped off by the management of the building, that they never fully fixed the unit last year and this is why they now in the same situation. DO NOT RENT SPACE FROM THIS CRAPPY COMPANY!!! THEY ARE NOT CHEAPER THAN OTHER STORAGE UNITS, THEY ACTUALLY COST MORE AND NOW EVERYTHING I HAD IN THERE I HAVE TO THROW AWAY. THEY ARE SCAMMING EVERYONE THAT RENTS IN THAT PLACE AND I ONLY HOPE EVERYONE FILLS OUT A COMPLAINT OR CLASS ACTION LAWSUIT. YOUR ITEMS WILL BE TOXIC TO TAKE BACK IN YOUR HOMES.

Stay away from this storage place. Horrible.. was late on a payment , made the payment went to my…read moreunit 2 weeks later and there was an extra lock on it. HUGE inconvenience since it was a Sunday no one was in the office. I really needed an item out of my unit and now I'm pretty much out of luck!!! Maybe they should keep up with what they do there, quick to lock it up ... obviously they don't care to keep up with taking locks off!! Terrible management!!! Only gave one star because you can post a review with picking a star ZERO stars!!

iStorage - selfstorage - Updated May 2026

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