Amazing service! Reserved & gave me all the info I needed same day to safely hold my stuff! Shout…read moreout to Alex & his colleagues for great service!

These guys are the best... Have my boat there and trailer and it is very secure very close to…read moreSailfish Marina and Sandsprit Park where I can launch

I've been with them for approximately 3-4 years. Rented one of their 10x10 units. It was initially…read more$180/month. They only do month to month which was a first concern. Not willing to do long term leases at all. Within 6 months of renting from them we got our first increase by $50/mo. This kept going up and with increasing frequency to where we were getting two notices a year of increases as "market" adjustments. We got in the mail a few days ago a new of course increased rate now up to $432!!!! As of today we have turned in our notice of vacancy and have gotten a new storage unit. Same 10x10 size with Climate control. Price.....$189. Basically back to where I was a few years ago. Be very very aware of this place. The new place I'm at now only goes up once a year!!!! Additionally they have so many cars and boats parked that it's impossible to get a spot near your unit. You have to park in the farthest away spots from the door. Very happy to be getting out of there and saving almost $250/mo.

Do not rent from SROA. All they do is raise your rates every three months. They raised my unit by…read more60$ starting the month of November then turned around and raised my unit ANOTHER $90 for the month of December. Ludicrous. Over $400 for a 10x20 unit. When they are only charging $173 for a 10x 30 unit. The same 10 x 20 unit is going for $119 FROM THEIR OWN WEBSITE. When you ask why the rate increase they say it's the going rate but literally there is not one storage facility within at least 50 miles that doesn't even charge half of what they are charging me. And when you call all they say is they can't do anything because it comes from corporate. So only rent from them if you want to be scammed.

Here's an important update on my last review. During a big move like ours, issues came out like…read morelost pieces or damage to a drawer. We called Nick the business owner and he sent William to repair and restore the damaged furniture. His service after the move is awesome, you can tell that customer satisfaction is very important to him, very rare nowadays. Impressive!!

Experienced a great move today! The movers were very polite and moved QUICKLY! Arrived in the…read moremorning and were done before noon. The pricing was very reasonable and affordable. I highly recommend and will definitely use them again!

Place was very clean and bright. Staff was friendly and helpful. Prices for units seemed fair…read more Overall I had a good experience there. Would recommend to a friend.

This facility is GREAT, Kevin will really go above and beyond for you. I highly recommend this…read moreplace for the professionalism, cleanliness and reasonable cost. After dealing with so many roadblocks in my recent move, it was nice to FINALLY have someone that knows what GREAT customer service REALLY IS!!!

G re at customer service! Well lit and convenient for me and the wife. Planning on getting another…read moreunit too

Katie is great. Communication is lacking with a lot of businesses these days. It is never a problem…read morewith Katie.

Rented me a container that leaked and then lied about it. Kept saying they would give me one month…read morefree rent never did. Lied and said it was condensation and clearly was not. Ruined a bed that cost $3700. Never returned phone calls so far. Had to hire an attorney.

The strain and frustration of moving personal belonging's can be stressful, a burden, and not so…read moreeasy on the lower back. The employee, Susan, showed the skills and kindhearted gesture exemplifying true compassion, empathy, and customer service in a manner only corporate executives are trained in. I give my 5 star rating thanks to Susan! From California with love, Michelle & Kevin

The service here has been top notch. Everyone I have encountered - Skyler especially, has been…read morefriendly, kind, and helpful. I'd definitely recommend this place - it is quiet, exceptionally clean, and well run. Thank you again for your commitment to excellence. I will send people your way.

Prompt, prepared and extremely organized is how I would describe Annette and her team. I have moved…read more20 times over the years and this was the least stressful. The hourly rate is fair so tip these ladies well!

Branden and Annette were fantastic! I seriously could not do this without them. Friendly hard…read moreworking movers. A 10 out of 10