5stars to Mr.reg for a great costumer service experience i appreciate all the help he gave to meread more

Horrible company. No one ever answers the phone! No one calls back when messages are left. Been a…read moretotal nightmare. Now they refuse to refund my money. I moved out on the 5th of the month. They refuse to give me my money back for days not used. Long hallways. No one available. No carts. Codes for everything. Horrible services and q huge rip off. Do not store anything here. They will screw you over. With the stress and expense of moving. This company makes it so much worse. Do not rent here! My empty unit they public storage is making me pay for even though my things are gone. Lock was messed up. Endless stress. Do not rent here. You will have nothing but hassles and headaches

Highly recommend Metro Storage on Van Born Rd. in Taylor…read more Joe and Tony and their staff were always pleasant to deal with and very accommodating. The units and grounds are kept very clean and secure. I would definitely recommend them and use them again.

The best!! I could not be any more impressed and grateful for the services I found with Metro…read moreStorage and the assistance of Tony. After an exhausting move, my movers showed up the day I was in labor with a new baby! I was frustrated and annoyed with the movers to say the least. Tony from Metro Storage literally saved the day. The personal service, the speedy communication time, and the excellent support Tony provided was beyond appreciated. I would HIGHLY recommend using this storage company. I needed a ground floor unit and there were many options for sizes and time availability. There are lots of impersonal options for storage, but my experience with Tony was so positive I would trust them with anything! We have been very happy with the safety and quality of the location and facility. I'm so grateful for the superb experience. My review is for the Metro Storage of Oak Park (same company)

Jeremy went above and beyond to make my choice for Extra Space Storage the right choice. I'm new…read moreto the area I don't know much about the neighborhoods, so I was looking into several different storage facilities. I'm really happy with my choice; the property is clean the units are well-kept and the staff is amazing. Jeremy says hello when he does his roundabouts he's very friendly and easily approachable. I feel that my belongings are safe and secure here and I would recommend it to anyone looking to keep their personal belongings stored in a safe secure environment.

wow! couldn't be happier. clean, well-lit, and great staff on property! Great place to store your…read morebelongings!!!

I had to move due to work related issues and had to find a storage facility that was large enough…read moreto hold all of my furniture but not super expensive. I met with Julie the store manager and she took care of everything I needed from recommending the correct size and also giving me the best price. I would highly recommend this storage facility for it's cleaniness, space and wonderful staff!! Secured Self Storage of Dearborn Heights gets my vote!!

I got a small unit & didn't have any issues, damage , theft etc .. what I am concerned with is…read morethat anyone can just follow another car in without punching in any code.. the gate is slow to close..I only used it for 4 months & it averaged $ 40 per month..

Kate made it super easy to get moved in...I'm not sure anyone is ever going excited to be moving…read moretheir stuff into storage but you want it to feel secure clean and well tended to...this place has all of it.

During the multi-day power outage that started March 8, this facility never attached a generator to…read moreits gate so people could access their units. Here is a question...What if the people who are paying rent and supporting this business need to access their unit to get a generator or kerosene heater during the outage???? Very poor planning and customer service during this outage.

Had to rent a van for moving my daughters to their new place and this was a nice close option if…read moreyou live in or near Dearborn. First the positives. The van was newer, clean, tires new, it had about half a tank of gas, and the place was close. Now for the possible improvements for this location and U-Haul. I had to rent through the U- Haul app because there is no employee working that location on a Saturday. The app was fairly easy to use and managed but it puts all of the work on the customer. First, we did have a little issue getting the key out of the lock box because of the way it was placed and the door would not open properly (lucky my wife was with me and she was able to get it out with her small hands). Next, you have to take pictures of the entire vehicle to make sure that there are no issues or damages which took us about an extra 15 minutes to complete and go over the vehicle. One other thing that you need to be aware of is cost. U-Haul tacks on some other fees like the "environmental fee" that basically you pay to help keep their fleet of vehicles more efficient, and a recovery fee for whatever reason. This I believe is so that they can keep their advertised rental cost low. I do believe that U-Haul should actually offer a discount for those people who do this total rental process through the app because the customer is truly doing all the work. Lastly, I cannot comment on the location itself in terms of employees or the store itself because as I mentioned earlier the location was closed and no employees were present.

Ultimately I decided to go with this storage company because they were the cheapest when I was…read moreneeding a climate controlled unit.

From the owner: Gibraltar Self Storage offers 24/7 drive-up storage units and Climate Controlled Storage Units to…read morekeep your belongings safe.

I have nothing but great things to say! The staff is always so helpful and friendly with any…read morequestions or concerns! Pamela, the property manager helped me with a concern I had and got it handled in record time to ensure my experience with SROA remains a great one! I have and will continue to recommend!

I rented a storage bin on 9/19 and canceled on 9/21 Because I never was able to get inside the the…read moregate. Even tho I was given several pass key numbers. They kept telling me to come back the next day in which I still to this day never saw my storage bin. Each day I came back was the same thing. Now I'm going through a lot trying to get my refund with the dispute with my bank. Even though they said they would reimburse me. The area looks antiquated however the people on the gate phone were polite. I then went to my place around the corner and had no problems.

I had them out for a two part move and they were fast and efficient. I would have liked more…read morefurniture wrapped, but everything arrived without incident and I will use them again for my next move!

My family and I were unexpectedly put in a devastating situation and needed to move a family member…read moreout of their home immediately. With less than 12 hours' notice, I called Ultimate Movers, and the owner immediately went above and beyond to help. He worked hard to put together a crew on such short notice and made sure everything was moved safely into a storage unit. The crew worked until 11:00 PM to get everything taken care of, and their dedication, professionalism, and kindness did not go unnoticed. I cannot express how grateful we are to have had such incredible people step in during such a difficult time and help us when we needed it most. The owner was excellent at communicating throughout the entire process and was quick to find solutions despite the challenges. My family and I will never forget the compassion and generosity that Ultimate Movers showed us. Thank you, Ultimate Movers, for turning an incredibly stressful situation into one that felt manageable. We will always be grateful.