I needed to rent space to store some boxes and furniture for a few months. The introductory price…read moredrew me in at first, and I liked the location. The property manager was helpful, giving me all the details I needed to make the decision easy, explaining the policies in detail so there would be no surprises or mistakes later on. I was very well taken care of, and this is a great value for short term storage. Thanks, Dan!

Our brand new camper was stolen from the Wyandotte Street location last fall/winter (2024). It's…read morein a nice area and they supposedly have security cameras but "couldn't look at the video". They are not liable they say. Read their ad below "peace of mind"! It's just the opposite. "Bright lighting" to help the thieves navigate not you! How was a large camper stolen? You need a code to enter and they have cameras. Yes we thought the same thing. Figure it out. Don't pay this place money to have your things stolen. 1 star for the scam!

I needed a space to park my cargo trailer for about two months, so I went online and reserved what…read moreappeared to be a suitable space. I paid and arrived the next day, only to find out it was an enclosed garage with a door that was far too low for my trailer to fit through. I went to the front desk for help, but no one was there. I called the number posted on the door, but it was just an automated line. Later that day, I finally reached someone and explained the situation. I was told I'd be charged a $29 service fee to cancel, but they'd "probably take care of it." I was told someone would call me--no one ever did. After several follow-ups, I received a small refund for the lock they require you to rent, but not the full $161 I had paid. My cancellation was being treated as if I had moved out, even though I never moved in. Eventually, I was told I'd receive a full refund by check (not back to my card) within 3-4 weeks. Five weeks later--nothing. I called again, was reassured the check was coming, and was told it would include the $29 fee. When the check finally arrived, it was missing the $29 fee I was told would be refunded. Nearly two months later, I'm still out the $29 and have spent far too much time chasing down something that should have been handled in a single phone call. A little bit of basic customer service or human decency could have gone a long way. Very disappointing experience. I'll be sure to recommend my friends and family look elsewhere.

This facility charged us for an extra month after closing our account and telling us we had no…read moreadditional fees to pay. I started getting calls from "collections" saying we didn't pay a $38 charge, yet never received any emails, or calls from public storage telling us that we had outstanding charges. Collections keeps calling and only wants payment over the phone instead of mailing us an invoice... After reading the reviews it sounds like they do this a lot.

I've never used Extra Space Storage before. If they're all like this location, sign me up! The…read morefacility is clean, organized, and extremely well-kept. They also have carts at multiple entrances which is very handy. The app is extremely convenient and user friendly. You can do everything from paying your rent to remote access to the building. And last but not least, the best part of this specific location is the owner/manger, Matthew! Matthew is not only knowledgeable but he has some of the best customer service I've ever seen. This guy truly cares about the quality of his units and helping his customers find the best storage solutions at the best rates. I'd rent anything from that guy in a heartbeat and I'll be recommending all my friends and family to this location!

Affordable storage is a cntradiction. When ever you get more secure, the cost goes up. This drive…read moreup facility is nicely laid out and has over 300 units of different sizes. It was raining a lot when i looked three different units and the insides were completely dry. No water on the concrete floor!!! TIP: if you buy two months up front, it is half off each month and then she gave me a 10% military discount. This place is month to month, so no year contract!!!

Jackie was wonderful and helped me pick the best unit for my needs. They have a new climate…read morecontrolled building and a 50% off special for the first two months. It may not last long so call to confirm. They are open on Mondays now contrary to some website information. Remember that you will need to insure your own items if they are of value to you. There is a gate and you will receive a personalized gate code as well. Super convenient for residents in the Northtown area. Prices are cheaper than most as well. I very much like to give credit where it is due. Thanks, Jackie.

Clean, secure, fair and friendly. This is the first time I've rented storage and I had a ton of…read morequestions. Pam manages the facility. She is kind and very knowledgeable. The facility is clean and security is excellent. I'm very happy I chose this location to store items and I feel confident they are safe.

I have been a customer since right after they opened, and could not be happier. The facility is…read morenew, secure and the staff is great to work with! The prices are also very competitive with other storage locations in South Kansas City. If you need storage space, they are a great choice!

This place is infested with mice. I've only had the unit for 6 months and found mice droppings and…read moredamage all over. They will tell you there is nothing they can do about it. The storage fees have also increased every month with no notice. Do not store your things here

The management here is absolutely AWFUL. The lady who is the receptionist during the day is rude…read moreand nosy and makes it an unpleasant task to even come to my storage unit. Prices are high and HORRIBLE STAFF AND MANAGEMENT!!! Check out Public Storage this place is a joke!

The Blue Sky Storage in Grandview, MO, is excellent!! It is a beautiful facility and so incredibly…read moreclean. I understand why it's called the "Country Club of Storage!" And Cathy, the front desk manager is amazing! The movers I hired were not very efficient and as a result we were running late. Cathy went above and beyond to make sure my move in was successful! Thank you so much for your help.

As far as storage units go, this place was ok. The customer service at the desk moving in was…read moredecent. The place is clean and modern and secure. What we did not like was the large 10x30 unit required a trip up the elevator and several hallway turns to get to it. It added a lot of effort to moving in. The rates were a bit higher, but still ok.

This is by far the best self-storage I've done business with. I've had a unit here since the…read morelocation opened and just added my third unit this week. I've used various large corporate chain facilities in town and just thought all storage companies were disappointing until we found this one. First, the staff here is very helpful and friendly. They've consistently gone above and beyond to accommodate us and helped us save money along the way. The facility itself is very new, spotless and free from pests. I often see the staff sweeping, emptying trash cans, or walking the premises. The lighting is great and the door access control works without issue. Cameras appear to cover every angle and the climate-controlled areas maintain a consistent temperature with no humidity issues. Access is provided through multiple wide doorways with spacious elevators providing access to the upper level. The facility provides various flat moving carts that are conveniently stored just inside the doors. The loading/unloading area is well-lit and very close to the doors. Getting signed up is super easy. The paperwork process is quick and hassle-free with no hidden fees. **Pro Tip: Get your rental started by starting your rental via their website for the best price and to take advantage of their move in special. The pricing is very reasonable and a great value. A clean facility, robust security, and amazing staff--I feel like this is the best storage option in Overland Park!