Prices start ok, then paperwork, insurance, all kinds of things you don't want to do that add to…read morethe cost of renting. Also glass door was broken for a month, every time you ask about it, oh they are going to fix that soon. Well, they didn't and I left. The glass door was the only way out to my boat, had to walk to the front of the building every time, gets ridiculous. So if you want to get one for a couple of months, you'll be fine. Anymore time than that, you will hate it.

Pros: Good location, nice managers, new and clean buildings…read more Been a customer of this place off and on for the past two years. They offer you the low rate to get you into the door, then WHAM!! literally two months later, there's a price increase of 25% or more! It's a shame how much and how often the prices increase. We moved in Jan 1 2025- $150; now, April 1 '25 $200 ($50 monthly increase) We are using their insurance- praying no problems arise for this company don't seem trustworthy because of their tactics. When questioned about the higher than what's reasonable price increase, Managers said they are 'keeping up' with other storage facilities in the surrounding area. To Space Shop Corporate Management: Just quote customers a fair price at the beginning of the contract; don't raise to astronomical prices directly after customers have moved in. It's a disservice to the folks who keeps your business going. They get lots of extra money from you, because it takes planning for the average (poor) person to reserve a moving company to move out of the now high priced unit. I won't recommend this place to anyone because of the frequent rent hikes

The Massillon location has mice galore! I went to get some items out and while picking up boxes…read morethe mice feces was beyond ridiculous WITHIN MY UNIT AND I DO NOT HAVE FOOD OR ANYRHING TO ATTRACT MICE. Moved out THAT day. For a "controlled" storage space its a joke and their prices have increased dramatically while there. An absolute joke and the one staff member i dealt with was not helpful at all. They claim the "mouse" traps are for preventative action...yah, they are for the mouse infestation. !!! DISGUSTING!

From the owner: Nestled along Lincoln Way E among shops, retail, restaurants, and housing, Space Shop Self Storage…read moreis here to present the most convenient storage units in Massillon, OH. Serving the areas of Massillon, Perry Heights, and Reedurban, we're right behind the O'Reilly Auto Parts and next to The Home Depot. With storage unit size variety ranging from small 5×5 spaces to extra large 10×30 storage units, you'll be sure to find a storage unit for your unique needs. And when you stop by to drop off or retrieve belongings, you can do so in a clean and well-lit storage facility with modern features and amenities.

Great location. Clean, dry units. Very helpful staff and customer service. Very affordable pricing.read more

​This facility is stealing money. Stay far away they have, no integrity no trust. They billed me…read morefor a unit that I couldn't access. No one even tried to reach out. Not only did they bill me for the first month but the 2nd month. After telling them that the code does not work. I had to get another unit somewhere else. Cody Lavian is this how you make your money from your customers

Storage and Moving services. Kind of new way to do this. You tell them how many boxes you need and…read morethey bring them. You pack them and these guys take them away. Kind of cool because now I don't ahve to mess with hunting down boxes,hiring movers, hiring a truck or having my own storage unit.

Poor customer care. Took 4 days to plow lot after snow stopped preventing me and employees to get…read moreto critical parts stored because lot was inaccessible. Every other business in area had their lots open within 6 hours. Called and was told plower was backed up and would be up to 3 days to open. Told them I would have path Cleared so I could have access and told no. Told them I wanted a credit for days I couldn't access and was told area mgr would call to discuss what he could do and was called by rude are manager that said he couldn't offer any discount whatsoever as plowing was out of his control and my non access was therefore out of control and couldn't even give a $20.00 credit even tho I pay over $200.00 month. So if you need storage unit that cares and values customer service look elsewhere. The women locally are great and the only reason for the 1 star. Clint Whittaker area manager 317-518-0472 wont even accept my call. Horrible

From the owner: SecurCare Self Storage offers convenient, affordable self storage units in North Canton. Whether…read moreyou're looking for easily accessible drive-up storage units or indoor climate-controlled units, you'll find a home with us. Our well-lit facility features extended hours and wide aisles for convenient, easy access. Rent with SecurCare at 4820 Frank Ave NW today and see why our cashless facility is ideal to suit your storage needs. SecurCare Self Storage is an NSA Storage brand and facility.

What they told you is not always the same as they did. They told me first month free, but actually…read morethey charged me the storage fee for the first month.

I am giving 1 star for multiple reasons. Firstly, I was overcharged for miles I did not use. The…read moreprice for a cargo van with the safe-move insurance is about $35 all together. Seeing that it's $0.89/mile and we only used about 20 miles before dropping the van off, I should have only been charged about $53-55 in total. I checked my Uhaul receipt and the charge was $111... Secondly, I spent way too long trying to get in touch with the manager at the North Canton location and was continuously transferred to their corporate line instead. Corporate could not reach the North Canton Uhaul either after several times of trying to reach them. This was not a good look whatsoever. Thirdly, after days of waiting, I received an email that stated I was being refunded only $28.. This wasn't even close to the amount I should have been refunded, not to mention I did not receive a call back, nor an explanation. So I had to call again, was transferred to their corporate line and then an associate put a note in to the manager at the North Canton location once again to refund me the proper amount. I finally received a call from the North Canton manager, Rosie, who told me I was only being refunded an extra $8... This totals out at around $37 refunded. This means that in the end, I was charged $73.72 for a cargo van only using 20 miles.. I'm still owed roughly $18.. Do yourself a favor and stay away from this Uhaul or any Uhaul for that matter. This was my first time using their service to move furniture and it has been an absolute nightmare. The North Canton location and their general manager should be investigated by corporate for misplacing funds and never answering the phone.