on time, very pleasant and very thorough. Both men were very friendly and polite. Had old…read morerefrigerator out and new one in within 20 minutes. Respectful and responsible. Good, grateful

Guy's were very courtious and professional. On time and neat. Delivered a refrigerator and…read moreinstalled it. Unfortunately it was packaged damaged but was not their fault. They did everything to fix the problem. Would definitely give them a good review

Not only were their prices lower than everyone else I called , but they were available to help me…read moreliterally the very next day . They showed up on time & had an amazing attitude . Absolutely nothing was damaged , & I couldn't be more grateful for the experience they gave me during my first move !! Highly recomendable .

From the owner: We have professional movers and are open 24 hours to for scheduling. We are affordable and…read moreguarantee satisfaction.

These three men Tj, Jonathan And Trez, were AMAZING!!! They got it done quickly and carefully did…read morethe job! And were nice and through, if I was their boss I'd be very proud and pleased with the three of them! Me and my family needed to move but didn't know who to choose the help us, but when we did the research, we learned that this company was the best and I'm not boasting or bragging, but these guys are GRATEFUL, KIND and CONFIDENT! We're so lucky to have these three men to help us!!!! They asked before putting the boxes away and did it exactly the way we asked! We were so grateful to have them!! by: Jordyn Y.

Keanan responded to my inquiry very quickly and sent my estimate shortly after our phone…read moreconversation. A couple of companies I reached out to for the same move never responded at all. I really appreciate how New Roots made our move the best ever! We have used other movers with multiple issues: pricing add-ons, broken furniture, not showing up on time, and delivery delayed weeks past promised date. New Roots was flawless in every way: accurate estimate, price transparency, arrived on time, and all furniture arrived safely. The guys were friendly and hardworking too. We plan to use them for our next move too!

Great communication leading up to my move. The movers arrived on time, were personable and…read moreprofessional. They made quick of the move and left my home intact which Is greatly appreciated. I would recommend them to anyone and will hire them again should I have another move.

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.

Their communication was great but when it comes to the actual job of moving and packing, it was…read morechaotic, very slow and disorganized. They came to our house 1 day before the move to check the inventory of items to move and were supposed to pack up our kitchen. On the day of the move, they showed up without packing supplies and later went to get the boxes. They brought only 4 boxes which clearly were not enough. After the 4 boxes were full, they used our own packing bags. The packing of the kitchen stuff was poor and they basically just dumped everything in the bags randomly and still left items behind that we eventually had to carry in our car. They took almost 7 hours to load the truck and this was just a 3 bedroom house and they had to pack only the kitchen. Everything else was packed already. They did not bring the plastic mattress covers and ended up wrapping the mattresses in a cheap plastic which did not cover the mattresses completely and ended up soaking and staining the new mattress. Further, the sofa was not wrapped completely and ended up getting soaked and stained too. Lastly, the furniture items were scratched at multiple places. They were way off the timeline that they originally estimated for our move. I would recommend them only if your move is small (1 bedroom or so). They are clearly not experienced and skilled enough to handle moves larger than that.

Very good experience using them with my home move from Akron to Cleveland. Everything was…read moretransported safely and with care. Dalton and his team were very professional and knowledgeable.

Excellent experience! The team from choice movers made the…read moreentire process stress-free and smooth. They showed up right on time, worked quickly but carefully, and treated my belongings with real care and respect. Communication was great from start to finish, and the pricing was very fair for the quality of service I received. I'd absolutely recommend them to anyone looking for reliable, professional movers.

Honestly if I could give a higher rating I totally would! From start to finish all have been…read moreamazing, communication was amazing, and payment was simple. Best of all, my silly doodle was well loved.

If we could add 10 stars we would! Our entire experience was beyond fabulous!!! We had to move at…read morethe last minute and they were able to accommodate us within a week. Vince kept in touch via text message regarding arrival and updates. The team takes meticulous care of your home and your belongings. They pad the floors, doorways, railings and any areas that would pose a potential problem during the move. They carefully boxed up all fragile items (TV's/lamps etc.) to ensure a perfect move. We moved to new construction and their was not a single blemish or nick in our new home and some of the areas were very tight and difficult to maneuver. They did not rush the job and would not leave until they ensured that everything we moved was in the place that we wanted. (We moved some items around in different rooms and they accommodated all of changes with a smile)... no idea how they did it :) Not only was the move sheer perfection, but you have piece of mind when you are working directly with the owners. Prices beat out all of the best movers in Cuyahoga County and the customer service was OUTSTANDING! Friendly, courteous and treat your belongings as if they were their own. It is clearly evident that Advanced Moving cares about their business. Hats off to Vince and Ed, they will grow and flourish in no time! We are so grateful for Advanced Moving Company...they made the most stressful part of a move a simple and stress free process! If you are looking for a 10 star experience...look no further, you have found it!

I am so happy that we got to know Vincent and his friend and that we used advanced moving for our…read moremoving from CLE, OH to Buffalo, NY. They were very efficient, professional and very reasonably priced. They certainly made our move out stress-less and we truly enjoyed having them. We hired them last minute after we had an issue with the moving company we had. They got back to us in 20 mins after my initial text close to midnight. They showed up on time and they arrived to Buffalo on the o'clock as they promised. We moved out at least 7 times in the last 10 yrs and advanced company by far was THE BEST. I will definitely recommend them to my friends in Cleveland.

We use Moving Ahead Services twice in one week. Once to move my mother to assisted living and the…read morenext to move my son home from college. Both teams of movers were professional and kind. I can't recommend their service enough. They were amazing!

They were prompt and very very very fast. The foreman was professional and accommodating. The…read morecrew was very strong and smoothly got everything in and out with minimal bumps. Customer interaction varied from non existent to friendly to snarky.

Horrible, horrible moving company! Please find another one - seriously. My husband and I moved from…read moreWisconsin to Texas last week (June 18th, 2017) and they kept delaying our pick-up time which by the end of it was 2 & 1/2 days late. We were fed up by the 3rd day, and decided to cancel with them and get a U-Haul truck and load it ourselves. (We should have done this the first time they told us they would be delayed.) After finding bad reviews that were hidden beneath all the "good" ones, we just did not trust them to ever come, and we did not trust them with our belongings anymore. They have "5-star reviews" on their website and on here. But I dont trust those are real reviews from real customers. Listen to all the 1-star reviews!!! Those are the accurate ones. I would give this company zero stars if that was an option. Dont trust them with your stuff! We're trying to get our deposit back since our cancellation was their fault. So far, they are hanging up on us and acting very rude on the phone. Just awful customer service from a "family company" as Michael the salesman had told me. I will be posting this on all platforms so all the people who look them up will know!

RUN, DO NOT WALK, AWAY FROM THIS COMPANY!!…read more Paid over $3000.00 for a move from CT to FL. They were a day and a half late in arriving at my house to begin the move. I was given several excuses (delay at prior destination, flat tire, LOST!!!), and when they finally showed up, the truck that arrived was 3/4 full with another customer's belongings. Took several pictures of this, as well as of all of my items prior to being loaded into this disaster waiting to happen. I was told that my things would be stored in a facility in Palm Beach, FL, so that scheduling delivery would be quick. Another "alternate fact." When I called to schedule the delivery 2 weeks after the pickup, I was told that my stuff was put into storage in NJ (so they say...), which meant that my delivery would be delayed by a week sue to a storm. How convenient. When my things finally arrived, several items were missing. More were damaged. The two boxes that I marked as "Fragile" were completely destroyed, almost as is they went out of their way to do extra damage to them. Wooden chairs broken, furniture scratched... None of the boxes were moved past the front door to my new home, even though their contract states that the 1st set of stairs are included, leaving it up to me to do the heavy lifting. Upon placing a claim, I get an email stating that they need 30 days to process it. I waited the 30 days, and after no response, sent another email. Again, silence. Finally, after 2 calls, I get someone on the line who "transfers" me to customer service, and got hung up on. Finally got through to a person, who said that the claims department would send me an email about the status of my claim. What I received was a form email referring me to an outside claim service website to "start my claim." WTF??? What have they been doing for the last 45 days? Now starting the claim process over, still missing my stuff, no acceptance of responsibility on behalf of this company whatsoever. Do yourself a favor and pay the extra grand for a real moving company, or save the extra grand and do it yourself. Either way, you'll be better off.