Bella was so nice and quick with my pedicure and manicure. Amazing quality in customer service recommending this place to all my friends.

I'm gonna start this off by saying to listen to the bad reviews, I didn't and I regret it. I'm also a very chill person when it comes to bad experiences because I understand people can have bad days because I also work customer service, but I would never treat someone the way I got treated at this nail establishment. Okay I walk in at 4;45 on a Monday afternoon, they close at 7 so it's not even close to when they close and they seem annoyed when I walk in. I stand there for about 5 minutes without being greeted or anything. I finally sit down and the younger woman yells "what do you want". I don't think she's talking to me at first so I don't say anything, she then repeats it louder and now the 2 other people in the salon are looking and I'm embarrassed. She seats me about 15 minutes after I arrive, which I don't mind because there's only 2 workers and already 2 customers getting worked on. I sit down at station one and she is having a conversation with the customer checking out for about 10 more minutes, which I also don't mind because sometimes I get to talking for a long time as-well. She finally starts on my nails about 30 minutes after arriving... She is super super aggressive removing my old nails. Whenever I go to my other salon (they were closed Monday and I wanted to try out a new salon) she always makes sure to ask me if it hurts or not and stops when it does, this lady didn't ask me once. She ripped some of my real nails off because of how fast she was going. She then got out the drill and started using them on my cuticles, which I've experienced before, but she didn't take it off after a few seconds.. she left them running on my cuticles for 30 seconds, and they started to burn. 2 days later my hands have been shaking because they're in so much pain. She asks what design I want and I show her a picture. I double check with her to make sure she can do it, because I had a back-up design just in case. She tells me the design will be an extra $25, which was fine because it had a little more detail (picture below). She then told me after she was done with all my nails but 2, that she couldn't do the 3-D (which is what she charged me for) and asked me to choose something else, and she was just very rude about her tone and the way she was talking. I told her to just go ahead and do white lines to kinda replicate the 3-D, and don't get me wrong my nails turned out fine it's just not what I wanted. After it was done she didn't even ask if I had liked them or if I wanted to change anything she just told me to wash my hands and she stood up and walked away. I went back to wash my hands and came back to pay and I don't realize she still charged me for the 3-D when she couldn't even do it. She didn't say thank you or bye or anything along those lines, she simply said "you're done" and walked back to her station. I would never recommend anybody go here or spend your money, she didn't talk to me at all besides when she told me she couldn't do the design and she was yelling in another language to the older woman that was doing pedicures the whole time. I would recommend Golden Nails if you are looking for a good nail salons. read more

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Amazing nails every time. Friendly and fast services. Kenny and everyone always does a great job read more

iSpa - Hair Removal Near Me - Moscow, Idaho

They gave me exactly what I wanted and were so nice! I walked in and they immediately seated me. They even mixed a special color for my nails. Overall a 10/10 experience! read more

Loved my visit! The salon was super clean, the staff was friendly, and my nails turned out perfect. They really paid attention to detail and made sure I was happy with the results. Will definitely be coming back! read more

Amy at iSpa is amazing and is my go to nail tech! She is always patient with me and does a thorough job with my nails. She does the best French tip and I always get compliments on theAmy is also very flexible with her appointments and I never have to wait long. I highly recommend Amy and iSpa to go to for both mani's and Pedi's. read more

iSpa - French Tip Mani - Hair Removal Near Me - Moscow, Idaho

VERY RUDE PEOPLE. not good customer service at all! i went in with my sisters bridal party, that we booked in advance.. and they didnt do a good job cleaning up our nails and did a very sloppy job. the older lady and man their specifically, was very rude to my sister who just wanted a nice set of french tip nails for her wedding day. my sister was very upset and sad that they didnt make her feel pretty about her nails and make them look nice and cleaned up. the whole time there was just stressful and overwhelming and not relaxing or nice at all. will never go their again and DO NOT RECOMMEND! read more

They do such a wonderful job. Every time I walk in, there's always room for me. I'm always get compliments on my nails every time I get them done. read more

I called just to see if they had any available appointments for later in the day. The lady that answered asked what I wanted done, I told her a new set of acrylics if possible. She then said that there was no time for acrylics, mani and pedi only, come back Monday....(click) and hung up on me. (Mind you, today is Wednesday, Monday is 5 days away...) I didn't plan ahead, that's on me I was simply curious if they could get me in since I had some spare time. I drove by 10 min later and the place is EMPTY. Not a single customer! TERRIBLE customer service, SO RUDE. I would have booked for a pedi, however I was not given the chance to respond on the phone, but I'm actually really glad that I didn't end up going there now. Ispa has a terrible reputation around town anyways. I have been in once before a few years ago and had a poor customer service experience then as well. I was hoping to give them another shot since I have a gift certificate, but it is NOT worth it. I will spend my money somewhere else every time. Don't waste your time, or your self-worth going here. read more

This was the worst nail salon I have ever been to. I had an appointment booked for my sister and bridal party. And they were so unkind to the bride who just wanted her nails to be what she wanted it. They told us "if you wanna be picky you can go somewhere else". They said we were taking too long and they have people waiting, yet we had appointments booked for us. The bride ended up hating her nails and went to another please to get them. Terrible service and accused us of not paying and I showed them the receipt they gave me to prove it. Never going here again. Avoid this place !! read more

Have been going to ISpa for a few months now and seeing TY for my nails. Not only is he gentle and listens to what I want, his friendliness and professionalism is top notch! He does an Ombré Dip that is amazing! Everyone at ISpa Moscow is so friendly and accommodating. Highly recommend!!! read more

iSpa - Ty's Ombré Nail dip with a Daisy - Hair Removal Near Me - Moscow, Idaho

I went in to get my nails done for my wedding and made an appointment prior. I asked to get a dip extension and they had no idea what I was talking about. I told them no acrylics and they put acrylics on my nails. I had the man as my nail person. He yelled at me and slapped my hand telling me to relax. I did not enjoy my experience at all. A handful of my bridesmaids were present getting their nails done and half of them that hadn't started left to go to a different salon as they saw this salon had awful customer service. Will never go here again. read more

I had a pedicure last week and I was surprised they didn't use a liner in the bowl. The bowl was chipped and showed signs of wear. I would prefer seeing the bowl and instruments used were cleaned and sanitized between customers instead of just put back on the tray and used again. I don't plan on going back. read more

I have been going to ispa for 5 months. The younger man in there is very rough with my hands. He constantly is pulling them and shaking them and then getting mad at me. I am relaxed as I know it's easier for them. He talks in a rude tone of voice and is rude to the other workers as well when they give him a client. He rolled his eyes when having to do my nails after one of my pedicures. A couple weekends ago I called several days head and scheduled a fill and pedi for first thing Saturday morning. I arrived early, they put me in three chairs before getting sat with him to do my fill. He says you know it's Saturday we very busy so you need to be still and let me work. He rushed my nailed and left black filing specks all over in my paint. I was so upset my pedi wasn't relaxing. The owner gal did the pedicure and did wonderful. For a fill and pedi you pay $110.00 and for rude service that's hard. I made up my mind I would go again and just tell him I wasn't happy with the work and to please be kind and do better. I called to get my fill and he answered today, he refused to schedule for 5pm, they are open until 7. He says, we like to go home early you know, it's rude for you to want us to stay late!" I said you are open until 7. He said yes, " But we like to leave earlier." I hung up. I will never go back. read more

The young man that gave me my pedi was awesome on the other hand the woman that did my husband's mani and pedi was crappy!! She didn't massage his hands or put clear coat on his nails. When it came to his pedi! She laughed and continued in her language tongue when he asked for polish on his toes. In fact we had to ask her back to finish his feet because she thought he was joking. 145$ for 2 pedi and a cuticle trim read more

DON'T GO HERE!!!- made me cry and feel like dirt! - they gave me a different color than I asked and blamed me for it. Then gave the excuse that the swatch color was faded (BULLCRAP) see pictures This is my first and only yelp review. I believe I'm normally a pretty easy going person but my experience at ISpa was so bad not only did it make me cry but it is forcing me to write my first review!! I went there after a long week to pamper myself and get my first gel dip manicure. I should say I seldom get manicures so my bar is pretty low!! I picked my color and was chatting with my friend while a very nice lady did my nails. I committed on how the color looked different and was told it changes color after it's painted. I thought ok sure what do I know I've never gotten one before. But when she said she was ready for the top coat I was very confused and asked very nicely if "there was any way to make the color lighter like the swatch- like add an other layer of a lighter color?" (I don't know how this works I just wanted the pale pink I picked). She looked confused and said no and started talking to one of the other manicurists named Kevin. He curtly asked what I wanted and I calmly with a smile explained that this color was darker than the swatch and was wondering if we could make it lighter. He told me there was no way to make it lighter and this was the right color. And when I asked to see the swatch again he angrily tossed it to me and yelled it's not our fault! At this point I was very flustered and increasingly confused why my color was different than the swatch and why I was being yelled at for it or why it was apparently my fault!! I couldn't contain the tears and frustration of a long week. I was useless at this point and my friend stepped in and asked if they could file it down a layer and add another. Kevin said that wasn't possible and "bad for the nail" and "painful". They kept talking technique/options. I'm not really sure as I just wanted to go home and not cry in public. The owner then came out at this point and talked with Kevin. I couldn't understand their conversation as I didn't speak their language but they were clearly arguing. Then Kevin said in English so I could understand!! "NO. She doesn't like me". The owner clearly forced Kevin to work with us and he said they would take off the dip. While Kevin flies down my nail polish (something he said was bad and painful mind you) sat there and couldn't even look at this man that I felt verbally abused me. Kevin or the owner NEVER apologized to me. In fact I was left sitting there while they both waved new costumers over to start their nails before fixing mine!! The only solace then gave was that the swatch color must be faded..... NO! LOOK IT if this color faded to that then those florescent lights should make me crisper than bacon! I'm at a loss of words now- what did I do to deserve this treatment? I'm not sure. But I urge you to go somewhere else so the same doesn't happen to you!! read more

iSpa - The color I wanted and chose (#16) - Hair Removal Near Me - Moscow, Idaho

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Had a wonderful experience! My nails look fabulous, the pedicure felt so good, they used hot stones for the massage!! I was very happy and if I lived in town I would definitely go back! read more

iSpa - Hair Removal Near Me - Moscow, Idaho

Mai was able to get me in last minute and my nails have NEVER LOOKED BETTER!! Shop was so clean and the staff were warm and welcoming. Definitely just earned a new regular! read more

iSpa - My beautiful V French from Mai!! - Hair Removal Near Me - Moscow, Idaho

I've had my nails done many times at this nail salon!! They never fail and always make my nails look amazing!! read more

iSpa - Nails - Hair Removal Near Me - Moscow, Idaho

I was hesitant about going to ispa because of the reviews but they did an awesome job. Haven't found a place in Moscow I like. I had to wait a while so don't expect it to be quick but it was worth it. read more

iSpa - Hair Removal Near Me - Moscow, Idaho

Got my nails done prior to my birthday weekend and I must say I was impressed by iSpa. I'm not sure what the tech's name was who did my nails, but he did a wonderful job. He took his time and made sure every nail was even and "perfect". He was also very friendly. I spent a little more than I was planning on, but it was worth every penny. read more

iSpa - Hair Removal Near Me - Moscow, Idaho

I have been getting my nails done here for a while, and my first set was great! After that the same lady did my fills quite a few times. She didn't do any prep besides taking off the old acrylic, that was it. I was in need of a new, full set, and she was the only person available, they were quit busy. In less then a week my nails started falling off, they weren't all the way glued to my natural nail. I went back and she proceeded to poor glue on my existing set, and then gave me glue to put on if needed to. I'm sorry, WHAT? I did go back for a fill and requested the gentleman do them ( owner/manager)? I told him what happened and he said he would be sure to make them stronger. He did a great job on the new acrylic but didn't address the glue part. Sooooo, my nails began to peel away and fall off within two weeks. Needless to say, I won't be returning!!! read more

I had been doing my own nails during Covid and decided it was time to go back into a shop. I had both a pedicure and full set of acrylic nails done. Both men doing the work we're friendly and professional. The shop was clean and they took appropriate measures to keep their customers and themselves safe. Very pleased! read more

iSpa - Hair Removal Near Me - Moscow, Idaho

This is one of my favorite places to go. They are so friendly, funny, and personable. If I ever have a problem they bend over backwards to fix it, and I appreciate that. I take my daughter who is 11 as well and they always go above and beyond for her. Love this place! read more

I love this place. So friendly and the work is professional. The manicures and pedicures are so thorough and the employees really take pride in their work. Very good about squeezing you in if you need to get in without an appointment! read more

Giving 2 stars bc they used to be decent when the owner did your nails. I took my nails off for awhile bc I was so frustrated with them breaking and lifting in the first few days. Came back for another shot. But in a week I have 2 nails completely falling off a brand new set (not a fill). They know I'm picky and was unhappy. So I'm wondering if their products are just cheap? Went to pay for a fill. Waited 25 minutes bc they said someone was almost done. Then just left. I have a one year old. I can only come at certain times. So it's really frustrating for them to not even last 2 weeks. In Boise my nails lasted 3+ weeks with no signs of lifting. It CAN be done!! read more

I had a pretty decent first experience here. I was a little nervous about the poor reviews here, but I had a gift certificate I needed to use. Walking in was a little confusing at first due to the language and I think it makes them nervous to see larger groups of people walk in. (There was 4 of us). They were hasty to get us seated. We only waited maybe 15-20 mins to get started on, due to there only being 3 workers all on other customers. They didn't chat too much but we're still friendly enough. I had gotten color tip acrylic, which was $40. Average price anywhere I feel like. I am overall satisfied with the experience and my Nails look great! We went around 11 am Friday. I had the younger lady with long black thin hair, without braces. read more

iSpa - Color tip acrylics. - Hair Removal Near Me - Moscow, Idaho

Pros: walk ins welcome, no waiting for service, good parking, appears clean, the polish on my toes was done well Cons: expensive for what you get, the lady doing my pedicure didn't take time with me (apparently she was in a rush to get back to candy crush), she put foot scrub on both of my feet, rubbed the tops of my feet and rinsed it off. That was as mush spa as I got at iSpa. She did minimal cuticle clean up and filing. The whole thing took max of 20 minutes even though I was THE ONLY person there. Won't be going back because it's just not worth the money. Overall a lazy pedicure. read more

Very expensive! We went in for 3 pedicures and a gel polish. My total was $145.y nails and toes look like a child painted them with polish all around the cuticles. Not to mention they do not clean the tubs before or after the soak. They re-used the toe seperaters, GROSSED OUT!! read more

Do not trust them!! I asked to get the gel off my nails and I just wanted my nails plain.. no polish, nothing on them, just the gel off and they charged me $30!!! I told her I was coming back the next week before going out of town to get color and manicure and didn't want to have to pay $39 twice and she did a manicure anyway and charged me $30!!! And if I did get color today it would have been $35!! Is that normal? Maybe I'm just not used to nail issues :) read more

I hate giving low reviews to small, family run businesses, but I strongly suggest finding somewhere else to get your nails done. I've been here three times and each time I've walked out feeling like $18 ($19 with a credit card) is too much for the poorly done manicure. In fact, I'd rather tear a $20 bill up and flush it down the toilet. The woman who gave me the manicure ripped and scratched at my cuticles until I was bleeding. (No cuticle gel was used and my hands didn't soak for more than 2 minutes in lukewarm water.) I have scabs on several of my fingers now. Most of her time was spent talking to the two other employees. The massage was bad, just really bad. She filed my nails unevenly and then didn't get any of the dirt/nail shavings out from under my nails after she filed. I asked for a clear coat so you could see the built up crud. It's been 24 hours and half of my nails are chipped. The whole manicure took less than 10 minutes. And I was their only customer... If you really, really want a manicure in Moscow, I suggest doing it yourself over spending money here. Not worth it. Go ANYWHERE else. This place is horrible. read more

I came here once and I actually liked the place. It's very clean, modern, and the service there is very friendly. One thing I do have to mention is that I got coffin nail acrylics and the experience was alright...the day I came in there wasn't anyone in there. The owner of the salon was doing my nails and while he was applying the acrylics and shaping it on the sides (for the coffin shape), he snipped and cut my skin. I was observing the whole thing and he was just going too fast. I was confused because there was literally nobody there and I felt like he was rushing. Other than him rushing and accidentally snipping my skin, my acrylics looked fine. read more

The next time I will come here is never. I really hate scoring businesses with bad ratings but I have been here more than a half a dozen times. This time was no different from the others. My pedicure was a glorified polish change plus a 20 min soak in like warm water. read more

iSpa - After a 20 min soak in cold water, My pedicure was more of a polish change. Best part of the whole thing was massage chairs. - Hair Removal Near Me - Moscow, Idaho

the people are so friendly and professional. they do things in a timely manner. my mom and I got a pedi done and it was the most pleasant experienc. I would recommend this place read more

Really pretty nails I went to ruby she was very gentle and did exactly what I wanted! Highly recommend the salon and ruby. I also got a pedicure by Kenny he was awesome as well! read more

Worst service of my life. They were rude and disrespectful. Shamed my sister in front of everyone for a mistake that they made only because she corrected it. read more

TERRIBLE! Do not go here! Not only was the man super rude, but my nails turned out terrible. My nails were super far from the cuticle and they didn't even push my cuticle back (see picture). As you can also see in the picture, I asked for Ombre glitter and this is definitely just a line. It was my first time here and they got mad when I didn't have a color picked out and ready. He rolled his eyes at me and moved on to the next person in a huff. It was my cousins first time getting her nails done and now she doesn't want to get them done again because of how rude he was. He would get irritated that our hands weren't doing what he wanted them and would slam them down. He didn't tell us what he wanted us to do either. My appointment was at two and he didn't even touch my nails until three. He was also watching something on his ipad while doing our nails. I had never had someone so rude do my nails and I will not be going back. I also have never had nails this terrible. I am extremely disappointed with their service. It's been less than a week and they're already cracked. read more

iSpa - Hair Removal Near Me - Moscow, Idaho

I've gone here a couple of times and everyone has been nice. This time was different, I had a good friend in town and we were three minutes late. We waited for thirty minutes and finally left after the employees were telling new customers that they could sit right down, because that is what happens when you are "on time". I will not be going back. It was rather upsetting to have such a negative experience going there for a while. I am happy to support local businesses but when you openly talk about a customer in a demeaning way is just plain rude and doesn't reflect well. I would suggest to any future spa customers to go down to Nini's Nails, she is always friendly and helpful. read more

3/16/19 - We made an appointment for 2 manicures and a manicure/pedicure, we showed up early and they got the pedicure going right away. The rest of our group waited due to the other 2 employees being busy. The woman finishes the pedicure and immediately begins a pedicure on another customer that was a walk in. The other 2 in our party that had appointments for manicures sit and wait. They finish the first mani and the same employee starts on the 2nd, so we have just 1 waiting on a mani. Then one of the other employees starts working on a mani on a walk in....our last person is still waiting for a mani we made an appointment for. Some of us leave to run errands while we wait due to other commitments while we are gone, the last person waiting on a mani asks the woman if she will be doing the mani and she says no, she isn't certified so she waits for the same employee that did the other 2 manis to do hers. Meanwhile, the woman who says she can't do manis starts on one a walk in customer. This is beyond rude, we called several days prior and made an appointment for the exact services we wanted for a reason. Additionally, they cut 1 of the girls' toes and ground up another's thumb. I will not be supporting this business in the future, I will pay a few more dollars and go to a salon that honors appointments and doesn't outright lie to their customers. read more

I got recommend by a good friend, it was quick and no talk which I like. Lee took very good care of the mess this other salon did. I had a manicure plus gel love it. Cant complain when I had a 1hour break and wanted my nails to look good. I didnt care for massage. The only thing that annoyed me was when she was trying to talk to me. Hopefully these gel nails last longer that what the other salon did.... read more

iSpa - Hair Removal Near Me - Moscow, Idaho