Islandwide destroyed our house.
They have not returned our money. This company is negligent, inexperienced, and a danger to any home they enter.
They were hired to remodel 3 rooms in our home. After a YEAR of delays, dozens of mistakes, dangerous conditions, and ineptitude from the egocentric owner, we will not be receiving what we paid them for.
Islandwide has not resolved the money they are still holding of ours and we have to hire others to fix their mistakes. One looked at our house and said he has never seen something as unprofessional as their "work."
Our custom 1000+ pound sliding door was inspected and found to be glued together, incorrectly installed and a falling hazard. The wheels were glued on and do not roll. It is also a fire hazard because it will not open properly. The base isn't even secured to the ground. It is incredibly dangerous. They insisted for weeks that the door was safe. They can decide whether they are liars or completely incompetent.
The door didn't fit (because they mis measured), so they CUT OUR NEW STRUCTURAL BEAM with an electric hand saw. It is absolutely destroyed.
We had multiple gas leaks that they never returned to fix.
The plumber refused to turn the heat on through the entirety of the winter because he was afraid Islandwide wouldn't pay him. We paid for the heating system in full but suffered because of their bad dealings.
Our interior doors arrived backwards. He then lied and said he expedited correct doors-- the doors returned hacked up, patched and flipped. He had a meltdown when we caught him in his lies.
The tile is delaminating from the floor. Our cabinets are missing pieces, chipped, hung crooked and sagging. The moulding is falling off the wall. The electrician ruined the power in my home office for months. He refers to his mistakes as "changes" and claims we made too many changes. We didn't change anything.
I could write a book. But, given the owner of Islandwide's insistence to pass the blame or deny reality, I am sure he'll claim we are just bad customers, too hard to please, or let AI come up with some inflated reply. So, don't take it from me; here is what his own crew has said:
***We call him the Fuhrer.
***We have tried to reason with him. I've asked him how he'd feel if his family were living in these conditions. It's a shame.
***He's not experienced enough to do this job. Let us get as far as we can and then you can sue him.
***He keeps dropping the ball and won't pick it up. This is happening with most of our jobs. Do you know anyone who is hiring?
***If anyone ever asks me about this, I'll lie and say I didn't say it. But, I think your money was used for other things and that's why the delays are happening.
Don't let this company anywhere near your home. Safety, quality, standards or integrity are not their priority. Since they haven't returned our money, I can also say they are dishonest crooks. read more