I've been meaning to write this review since GB Construction finished our renovation in 2013. We live in a 1927 Revival Colonial house in Great Neck, near Lake Success. This was a a very involved project which included a new kitchen, an extension encompassing a new family room downstairs with a master bed/bath above it. We also did the roof, the siding and all windows.
Needless to say we were very stressed out and ,after saving for almost 10 years, were not about to hand this to anyone. We interviewed several different companies, from close and far, and couldn't commit. After our first meeting with Gary and Sean we knew we were on to something good. They were personable, flexible and actually listened to what we had to say. Their documentation was complete and made us feel confident we were making the right choice.
Was everything perfect, no. The renovation had it's high and lows. Considering how old the house is, we had only a few bad surprises but always felt that they were there for us. We lost power during storm Sandy (before all the walls were in!) and were not thrilled with some of the sub-contractors they hired, which actually brought me to write this review today.
One of the few things we weren't completely happy with was the master bathroom tiled floor. Somehow the installation was not up to par with the rest of the work. Gary and his crew never stopped trying to fix it, even after we were set, paid and done.
The kicker came a month ago (almost 3 years after the renovation) when my wife noticed that the floor tiles were not sitting properly. We called GB for advice, without any expectations. They called us back right away, as usual, and sent Sean over. What happens next left us absolutely stunned. GB Construction scheduled a day to come and fix the floor for good. They ordered tiles for the entire bathroom, brought in a different crew and redid the floor. Entirely. Left the bathroom cleaner than it was before, and no bill.
So here we are, saying thanks and showing our support to a great family-owned business, with good values and the right attitude. Highly recommended! read more