Pam takes care of passengers! Plenty of room and lights and music available. Good times.read more

Our cab took us to the Gulf Shores International Airport. Our "cab " was very clean and the driver…read moreKris was prompt-the music was good! our driver Kris on the other hand was rude-did not help us -5 women 60 years plus with heavy luggage! we all struggled to get our luggage up the stairs and he just sat there.

Fantastic service for the Sand in my Boots festival from the Springhill Suites. Dawn was awesome…read moreand made all the setup and coordination perfectly.

Gulf Shores Residents. We cannot give Cayce and Jeb enough…read morestars and great reviews to thank them for getting us to and from Pensacola airport for our trip in July 2024. The trip to airport was early & no problems. The trip home was a totally different story. Delta leaving Roma was on time, we were due in Pensacola at 6:23 pm via ATL. Surfside Shuttle was ready. When we arrived ATL area after flying for 11 hours - airport was closed for weather. They sent us to Charlotte, sent text to Cayce, he said no problem, keep me updated. Two hours later, we left Charlotte, sent Cayce update. Arrived ATL, missed connection flight to Pensacola, Delta had rebooked us on 8:00pm flight. Again Cayce & Jeb, no problem. Got through Customs, at gate, flight delayed 30 minutes. Cayce & Jeb, no problem text. We finally boarded plane, on taxi way another big storm. We sat for almost hour. Again Cayce & Jeb, no problem. We finally got on way and arrived Pensacola almost 10:00pm. 4 hours late, Jeb was waiting at baggage claim for us. They went above and beyond. We had pre-paid our trip; however, gave Jeb nice tip. As we are local, will be planning Bushwacker Tour soon !!!

What a great taxi service! We got a great driver and a great extremely clean cab! On our first trip…read morewe left our baby bottle and he drove us all the way to the home office to get it out the first cab, without charge! He was pleasant and it was a joy to hear about the area from a natives point of view.

Always an awesome ride when I call these guys and gals! Always on time, always something to talk…read moreabout or not if I'm being quiet! Easy to work with and I know I will get where I am going every time!!!! Left my phone in one cab, and it was brought back to me right away- she remembered where she dropped me off, and Knocked on the door to give it back to me! Will never call another cab/Uber/or friend!

Mary was so awesome. Then the day before our event she…read moresaid we could text her and we did and she completely ignored us.

Mary will quote a price but when she arrives it will be double, call Calvin at beach buggy cab, I…read moream taking her to small claims court for fraud,I have traveled Asia and Central America and no cab driver has scammed me like marys cab,I would give them a negative if I could, call a taxi with a meter or Uber

Pete is the best! He gave me directions how to navigate the airport, was waiting for me at the…read moreairport and picked me up on time. Very friendly will use again next summer!

Wish I could give Pete far more stars! His service is impeccably friendly, kind, prompt, and very…read morecomfortable--infact Pete went way beyond the call of service! My wife and I arrived in Pensacola with a car related issue and so we called Pete. Pete not only drove us to our destination for a reasonable rate, but he offered to -- and did -- park outside a local store and waited for us to do some shopping for groceries. He genuinly cares about his customers and is truely just a call away. I can not endorse Pensacola Pete more than to say he is simply outstanding! Thank you Pete. I will certainly call upon your services again!

Terri totally saved the day when our Uber to the airport cancelled last minute And there were no…read moremore to be found. I called Terri and pleaded my case and she came to our rescue. She arrived in a very clean and modern van and provided us with pleasant company and safe driving all the way to Pensacola airport. Plus it was a very reasonable price. I will definitely use her again when I return to the area and I recommend anyone else to do the same.

I made the error of assuming that getting an Uber/Lyft/taxi at 5:30 am wouldn't be a problem in…read moresuch a touristy area. I was VERY wrong and not prescheduling a ride is on me. A-1 was available and picked me up and I am grateful. I am also grateful for even being alive right now. First vehicle was in terrible "cosmetic" condition but it was a ride and the driver was personable. But then it broke down and we had to get in an even bigger piece of crap 10 person van. Yes we were then running late, but that in no way makes it ok to drive twice the posted speed limit and drive through no fewer than three red lights. We were even instructed to "hold on" as the driver took a couple of turns much too quickly instead of slowing down. I would have preferred to reschedule my flight.

Great service, always on time. Kim is nice , friendly and her car is always clean. I would…read morerecommend Express Shuttle for my travel needs.

The app made it very easy to schedule and pay. I was sent a confirmation via email after booking…read moreand the ride was re-confirmed by text the day prior to pick-up. My driver arrived on time and assisted with my bag. I will definitely use This service again.

Driver overslept. He failed to arrive to shuttle from Orange Beach to Pensacola for a 0630 am…read moreflight. This is unreliable, unprofessional and unacceptable. We will never use this service again.

Well unfortunately for us they weren't on time to pick us up. The driver called us 5 minutes before…read morepick up time and not only said she'd be 50 minutes late but also requested that we change our flight time so they could still make the pick-up and they'd do it for free. Then 25 mins later the driver texted us to make sure we didn't want her to pick us up still.

Coastal Express Shuttle did a great job both picking up my party of four for dinner at Louisiana…read moreLagniappe under two miles up the road, and returning us to our condo! The booking/scheduling process was simple and the driver was courteous, friendly and communicative! He texted us when he arrived at both locations, and drove very safely in the bumper to bumper "beginnings of Summer" traffic on Perdido Beach Boulevard. I wish I remember our driver's name, I think it was Terry. I can't speak to the price since my other sorority sister paid. I did hear her mention different price points based on the time of day. This trip's pick up was 4:30PM with our return trip around 6:15 PM. Thanks Coastal Express for providing such great, friendly service!

Very reliable and consistent from Ashley in the office to our driver Joe!! You need to use them!!read more