I called on a Saturday afternoon to schedule a pick up from my great aunts house for my flight out…read moreof KPNS. The ride I had arranged prior had a urgent family matter so I needed a ride and with less than 24 hours notice. No pressure, right?! So I fire up my trusty yelp app and type in airport shuttle, looked at the highest rated service. As always, I entrusted my fellow yelpers to steer me in the right direction when I am out of town, I was not disappointed. I called and was answered (on a Saturday) by a most pleasant gentleman. Gave all my info over the phone, I also prepaid for the fare and included the tip so I did not have to worry about anything. Thank you to the reviewer who advised the old fashion carbon copy thing with the credit card, I was not interested in that floating around either. So you can prepay the fare and tip, which I suggest. I felt the price for the fare was very reasonable considering I was coming from the Milton area. I was picked up exactly when I had requested, my vehicle was clean and in good mechanical shape. My driver (I'm so sorry I can not remember his name to save my life right now) shared several very entertaining stories on our 30 min drive to the airport. Bullet points: 5 stars was earned in my view, rates very fair,on time, professionalism awesome, I felt safe the entire ride, they responded to my short notice like a 5 star company. For the company owner, thank for providing this level of service, it reflects well on you as a person. If you treat all your customers the way I was treated, your business will thrive. I would like to recommend the ability for your staff to be able to use "modern" swipe to pay technology in the car. I know that there are devices that allow even a iPhone to have that ability. I think it would let people like me feel better about not having carbon copies of my card out in the world. Thanks again to the prior yelpers for yet another awesome recommendation !

Amazing shuttle service!! Kamran is the best! Very safe, reliable, and affordable. Was able to…read moreshuttle 7 people with bags and all. Would highly recommend and would use again!!

Not 24/7 as advertised. No overnight service from primary…read morephone number. I can't come up with 85 characters to post this.

my first call was answered at 7:50am Friday Jan 31 2025. It's been over a hour no call no show. The…read moredispatcher answered my first call and was super nice, also said the driver will call and to make sure I answer my phone. No call no show it's 9AM and I cannot get a dispatcher on the phone. It's a please hold recording for over two minutes. My first call only took 1 min 27 seconds. Very disappointed

Ztip is typically cheaper than uber or lyft and they dont do surge charges. You are able to pay…read morewith cash credit or vemo paypal cash app etc. The cars are clean and the drivers are typically nice. I give Ztrip 5 stars compared to other taxi services in penscola.

Don't expect getting ride after 11pm…read more waited 2 and half hours called about 7 times. was finally told could be up to 9 more hours. never came, called my phone every half an hour to see if I would answer. last time I called and asked why kept calling with no one online and was told that if you do not answer they cancel ride

Had a great experience with Thunderbird Taxi. Needed a ride from NAS Pensacola but couldn't…read morereserve an Uber in advance due to the military base. I didn't want to take a chance on being unable to get a ride to the airport by requesting the morning I needed to leave so I called Thunderbird the day before and made arrangements for pickup. My driver called when he was enroute, and again when he arrived 10 minutes early. Trip was as smooth as could be and he kept me entertained with stories about the Pensacola area. Would not hesitate to recommend, especially to those staying on base!

I called 4 hours in advance and made reservations with Mark Stettner, owner of Thunderbird Taxi,…read moreagain 2 hours out before boarding on my connecting flight, and provided my flight number and time of arrival. With all the provided information Thunderbird Taxi managed to arrive before my flight landed and pick up the wrong person. I discovered this when I landed and saw text messages from the driver informing me that they were at the airport waiting for me (well in advance before my landing). How could they expect me to answer the text message if I was still in flight???? Nevertheless, Thunderbird drove off with someone else stating it was because I didn't respond to the text message sent. I called the company back and 45 mins later Mark arrived. He was not wearing any type of face covering. Mark said he didn't believe in Covid and insisted on shaking hands. His appearance was sloppy and he smelled like cigarettes. Mark insisted I sit in the front passenger seat next to him, but I declined. The cab was dirty and also smelled of cigarette smoke. Mark began expressing his political views and scrolling through his cell phone to show me pictures of hurricane damage while the cab was in motion (scary and illegal). Thankfully we made it to our final destination safe and sound. At the height of a pandemic, it is mind-blowing for a cab company/owner to insist on shaking hands, not wearing a mask, and having a filthy cab. Message to the lodging facility (you know who you are) please do us all a favor and please stop recommending Thunderbird Taxi!

I get in the taxi and the older gentleman Jay immediately adds $8 to extra on his meter. The meter…read morealready showing $2.50 for the airport pick up fee. I paid $10.50 before even moving an inch. The guy has sone this before and probably scams his riders every time. Next time this happens I'm getting the law involved.

Jay was a Huge Help for my family of 5 and a Dog. Drove us…read moreover and hour and had humble prices. This guy is a hands down a GOOD person. Will use him for sure next time we travel to PNS.

very sweet and fair price :) highly recommend came to the rescue at the perfect time and was very…read moreaccommodating!

Biggest piece of crap for a company. I called one week before to reserve a taxi for my 88 & 90 year…read moreold sisters. Call the day before to make sure they were coming. They did not show and left these elderly women waiting for nothing. You would have to be absolutely insane to use this company Lying piece of poop

I booked a ride to the airport several days ahead. No show. Called after they were 10 min. Late…read moreDispatch said someone would be there in 15 min. Or less. Again no show. It's a miracle I made my flight. Thank you God.

Pam takes care of passengers! Plenty of room and lights and music available. Good times.read more

Our cab took us to the Gulf Shores International Airport. Our "cab " was very clean and the driver…read moreKris was prompt-the music was good! our driver Kris on the other hand was rude-did not help us -5 women 60 years plus with heavy luggage! we all struggled to get our luggage up the stairs and he just sat there.

Excellent Taxi service if you get a ride on the way there, the price is gonna be the same on the…read moreway back not like Uber and another tax. They don't change the prices every day or for holidays the price of stay the same and if you become a regular you get discounts and better rates definitely recommend

First of all the driver is awesome. One of the most difficult challenges in my life is no longer…read morebeing able to drive. Meagan is professional. kind and never makes me feel uncomfortable. Very safe driver so that definitely puts me at ease. Always on time and communicates well. Anytime I need a ride Meagan is my #1 choice.