Pam takes care of passengers! Plenty of room and lights and music available. Good times.read more

Our cab took us to the Gulf Shores International Airport. Our "cab " was very clean and the driver…read moreKris was prompt-the music was good! our driver Kris on the other hand was rude-did not help us -5 women 60 years plus with heavy luggage! we all struggled to get our luggage up the stairs and he just sat there.

Coastal Express Shuttle did a great job both picking up my party of four for dinner at Louisiana…read moreLagniappe under two miles up the road, and returning us to our condo! The booking/scheduling process was simple and the driver was courteous, friendly and communicative! He texted us when he arrived at both locations, and drove very safely in the bumper to bumper "beginnings of Summer" traffic on Perdido Beach Boulevard. I wish I remember our driver's name, I think it was Terry. I can't speak to the price since my other sorority sister paid. I did hear her mention different price points based on the time of day. This trip's pick up was 4:30PM with our return trip around 6:15 PM. Thanks Coastal Express for providing such great, friendly service!

Booking this servie was not so easy. My group was attending a conference in Mobile, Alabama on…read moreAugust 4, 20200. We pre-paid for roundtrip. Our pick up time from the Mobile airport was for 2 pm. However we were not picked-up until almost 4pm. Calling dispatcher several times and was advised the driver was at the airport and they gave us his name, Meanwhile because we were attending a conference and we needed to be checked into the hotel and attend our meeting, some us us took alternative transportation to be on time. Our driver informed us he was not at Mobile airport but had picked up passengers from Pensacola, Fla airport. I asked for a refund , but was told they should have waited & no refund will be issuse. Terrible service, WE WILL NEVER USE THIS COMPANY AGAIN !!!!!

After I landed at GUF they drove me to Foley Hertz car rental. When Hertz did t have a car (they…read moreoverbooked several people) they came back and gor me and my daughter and helped us figure out some of our options. They drove us all the way to our hotel in Orange Beach. They saved the day. They even showed us around the area of our hotel so we were familiar. They went above and beyond and made me and my daughter feel safe!! We have already booked them for our return airport travel and will use them when we are back in August. They are our new go to.

Fantastic service for the Sand in my Boots festival from the Springhill Suites. Dawn was awesome…read moreand made all the setup and coordination perfectly.

Great service, always on time. Kim is nice , friendly and her car is always clean. I would…read morerecommend Express Shuttle for my travel needs.

The app made it very easy to schedule and pay. I was sent a confirmation via email after booking…read moreand the ride was re-confirmed by text the day prior to pick-up. My driver arrived on time and assisted with my bag. I will definitely use This service again.

My wife and I just returned from a week visiting the kids in Colorado and I wanted to give a huge…read moreshoutout to Dustin of Gone Coastal Shuttle. We were worried the parking situation at the airport would be a nightmare during Thanksgiving week, so we decided to try a local shuttle service for the first time. After seeing all the 5-Star reviews from previous customers, we decided to give Gone Coastal Shuttle a try -- since it is located in Navarre/Gulf Breeze. https://www.facebook.com/gonecoastalshuttle/ We couldn't have been more thrilled with the service. Dustin arrived 15 minutes early to help us with our luggage, unpacked all our bags at the airport, and a week later was waiting right on time at the airport to pick us up upon our return the following Saturday. FYI: Dustin is a retired law enforcement officer and told us he's setting aside the money he makes from his shuttle service to help pay for his daughter's college expenses. He is extremely courteous, friendly, and very reasonably priced. I love supporting local businesses, and this is one that definitely deserves our residents' support.

This is one of the airport transportation services we have used from Navarre. We will be booking…read moreall our future airport trips with Dustin. Dustin was early, a pleasure to talk to, clean vehicle and smooth driving. Dustin lives in Navarre and just started up his shuttle service, and is doing a great job. Give him a try, you will not be disappointed and his prices are great! Top notch! I highly recommend Going Coastal shuttle service!

It's ok. For the money I was expecting better. Electric panel cut out for no apparent reason…read moremultiple times. No gas in the fire pit, we did get help on the morning we were packing up to leave... The RV Pads are nice and level, the sites that have trees are very nice. I'm personally not much of a water park participant, but our girls had a lot of fun.

We arrived at the resort entry gate around 2pm 5/7/2026 and saw a sign that said call the front…read moredesk to be let in. We called and spoke with a young women named Kaley. I stated we are at the front gate and meeting our family whom was staying there. Kaley stated "someone is in the gate shack." and promptly hung up on me. I got out of my vehicle and walked up to the gate shack to find an older women employee asleep. I said hello excuse me, she snapped awake and said oh I didn't hear you drive up. I said I'm frustrated because I was just hung up on and now I find you asleep out here. She apologized and said it's off season and we're deathly slow. I called the office again and spoke with Kaley again and said we're meeting my family here. Kaley began to question me and stated you need to immediately pay $40 to enter to see your family. We met up with our family and went in to speak with a manager. They stated the managers not here so tough deal with it. We payed the demanded $40 cash for said wristbands, Kaley took the money and said " I can't give you a receipt." Very suspicious is she pocketing the money? ! We went on and visited our family. I then again was absolutely disappointed in the customer service at the bar pool area, we told the bartender what had occurred and she laughed and repeated it's off season and so slow I'm almost asleep too. Absolutely lack luster and sad and devoid of any real positive customer experience. Then the absolute horrific things started to transpire. Were watching 2 life guards hang out at the bar way to long, then go around and sweep debris and remove rain water off things completely oblivious to their actual life guarding duties ie- watching for danger. The drinks and food and amenities were nice except for the bugs and mosquitoes everywhere. Staff need to be trained to have genuine guest service skills and at least pretend to care about there jobs. I feel disrespected, bullied and robbed and just the out right neglect of staff roles is enough to think what the hell? Is this a resort or a very expensive Waffle House with pools. I guess they do whatever they want when the manager isn't there. You can do much better than what we received and the way we were treated by staff. Not a Happy Camper! Campers Beware!! Your on your own in this place ya know cause it's slow and off season. Pathetic absolutely Patheti. I hope employee Kaley enjoys that $40 bucks she stole from our family.

We have never used a travel agent before and decided to try it this time for our vacation to…read moreNiagara Falls, Banff, AB Canada and Lake Louise. One word describes our experience with Linda Mick, "Outstanding "!! She took our basic information and flew into action while meticulously arranging every tiny aspect of our journey. We were extremely pleased with her personal concern for our needs and to ensure our trip was the best possible. She was especially able to get us discounts that we never would have known about. Thank you Linda! We will certainly work with you again! Dean

We recently had the opportunity to travel to Alaska for a trip of a lifetime. Linda Mick,…read moreowner/CEO of the travel agency, A Ticket to Ride, coordinated the entire two week trip, coordinating a first week's cruise and a second week of a "customized" trip trekking inland through Alaska by ourselves. The Agency coordinated land transportation (which included rail and coach) all tours, hotels, transfers and every aspect. It was a phenomenal experience. Everything went incredibly smoothly including luggage transfers to our rooms throughout in-land Alaska and surface transportation. It couldn't have gone better. I wouldn't hesitate to recommend A Ticket to Ride Travel to anyone looking for a "customized" trip to fit their schedule. Mrs. Minutia

Car broke down my first week on the job! Called other cab company and they never showed up…read more Stacey's was quick and reliable. They called to make sure I was ready, too. Love them so far! Will use again!

Recently they showed up earlier than expected. Then when I went outside at the scheduled time they…read morehad already left. Received a text 5 minutes later saying they'd be there in 10. Seeing as I had to make a flight, I drove myself. Then received a text from Stacey saying "that's BS." and "don't call me anymore." Now I'll be stuck paying a few hundred dollars for airport parking everytime I leave for work because of their mistake on proper time management. Texting a customer vulgarities is completely unprofessional. There is no personal relationship here, strictly business, of which they will no longer be receiving.