Really happy with the work On Site Glass from Friday Harbor did for me. I needed three windows…read morereplaced in my 1989 Jeep Grand Wagoneer, a classic beauty. Eric and Christy managed to find the glass somehow...it's no longer available from the manufacturer. Eric came to Orcas Island twice to finish the job. Real expertise about my vehicle and quality work. Recommend On Site Glass highly!

Quick, friendly and expert service! I needed a replacement key for a lockable box and they had one!read more

Been a customer there for years because they were located conveniently. They've always been a bit…read morerude but I overlooked it. Today I was waiting for a parking space to shop next door and then swing by there to copy a key. Since I was shopping elsewhere I didn't want to park in their lot. While I was waiting for a car to pull out of the street door, my bumper was hanging a foot or so into their driveway. No cars were trying to get in. Nobody was being inconvenienced but one of their employees, who was backing out of a spot in their lot decided to get out of his car and tell me to move. He said "you can't park there" to which I replied that I wasn't parked, I was waiting for a guy that was going to pull out. He then tried to incorrectly define for me what "parked" meant and I told him I wasn't harming anyone and I'd be gone shortly. Then he pulled the classic passive-aggressive BS that "customer service" people go to when they know they are wrong: "Ok sir we'll try to have a nicer say...you seem to be really angry" The irony of course is that the guy saying this got out of his car to get mad at me for blocking 1/10th of his driveway. Last straw for these guys. Lots of other locksmiths around that aren't angry and aggressive.

These guys and gals are fantastic! They are super attentive to what we ask and offer great advice…read moreon the job. They are timely and work diligently. I highly recommend them!

Erich was very responsive to our request for a re-keying of our new house. He arrived right on…read moretime and did a great, professional job on our locks. He even put a special mark on our keys to make them easy to identify. His prices are very reasonable.

Very responsive, friendly, and extremely reasonable pricing. Would highly recommend for any jobs.read more

If you happen to lose your car keys, give Keywest a call before you call the car dealership…read more They saved me about $300 and a lot of hassle in having to tow my car to the dealership and had me back on the road in 20 minutes. They also recommended ways to prevent my keys from sticking in my door lock, which I doubt any dealership would know.

Cameron at Keywest Lock Service was amazing. Both the door locks on my trick had been messed with…read moreto the point that neither door could open. I tried calling AAA twice and they could not get in. Cameron came by, was able to open one of the doors, and then offered a repair estimate to get everything back into shape. He did so quickly, with excellent service, excellent repairs, and excellent communication. I highly recommend Keywest Lock Service snd Cameron! Cheers-

Such a great service! This gentleman knows his stuff…read more A very courteous, reliable and knowledgeable owner/operator came to my business to change out lock sets and advise on security. I appreciate that the business is owned and operated locally. He is literally my neighbor, right next to my business in Eastsound. It was very easy to communicate with Tom via text regarding the services I needed. He brings everything needed to your location and gets the job done. Highly Highly recommend. Super service and a very pleasant person to be around.

Their technician OVERCHARGED me…read more I had my garage door inspected and adjusted. There was nothing really wrong other than that the door started squeaking a little (even after I lubed the joints). Also, 4 years had passed since the last inspection and tune up. It literally took the technician less than 10 minutes. He asked me for $150. Because I could not believe what I was hearing, I asked him again. He insisted that $150 is the minimum they charge (up to an hour). As soon as the technician left, I called the office. They told me the the minimum charge for a service call is $100 (plus tax). So, I asked them why they think the technician told me $150, but they could not explain why. The technician must have pulled the number out of thin air! I'm certain that there are many customers out there who were overcharged because I wouldn't have thought anything of it if the technician spent close to an hour even if they charged me $150. Also, as you can see in my original review, a different technician, John, charged me a half of the hourly rate back then (4 years ago) because it only too him 30 minutes. Clearly, they don't do that any more. I have to say I'm disappointed because I believe in common sense. *About the rating. I gave 2 stars because the office corrected the mistake. Otherwise, I would have given 1 star. ***************************** If you found something useful in my review, please hit "useful" so that I can improve my future reviews. If you love food and traveling, follow me, or better yet, let's become Yelp friends! Thank you and happy Yelping! If you think your friends will find my review useful, please share it with them!

I have used this company twice. Once to replace and align sensors and just now when the motor…read morefailed. They didn't do the original install, and now that the whole system is 20 years old. Quick, easy, very responsive.

Great people and professional quality workmanship. I would definitely use door pro again.read more

David Croft, NW Door Pro, was referred to me by a local door manufacturer and I was able to secure…read morehis services today to re-align a door mechanism in order to lock the doors. He was able to quickly examine the problem and immediately came up with a solution with the tools he had on hand and quickly made the adjustment. The door is aligned to lock now! I contacted him by email and sent him photos of my door and where it needed to be adjusted. He was responsive as to his schedule. He's a Pro.