Mike is a great alternative to dealership mechanics. My Nissan Leaf had a bad PDM and would no…read morelonger charge. He diagnosed the problem, sourced a new one, and did the swap all in under a week. Mike kept me informed of his progress throughout the process, charged a very affordable price, and spent time with me when I picked up the car discussing future repair and upgrade options. If you have an EV that needs repair, consider making the trip to Seedro-Wooley; it's worth the inconvenience. (Mike thoughtfully recommended a AAA membership to make the long tow much more affordable).

Great and honest mechanic! One of the cheapest rates around and went above and beyond on our 2017…read moreJeep Cherokee. Within days, we were back on the road!! Grateful for his honesty and transparency. Highly recommend!

Jose is a terrific, high level technician and mechanic. I have some unique autos and he handles all…read moreof them with precision and care. He's also extremely fast and always communicable. So many mechanics are uninterested in working on certain cars and have 2-4 weeks to even get an appointment. His shop isn't flashy but Jose is among the best mechanics in Skagit County.

I have been taking my vehicles to Affordable Automotive for years. They are a shop I trust to be…read moretransparent with me about my vehicles and what repairs need to happen right away and what can wait! They have always been very detailed in making sure I understand what needs to happen to keep my vehicle operating safely!

I was misled by this outfit. They tried to sell me an expensive repair that turned out not to be…read morenecessary. Go somewhere else!

Very impressed with pros nw work. On time, at or under quote, great to deal with! breath of…read morefresh air relative past repair shops issues. I will recommend Chris (owner) an his team to family an friends.

Chris runs an honest business and his crew is top notch. They are extremely polite, professional…read moreand know their stuff. I am so grateful for their help getting my Subaru safely back on the road. It has never run better! They work hard, treat their customers well and stand by offering fair pricing for top notch work. I would recommend this shop to anyone! They really are just a true and honest business and that goes a long way in this day and age. It can be intimidating to find a mechanic you trust and I am happy to have found Pros

From the moment I called to schedule to the moment of bringing my car home, Protech handled…read moreeverything extremely professionally; they got me an appointment efficiently and got my car finished quickly with awareness that it's my only vehicle. As someone who is totally clueless about cars, they were honest about what was essential versus non essential to repair so I could stay within budget and they answered all of my many questions thoughtfully, thoroughly, and with kindness. Protech mechanics made sure they didn't miss anything through their detailed inspection and diagnostics. They did not try to pull one over on me and upsell like many mechanic shops do. The cost was completely reasonable given the cost of parts and time for repairs. Additionally, they were not just going through the motions of their job, they really went the extra mile (pun intended lol) picking me up so I didn't have to walk to the shop to make my payment and get my vehicle. They go above and beyond for their customers. Everything that needed repaired with my car was repaired, I got to ride with the mechanic to ensure it was fixed and ask any last questions, and overall could not be more satisfied with this experience. I will absolutely be returning for all future services!

took the car to Protec for a replacement of a timing belt & water pump…read morestandard maintenance. They had it for 2 days and when I got it back there was a heavy vibration and howling sound. their 90 day warranty was not honored as they said for another nearly 1,000 which was already payed the first time. I took the odometer reading before then after,as there was 12 miles they put on. I paid 2,850 to have it done right by a car dealer. $3,850 total. Motor mount was left loose,engine was drifting which caused axle breakage.

If they had a 6 star review this is one of the few businesses who would qualify. I have been 100%…read morehappy with every experience I have had here and I am greatfull to have a shop like this in Burlington.

My truck broke down right at the Burlington exit and after a quick google search I found Steve's…read moreAutomotive with great reviews. So, I had my truck taken there and left the keys in the overnight drop box. Needless to say I was not disappointed one bit. I received a very friendly phone call first thing the following morning letting me know they would try to fit it in their schedule as soon as possible. I'm very happy with the work they did, their communication, and genuinely honest business.

They worked hard to ensure I was a satisfied customer at the end of the day and that is a quality…read moreservice which is rarely seen

I took my truck in for intermittent stalling and rough idle issues and paid $240 for diagnostics,…read morebut left with no actual diagnosis or path forward. The main recommendation I received was a PCM recalibration recall related to random downshifting into 1st gear, which is completely unrelated to my stalling issue. They also told me to reinstall the OEM throttle body and intake, even though the problems originally started while the truck still had the factory parts installed. I only installed quality OEM+ aftermarket parts afterward while attempting to troubleshoot the issue myself. To make matters worse, they recommended a rear differential fluid service and used the attached fluid sample as justification, despite me having personally changed the fluid only ~2,000 miles earlier. When I mentioned that, I was told the truck may just be a "lemon" because it already had multiple issues. Overall, I left feeling like they were more interested in upselling services than actually diagnosing the problem.

"Hi, it's Mike with the shitty white F350."…read more if we could leave these guys a million stars, we would. About a month ago, we purchased what we thought was a great F350 from a well-known reputable dealership. We bought said truck in preparation for our family move to Texas. Turns out, the truck we bought had a poor man's delete and a literal laundry list of huge big repair items that we would not have discovered had we not scheduled a maintenance appointment with Joe at Rugged Diesel. Joe and the team took us in at short notice, and contacted us when they said they would, and went above and beyond. If it weren't for them, my husband would have driven an unsafe vehicle towing a 20' trailer across the United States. We are so grateful for what they did for us. These people know what they're doing, do honest business, and are truly the salt of the Earth. Joe didn't try to sell us anything- he just delivered the facts and gave us advice on what he would do along with emailing us an itemized list of whats needed on the truck so we could go back to the dealership and get this resolved.

RDR is an old-school business. Customer service does still exist! They truly care about their…read morecustomers. Incredible service, hard workers and masters of their craft. They know exactly what you need for your repairs, and they won't try to "add on" anything you don't need. The first time I went to them, they spent 30 minutes or more looking things over, told me what to watch for, and then sent me on my way...no charge. In a world where everyone is trying to get your last dime, Joe and his team care about doing the job and doing it right. I have found someone who I can trust and treats me like family! I will never take my Dodge Ram anywhere else! Love these folks!