Unfortunately, this meal was a major disappointment. The fish looked like it had plenty of seasoning, but the flavor didn't come together at all. It tasted overly cooked in some areas, dry in others, and the seasoning seemed to sit on the outside rather than really flavoring the meat. There were also quite a few bones to work around, which made eating it more frustrating than enjoyable. The rice and gravy didn't save the plate either. The rice felt heavy and somewhat mushy, while the gravy was thick and overpowering without adding much depth of flavor. The cabbage was probably the most tolerable part, but even that was underwhelming and lacked the seasoning and tenderness I was expecting. Overall, the plate looked like it had potential, but the taste, texture, and execution just weren't there. I wouldn't order this meal again without some major improvements. read more

Island Grill AZ - Fish / red beans and rice / cabbage - Caribbean Near Me - Phoenix, Arizona

Food was good. Dine in experience was not. Ambiance was not good. Alleged Jamaican flag outside was black and white. Guy behind bar was loudly talking on his cell and ignoring customers. Just as we were getting ready to leave we finally got service. The curry chicken and curry goat were good. Plantains were not worth the extra cost. If not for the flavor of the entrees we would rate this place one star. Ordered two adult beverages and wished we hadn't. They showed up when we were more than halfway thru our meal. They tasted awful. With no other customers service should have been better. read more

First, I would like to start off with the service. I can't remember the staff members name that took my order, but she was so friendly and very knowledgeable when answering my questions about the establishment and events that they host. They have a DJ Booth and bar at the location with an outdoor patio with seating setup. They were also very fast and efficient from taking my order to me receiving it, I was there less than 10 minutes. That alone gained my repeat business. Now the food, the moment she brought my food to me before bagging it she allowed me to review the plate before bagging it and the aroma of the oxtails let me know that I was in for a treat. They were tender and super flavorful which I thoroughly enjoyed, quite honestly they were the best oxtails I have had in Arizona this far and highly recommend. The Mac and Cheese was nice and dense, super cheesy but not oily which I really enjoyed. Overall, I definitely recommend and I will definitely be back to try the other sides and entrees that they offer. This may just be one of my new favorites for Jamaican cuisine. read more

Island Grill AZ - Oxtail A La Carte with Mac& Cheese - Caribbean Near Me - Phoenix, Arizona

The food delivery is awful. It delivers spilled every time because they don't properly package/wrap the food. I left preparation messages as requested to no avail. Don't order delivery. read more

Island Grill AZ - Caribbean Near Me - Phoenix, Arizona

I ordered the jerk chicken wings. The flavor was really good and the heat was perfect. I wanted to order more food but nothing on the menu was marked gluten free. I was not glutened fortunately. The service was good, the restaurant gal was pleasant and the place was clean. read more

Listen!!! If you want a full belly and a happy heart, you've gotta check out this place! Dynesha was so sweet and helpful and made a BUSSIN' DELICIOUS RUM PUNCH! ! The food was CRAZY GOOD! Oxtails melt in your mouth! My wife ordered mango habanero wings and all that was left was the bones! lol I highly recommend checking out this spot! read more

Island Grill AZ - Outside sign. - Caribbean Near Me - Phoenix, Arizona

It's a Caribbean Restaurant, informal place, for a bite to eat. They have lunch specials, which end at 1 PM. You cannot order them after 1 o'clock. That means your order must be in by 1 PM. The Grill is inside a small shopping center. It faces east. You will not see it easily from the road. It blends in too well with the surrounding stores. The interior is clean. The single small bathroom is immaculate. There is a picture to prove it. The server was attentive. The food was prepared in a reasonable amount of time. In the party of five, no one complained about how spicy it was. There was discussion about it, but they all ate what was served. The fish sandwich comes with lettuce and tomato on a roll. The fish was a fillet of tilapia. It was not the least bit spicy. They serve it with both Ketchup and Mayonnaise on the side. The flavoring shows they want to please the American Pallet: little or no spice, no heat and cooked to perfection. This is a good place to stop for lunch or dinner. Just remember: order before 1 PM if you want the lunch special. If you miss it there is still plenty to choose from. It's easy to like. read more

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We stopped by Island Grill and placed a to-go order. The food was really tasty and flavorful, definitely a bit on the oily side, but still very good. We did end up waiting around 45 minutes for the order, probably because they had a music event going on and it was pretty busy. Overall, if you're craving something delicious, it's worth trying just be prepared for a little wait. read more

I have been into this location several times. And they allow people to vape inside the bar. Even with it posted inside Not allowed. The place would be much nicer to visit with out this going on. read more

My wife, and I, absolutely loved it!!! This is going to be our new spot. Too bad it's not closer to our home. No problem... we'll occasionally make the trip there. Super nice people that work there!!! Very friendly. The food is great. Wife tried two different dishes; she liked both. I got the grilled salmon twice. Gotta get something different next time. The place gives you a sports bar feel. TV's around for viewing pleasure. read more

This was my first time trying THIS Jamaican restaurant in particular, and when I tell you, I was not satisfied the food was not good. The service was horrible. I would not recommend anyone going THERE 2/10 . There were two other people that acquainted me and they also messed up their orders as well. they charge me for drinks that I did NOT RECEIVE!! And I drove very far to reach Island Grill AZ!! my server was Tasha and I knew the customer service was bad when three people were ordering and she was not taking any of our orders. I would recommend you guys try Ocho's Rios GREAT COSTUMER SERVICE!!!! read more

Island Grill AZ - DO NOT eat here they will scam you !!! - Caribbean Near Me - Phoenix, Arizona

A true small business. Service is good. Inside is very simple and a little run down. The door was wide open the whole time we were there so the inside was pretty cold. Menu was limited. They play pretty loud religious music the whole time. We got the oxtail and curry chicken. The food was okay. Food comes out fast. The curry chicken was salty and did not have potatoes. It was much darker in color than most curry chicken. The oxtail had many broken bone pieces. The rice and steamed cabbage / vegetables was good. It's pretty expensive of a joint given the quality of food / experience and size of portions. There are better Jamaican food options in the valley. read more

Island Grill AZ - Oxtail with Steamed White Rice and Steamed Vegetables - Caribbean Near Me - Phoenix, Arizona

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The food was very good. Everyone in my party was very pleased. Service was good. The atmosphere was nice and clean.

Amazing dishes that i ordered, very pricey though i paid over 40$ for a beer, medium sized main dish which was Oxtails with a side, ordered a extra side which was mac & cheese (10$) it was À la carte (huge portion) probably top 3 in Phoenix. had leftovers. My server was very friendly (cute) and loved to chat it up. I miss the days 3 yrs ago when this dish was no more then 25$ i left 25% tip. Think its a new owner, the last owner was rude and obnoxious asf. read more

Island Grill AZ - Caribbean Near Me - Phoenix, Arizona

Food was undercooked. Ended up getting food poisoning!! DO NOT EAT HERE! You'll be on the toilet for days, if not weeks.

Straight TRASH!!! This food was beyond nasty, and a service was probably even worse. I hate to tear down a black business but it's already tore down. Bad service. Bad food bad everything mind you the fish. I ordered right there was the large red snapper. I'm scared to know what the little one is plus I pay $46 for this plate. If I can get it a -0 I would. read more

Island Grill AZ - Straight trash - Caribbean Near Me - Phoenix, Arizona

Sorrel was amazing, im from NYC and this was justice. Ackee and Salt fish was on point too. read more

They were out of beef pies the first two times we were there . Finally got two the last visit . They were a little slow but the host was very friendly. Liked the jerk chicken with the red beans and rice. Also Ordered the oxtail. Meat was a little tough the last time there portion was a little small for 30 dollars , I liked the previous owners probably should be 3.5 stars read more

Food here is amazing. I'm from Cali the Bay Area and every time I come to Arizona I have to stop by and get me some Jamaican food it's the best and the beef patties are read more

This place probably has the worst customer service I have experienced in Arizona is along time. Would have been our first time trying them but was so disappointed by the staff and the lazy girl at the counter that we just walked out. I will never give my hard earned money to any business that at the least can't even speak to you upon entering and make you feel like you entering is a bother. No worries other restaurants are actually happy to take an order. For example the Ethiopian restaurant in the same plaza. It was wonderful with great service and food. read more

5 Star service!!!! need i say more?? I am a leasing professional for a property management company. I requested for Island grill to make us a pan of curry and rice and peas for a resident event. They were professional, had everything ready for us and the Food was very tasty, delicious, cooked to perfection. Thank you island grill for your dedication. read more

The staff is amazing! You can tell they put their heart and soul into the food. We ordered beef patties, plantains, oxtails and jerk chicken. It was exquisite!!! Every bite was PERFECT. We will definitely be back! I know for a fact I will dream of how delicious the food was and will have no option BUT come back! We ordered the rum punch as well and those drinks went down so easy! They were excellently crafted by our amazing host Stacey. You have to go and enjoy. read more

Got the curry goat and they did not disappoint! Very tender and seasoned to the bone! A+!

This place has gone down hill drastically since the previous ownership. I wish it had a grass wall so I at least knew it was a scam. Went in for a cocktail while I was waiting for Ethiopian food we love next door. They had the nerve to charge $15 a drink before taxes for these tiny cups of nothing. I ordered a rum and ginger beer. Mind you a whole bottle of ginger beer says it's $4.25. I got maybe 1/5 of it for my drink since they didn't leave me the bottle. So you mean to tell me that shot of regular rum cost $13? Make it make sense. Bunch of crooks. I've eaten here before too and for 4-5 funky small dry pieces of the tip of the oxtail costing $27.99. I digress. I'm all for supporting small businesses and they gotta eat.. but when you trying to just get rich quick. That's a hard no. Especially when the customer service is trash. read more

Island Grill AZ - 1 shot of rum and a little bit of the ginger beer. Didn't get the whole bottle yet was charged $15 for this garbage drink - Caribbean Near Me - Phoenix, Arizona

It has been updated since the last time that I was there. It was over a year ago. I was giving them another shot. The food was delicious. I was not disappointed. I was greeted and waited on in timely manner. The music was bumping on a Friday evening. I will definitely return soon. read more

Island Grill AZ - Oxtails and mixed vegetables - Caribbean Near Me - Phoenix, Arizona

The chicken was dry they were very few vegetables and a whole lot of rice 3/4 of the plate was all rice Would not recommend that place either that or go earlier in the day when the food is more abundant and fresh read more

I ordered the curry chicken & plantains And tbh it was fantastic. The chicken fell right off the bone I really enjoyed the ginger in the curry too .The plantains were perfect for me . Just wish I had ordered extra gravy . read more

Omg. Truly authentic Jamaican cuisine! The staff are friendly and the food is amazing. The rum punch.... You gone get a lil tipsy. Definitely recommend read more

When Island Gill first opened the food was exceptionally good that's when the Bald head beautiful women were there. After she left, I took my brother who visited me in Phoenix 2 months ago the OX tails were dried up, the rice tasted like it was days old and the customer service was horrible. I decided to give another chance yesterday. I ordered a beef patties and coco bread and it was the worst I ever tasted When I took a look at my receipt when I got home, and they charged me for two beef patties when I only ordered one. I have Jamaicans who married into my family I love and been to Jamaica on several occasions and I have tasted authentic Jamaican food. I'll never go back to Island Grille again. What I think is because they don't get a lot of business, they use the food that's left over from the following days, and it doesn't taste as fresh. read more

From the moment I had walked in I felt like I was on the island, the staff was welcoming, the service was up to standard and the food for sure really delicious I had to take my time and savor the flavor it was that good pure authenticity. Island Grill AZ is an experience you must try the ambiance was pure Jamaican vibes from the music to the decor I almost forgot that I'm in Phoenix. read more

Great food. Great food right down to the scotch bonnet pepper sauce and the Ting to wash it down. Hautentik yard food.

foods is great... service is phenomenal and the decor of the restaurant was captivating

Good people and good food! Jerk chicken and plantains were amazing. The jerk chicken sandwich and beef patty are very as well.

It was bad from the time they dropped off the Menus at my job. Seeing a new restaurant open in the area was exciting. The whole department was excited, so we called, placed an order, received an estimated time and arrived at the restaurant. Upon arriving our food was not ready and some of the items ordered was not available at all. Due to only being on a lunch break, we had to cancel our order after waiting 20 mins and return to work without food. Our 2nd experience went a little better b/c we this time we only had to wait about 15 mins, but chicken was raw in the inside and rice and beans were drier than an Arizona summer. We gave it a third try b/c it's a small black owned business, we placed a small online order and in transit, the restaurant cancelled our order. I know mistakes happen, but they honestly shouldn't be in business. read more

The food and service was amazing ! Good portions a must come. Better than Ocho Rios Jerk Hut !

Truly enjoyed the oxtail, cabbage, and rice and peas. I will return for more. The service was amazing.