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    Island Auto Mall

    1.5 (77 reviews)
    Closed 9:00 am - 8:00 pm

    Island Auto Mall Photos

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    Erica F.

    They advertised a hunday elantra 2018, 68k milescar for 9.552k. I went all the way there and they wanted to charge me 14k for the car... that was 69091k miles Claimed that they were charging me for destination expenses, whatever that is... over 1k! They claimed certification when hunday does not certify cars over 59k miles They wanted to low ball my trade in claiming that they need to fix the car to resale. ( I didn't care but that will come to play in the rest of their shady behavior). Then when the manager came to explain to me why they wanted 14k for a 9.552 advertised car, he said that the buyer covers for the fixes in the car! But on my trade-in they were claiming the lowball to fix the car too!! So they double charge the trader and the buyer for the "fixing" of the car??? I have reported these people to the FTC and the site I have found them in. It is illegal not to add the "certification" price on the add! Do not go there! DO NOT WASTE YOUR TIME!

    Kathleen D.

    We went there to look at a Dodge Ram advertised at $22,500 on FB marketplace and online. Get there and we tell the "salesman" the price we saw and that we were buying cash. He tells us that's not the price - we have to talk to the manager because there are "fees". We should have listened to the reviews that said they tack on thousands and not wasted our time. I will be contacting the attorney general's office to make a complaint. https://advertisinglaw.fkks.com/post/102fm47/nyc-sues-used-car-dealers-for-false-advertising-and-other-deceptive-practices

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    5 years ago

    Price very different (25% higher) than advertised online and told over the phone. Waste of time going for a deal that did not exist.

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    6 years ago

    Be careful for that scam dealership Fee. For almost any car and every deal they're going to add 10 K on top of the advertise price.

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    5 years ago

    Tried to inquire about a car online. Some how, they ran my credit without my permission.

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    Page 1 of 2

    Ask the Community - Island Auto Mall

    Review Highlights - Island Auto Mall

    My husband and I bought our first car there and it was a breeze.

    Mentioned in 3 reviews

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    People searched for Used Car Dealers 132 times last month within 15 miles of this business.

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    Carmart Auto Group

    Carmart Auto Group

    (3 reviews)

    Went to see a car listed on CarGurus for 7995, I liked it and confirmed the price as "$8000" with a…read moresalesperson. The next day I went back to start the purchase process. I returned the third day having obtained insurance and other records. When I arrived the female manager told me they were "giving" me the extended warranty. When I read the contracts there was a line item for $2,000 for the extended warranty and the price of the vehicle was now $10,800 making my $7,995 car $12,800. I said "who asked for the extended warranty?" She told me "The finance company requires it because it's an older vehicle, and they find that when people are paying for repairs, they don't make payments" I said "Ok that's the most absurd thing I've ever heard, but let's table that for the moment, let's move to the price". They looked confused, they said "the price was $11,500 we knocked it down to $10,800 for you" They showed me on online listing for $11,500. I pointed to the salesman who I had seen 2 days earlier and confirmed the price with and he looked like a deer in the headlights and kept his head down mostly. I went outside to clear my head. I went into my email and found the actual listing for $7995. Then I called the finance company who told me that they would not require someone to purchase an extended warranty. I put the finance company on speakerphone and went back into the dealership. "The manager went into the bosses glass walled office for 2 seconds and came back out and said to me "Oh, you're right they don't require the extended warranty on THAT vehicle". I said "no, no.... They don't require it on ANY vehicle so let's not do that". Then I pulled up the actual listing on my phone for $7,995 and presented that. I really needed the vehicle or else I would have just walked out in the first 2 minutes. Finally, they removed the $2000 extended warranty and changed the price back to $7,995. I'd say if you wanna buy a car here, just be careful and don't let them bully you. If you want to buy a car there, let me know and I'll go with you. This place is why car lots will soon be a thing of the past and online models like Carvana, and Carmax, along with independent car brokers will be the norm sooner rather than later. One star here is ok, because I do like the car. The front headlight is out which they offered to fix, but, how do you sell a car with a headlight out ? Whacky stuff. At the end of the day I got what I wanted. Here's the thing though, which they will never understand unfortunately, I brought someone with me that day, who is looking to purchase a used car for their 16 year old son. When we walked in, he picked up a business card, when All this was going down, he put the business card back!! See, if you just operate honestly, your business will grow, when you don't, it shrinks... that's just the facts. They effectively turned 2 repeat customers into 0 repeat customers in one hour. I hope someone there learns this lesson at some point. Also, if you just put the price of the car on the vehicle while it's on the lot... but they don't so they can manipulate the price whenever they feel like it.

    This establishment is filled some of the most courteous and professional people that I have met. I…read morehad come in from out of town and needed some assistance with a car. Daniella was so friendly and helped me immediately. We were staying over in town and the entire staff made so many great suggestions for dinner and what to go see. They really went out of there way. The next day we came back to finalize our transaction and were so grateful to find that everything was taken care of. These people are professional, a class-act and go above and beyond. I would come back again and again.

    Paul Cars 4 All

    Paul Cars 4 All

    (3 reviews)

    Paul CARS4ALL ----- Grand ave. Baldwin. They have a…read more2012 Jeep Grand Cherokee listed for 17,975. I took a shot and sent them a message offering 15,000 Today. The guy replied asking when I can be there. I took that as my offer being valid. Test drove the Jeep, Liked it. When we went inside to make the transaction, the price became 18,995 before any tax, fees etc. I showed him the text, and the guy said " maybe I didn't read the top of the text" ( it was a short sentence that I sent him) That being said, I told him his price on his web page is 17,995 & that the price of this vehicle just changed 3 times in 1 minute. He asked what I would like to pay, I told him 15,000 that I offered, and he told me to come down. He said, ohh no, I paid more than 15,000 for it. I told him, No biggie, I was not hurting, just looking to upgrade. He then said if I would pay 15,000 CASH. My question, if 15,000 CASH is less than he paid for it, Why in the world is it enough. Something is not sitting well with me about this place. 2.5 HOURS WASTE OF MY VALUABLE TIME.

    I called before I showed up and went looking for a particular vehicle.. They have some very pretty…read morecars so if you want something shiny and pretty this is your place.. Anyway they had 2 vehicle's I was interested in one on the lot and another in a different location.. Perfect I could test drive one to the other...No problem however on the drive a check engine light came on.. I'm like that's not a good sign... trying not to get immediately discouraged because the sales person (Ever) is awesome.. He is what kept me in the game..anyway saw the second car and it was just as pretty as the first!! Like I said they have pretty cars!!! In any event I found the one with the check engine light more to my liking so we drove it back.. they plugged it up and showed engine problem..I'm out.. Just a healthy reminder Make sure you test drive and have someone check out the vehicle before you buy!!! Cars may not be great but the customer service (Ever) exceeds the vehicle shortcoming.. but I wasn't looking for a friend I want a reliable car.

    Enterprise Car Sales

    Enterprise Car Sales

    (36 reviews)

    We were in search for a new car since someone totaled my car when it was parked in front of a…read morefamily home upstate. The team we worked with at Enterprise Car Sales was amazing start to finish. At the Hempstead location we worked with Sonia, Anthony and Herber to help us get the right car for us. We tested out a few cars until we got the perfect one for us. They also were able to work with us to transport a few cars to test that were at their sister Enterprise Car Sales dealerships within the tristate area. Their customer service was exceptional. The manager of the dealership, Melvin, also spoke to us and was very friendly. The one thing that stood out from Enterprise versus other dealerships is the no hidden fees. There was the standard dealership fee and the regular DMV fees. Everything was explained to us clearly and it made the process super easy. If we are to consider to get another used car in the future we will definitely consider returning again.

    Rental car broke down. Around summer 2021 or 2022, not sure exact year. Was heading to Hampton…read moreBays,NY where 99 year old mothers lived; came from Westwood NJ. Was carrying a lot of luggage. Their rental SUV broke down; managed to park at Manorville, NY fire station on Manorville Road. It was hot & humid day. Called Enterprise and they took SUV. Was abandoned by Enterprise to fend on my own, for around 2 or 3 hours. Got water from fireman, otherwise would have fainted. Called an Uber, they stood me up, appears Manorville to Riverhead not profitable route. Eventually got a taxi from a nice cabbie, taken to Enterprise Car Rental Riverhead, NY office, where they eventually gave me another smaller rental vehicle, I then filled empty tank and headed toward Mom in Hampton Bays, NY.

    5 Star Auto Sales - Liers

    5 Star Auto Sales

    (77 reviews)

    Bought a 2005 Dodge Stratus from them 2014. Overall the car is still running and reliable. However,…read morethey lied to me about the water pump and the timing belt being "brand new". The car had 102k miles on it when I bought it. I had to buy new tires ($600), replaced the water pump and timing belt after 3 months of having it ($800), and there was a crack in the windshield the day I bought the car which I didn't see until I got home. The first couple days I had the car I had to keep jumping the battery. They replaced it. When I went to pick it up, the car was dead. They sent it back to the shop where their mechanic couldn't figure out what was draining my battery when they put a new battery in and the alternator was good. After the third time the car was sent back to the shop, they still couldn't figure it out, so I asked them to take it to my usual mechanic and they gave me a hard time about it. Per lemon law, the car had the same issue 3x in the first 30 days of ownership. I told them I have to return the car if it can't be fixed. They agreed to cover the costs of my mechanic figuring out and fixing the problem. He was able to solve and fix the problem, and I haven't had any battery issues with it since. 5 Star Auto handled the costs and made the frustrating experience easier. The one thing I felt was they were charging me too much above retail value. I have to say to this day I still feel like I should have paid less (at least by $800 for the water pump and timing belt), but it's been a few years of this car being very reliable since having those parts replaced. I've only had to do regular maintenance on the car (oil changes, brakes, etc...). I walked in there with one thing in mind, a car that gets me from point A to point B, and this car does exactly that. The beginning was rocky, and the transaction just never felt right, but I got a very reliable car out of it.

    Think of it this way, this put no prices up online and just hit you with it when you're in the…read moredealership. Prices are far too high and falsely advertised. I really hope no one is dumb enough to make a deal with this dealership. They are just horrible

    My Own Car Guy

    My Own Car Guy

    (32 reviews)

    I had an absolutely fantastic experience working My Own Car Guy. Danny was my broker while leasing…read moremy car. From start to finish, the process was smooth, transparent, and stress-free. They were extremely knowledgeable, answered all of my questions patiently, and made sure I understood every part of the lease. What really stood out was their professionalism and dedication to getting me the best possible deal. They handled all the details and made the entire process incredibly convenient. I never felt pressured and truly felt like they had my best interests in mind. The car was exactly what I wanted, the pricing was excellent, and the entire experience was far easier than going directly through a dealership. I would highly recommend them to anyone looking to lease or purchase a vehicle. I will definitely be using them again in the future!

    I just purchased an suv from My Own Car Guy and had a wonderful experience. David Q my dealer,…read morepresented every possible option for the suv I was planning on purchasing and made the experience as painless as possible. All I had to do is supply some information and he took care of the rest. For me buying a car is always so stressful, he made the process stress free for me. They also bring the car to your home, which is such a nice service. David M brought me my car, with another guy named Vinny. Such nice guys. David showed me all the features my new car has and explained them in depth. David rode with me, until I felt comfortable behind the wheel. He has patience of a saint, especially with all the questions I had. He went above and beyond. These young men made the experience of buying a new car so pleasant.

    Island Auto Mall - usedcardealers - Updated May 2026

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